I couldn’t be happier with my prescription sunglasses from JustGoodGlasses. The ordering process was straightforward, and entering my prescription details was quick and easy. I was a little nervous... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've ordered two pairs of varifocal glasses from this company and I've been really impressed by the quality. For varifocals, they include an additional step of sending you the blank frames with carefu... See more
Company replied
Excellent service. Website very easy to use. Uploaded prescription and had the sunglasses delivered very quickly. Highly delighted with them. Substantial frames, exactly like the picture on site. Wor... See more
Company replied
They're just good at what they do best. They have an easy to use web site to navigate and order. Great communications with help and friendly advice. Quick turnaround service with re-glazing and it's n... See more
Company replied
Company details
Written by the company
Quality on trend prescription glasses and sunglasses online with 100% satisfaction guarantee!
Contact info
Glazing Lab, JustGoodGlasses, Unit 34 Longworth Ave,, PR7 4PL, Chorley, United Kingdom
- 01204 565570
- info@justgoodglasses.co.uk
- justgoodglasses.co.uk
4.9
Excellent
957 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb service, great price and quality
Easy ordering on line and very quick turnaround of less than a week. Quality excellent considering very competitive cost and included prescription lenses. Good communication from company. Nothing to dislike and would happily use again!
October 29, 2025
Reply from JustGoodGlasses
Hi Peter, I'm very pleased to hear you found it easy to order on our website and we could get them out to you quickly. Thank you for your great review.
Reply from JustGoodGlasses
Hi Samantha, Thank you for your kind review. I'm happy to hear your found it easy to order on our website.
First time order
First time I've used this website for my glasses and omg I love them super fast delivery ordered after 5pm on Friday delivered on Wednesday before 5pm can't complain definitely recommend
October 28, 2025
Reply from JustGoodGlasses
Hi Amanda, Thank you for your great review. I'm pleased to we could get them to you super fast.
Good price and value for money
Good price and value for money. Easy to use website. Good range of prices and choices of options on the glasses. Fast delivery
October 27, 2025
Reply from JustGoodGlasses
Hi Dave, I'm pleased to hear you found our website easy to use and good value for money. Thank you for your great review.
Value for money and prompt turn around.
Navigated the huge stock list - might you sort by size somehow?Other sites have a size reckoner to rule out unnecessary frames so speeds up the process.Otherwise glasses promptly made/delivered
and good value for money, I have already placed another order!
October 27, 2025
Reply from JustGoodGlasses
Hi Andrew, Thank you for your kind review and you continued custom. You can filter by fitting width under the filter button for future reference.
Worth 10 stars!
Ordered to delivered in 4 days! Honestly the best experience in optical wear I’ve ever had. Customer service is outstanding, if I could give 10 stars I absolutely would!
October 25, 2025
Unprompted review
Reply from JustGoodGlasses
Hi Julie, Thank you for your fantastic review. I'm pleased hear it's the best optical experience you've ever had and outstanding customer service with us.
Great for the price can't fault
Great for the price can't fault they seem to be as good as my original lenses
October 6, 2025
Reply from JustGoodGlasses
Hi , Thank you for your kind review. I'm pleased to hear you're happy with your glasses.
Service above and beyond…
I just want to compliment this company on exceptional service. I recently had a problem which was my own fault but resolved above and beyond expectations. In particular thanks to Jon. Shop here with total confidence ⭐️⭐️⭐️⭐️⭐️
October 14, 2025
Unprompted review
Reply from JustGoodGlasses
Hi Kevin, thank you for your fantastic review. I'm very pleased to hear we could help.
Very polite and helpful
Great personal help in selecting the frames with a new easily down loaded prescription has got me fixed up till the next eye test.
October 3, 2025
Reply from JustGoodGlasses
Hi, Thank you for your kind review. I'm pleased to hear we were helpful.
Wrong colour
Wrong colour .been sorted out quickly and another sent out .I would definitely use them again. Great price.
October 3, 2025
Reply from JustGoodGlasses
Hi Dean, We apologise for sending the wrong colour frame. We have now sent the correct frame out to you. Thank you for your feedback.
I found this company so easy to deal…
I found this company so easy to deal with,any problems or enquiries are dealt with quickly and efficiently.
I ordered a pair of prescription sunglasses and am very pleased.
In fact I was so pleased I have just ordered a pair of every day glasses.
October 3, 2025
Reply from JustGoodGlasses
Hi Chris, I'm glad to hear you are pleased with with sunglasses. Thank you for your great review.
So easy to order and delivery was…
So easy to order and delivery was prompt. Lovely glasses, strong sturdy frame and so reasonable.
October 1, 2025
Reply from JustGoodGlasses
Hi Lynn, I'm pleased to hear you found it easy to order. Thank you for your kind review.
Retained my previous prescription sp…
Retained my previous prescription sp repeat order was easy!
October 2, 2025
Reply from JustGoodGlasses
Hi Mike, Thank you for your kind review and 5 stars.
Snooker loopy…
Ordered snooker glasses,spoke to optician in shop first,most helpful,glasses delivered promptly can't fault them ,highly recommend
November 5, 2024
Unprompted review
Reply from JustGoodGlasses
Hi James, Thank you for your great review and comments. I'm glad to hear they were delivered promptly.
Helpful on email and order went well
Helpful on email when I needed to discuss a complexity with my order and then glasses arrived far sooner than expected.
October 1, 2025
Reply from JustGoodGlasses
Hi Edward, Thank you for your great review. I'm pleased to hear we could help with the complexity of your order.
Reply from JustGoodGlasses
Hi John, Thank you for your kind review and 5 stars.
Brilliant Glasses and so economical
Really pleased with my glasses ,all done within 2 weeks from sending the prescription and design online .
Alot more economical than Specsavers and boots who I have used in the past ,will definitely use this firm again 🤓👌💗
October 1, 2025
Reply from JustGoodGlasses
Hi Gillian, Thank you for your great review. I'm glad to hear you are really pleased with your glasses.
A little more communication
A little more communication, such as glasses received for reglazing and glasses collected by Royal Mail for delivery would be appreciated. Otherwise an excellent product at a very reasonable price.
October 1, 2025
Reply from JustGoodGlasses
Hi Antony, Thank you for your review and feedback. We will look in to improving our communication for the future.
Unbelievably prompt service!
The unbelievably prompt service!
Excellent Service, Ordered Friday evening Arrived Wednesday, ordering could not be easier for prescription Distance Glasses
September 30, 2025
Reply from JustGoodGlasses
Hi, Thank you for your great review. I'm pleased to hear you had excellent service with us and found it easy to order.
Love the new glasses I bought
Love the new glasses I bought. Quick delivery and response. Will definitely be buying from here again
September 30, 2025
Reply from JustGoodGlasses
Hi, I'm pleased to hear you love your new glasses. Thank you for your great review and we will look forward to making any glasses for you in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.