JustGoodGlasses Reviews 

957
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality of the products, including sturdy frames and clear lenses. Customers are highly satisfied with the excellent service, noting the straightforward ordering process, quick turnaround times, and responsive communication. Many appreciate the exceptional value for money, finding the prices very reasonable compared to other options. The convenience of the reglazing service is a recurring highlight, allowing people to update their existing frames with new prescriptions efficiently. Reviewers frequently mention the perfect fit and accurate prescriptions, often exceeding expectations for online orders.

What people talk about most

Product

Reviewers express high satisfaction with the product, frequently praising the quality and fit of their... See more

Service

People report positive experiences with service, often highlighting the quick turnaround and efficiency of... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the products... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency, especially for... See more

Price

Customers consistently note positive experiences with price, often highlighting great and affordable pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t be happier with my prescription sunglasses from JustGoodGlasses. The ordering process was straightforward, and entering my prescription details was quick and easy. I was a little nervous... See more

Company replied

Rated 5 out of 5 stars

I've ordered two pairs of varifocal glasses from this company and I've been really impressed by the quality. For varifocals, they include an additional step of sending you the blank frames with carefu... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Website very easy to use. Uploaded prescription and had the sunglasses delivered very quickly. Highly delighted with them. Substantial frames, exactly like the picture on site. Wor... See more

Company replied

Rated 5 out of 5 stars

They're just good at what they do best. They have an easy to use web site to navigate and order. Great communications with help and friendly advice. Quick turnaround service with re-glazing and it's n... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Quality on trend prescription glasses and sunglasses online with 100% satisfaction guarantee!


Contact info

4.9

Excellent

TrustScore 5 out of 5

957 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(957)

188 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service was easy to use

The service was easy to use. The glasses arrived within 2 days great

September 29, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Jane, I'm pleased to hear you found our service easy to use. Thank you for your kind review.

Rated 5 out of 5 stars

1st time

1st time brought on line very impressed

September 25, 2025
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Reply from JustGoodGlasses

Hi Dave, Thank you for your 5 star review. I'm pleased to hear you are very impressed with your first order with us.

Rated 5 out of 5 stars

Great varifocal wraparound sunglasses

Great varifocal sunglasses at a reasonable price. The nearest to wraparound you could get. Previous wraparound sunnies from another retailer had very bad lower lens distortion that made my bike handlebars look tilted by several inches!
Really good idea to send empty frames for photo to get PD measurement with stamps to post back. It also gives the customer a chance to see if the frames fit and are suitable.
Brilliant service from Jon in customer service. When I told him I needed them for a holiday trip he pulled out the stops and got them back to me with a week to spare.

September 23, 2025
Unprompted review
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Reply from JustGoodGlasses

Hi Carol, Thank you for your fantastic review. I'm so pleased to hear you are happy with your new sunglasses and happy with our service.

Rated 5 out of 5 stars

Excellent service

The whole process was simple, easy to follow process, great choice of glasses and very good prices. The service and delivery was great. This is the 3rd time I've used this company and will definitely use them again

September 2, 2025
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Reply from JustGoodGlasses

Hi Amanda, I'm pleased to hear you found the whole process easy. Thank you for your great review and your continued custom. We will look forward to making any future glasses for you.

Rated 5 out of 5 stars

Excellent

Repeat buyer. They always get it right and go out of their way to help. Great Customer Service and prices

September 3, 2025
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Reply from JustGoodGlasses

Hi Marie, Thank you for another kind review. I'm pleased to hear you received great customer service with us.

Rated 5 out of 5 stars

Great service!

Great service and really fast! I ordered a reglazing of a frame that has no CE mark and they had no problem with that. Brilliant!

September 3, 2025
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Reply from JustGoodGlasses

Hi Paulo, Thank you for your kind review. I'm pleased to hear you had great service with us.

Rated 5 out of 5 stars

I’m impressed how easy was that.

Easy to use website with good selection, prompt confirmation of order and prompt delivery are my highlights but I’ve used the product for about a week now and have had no eye issues. I can’t say that about any other more expensive glasses I’ve had so well done.

September 3, 2025
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Reply from JustGoodGlasses

Hi Ian, Thank you for your fantastic review and leaving us 5 stars. I'm pleased to hear you found our website easy to use and you are happy with your new glasses.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, quick despatch and the prescription was just right

September 3, 2025
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Reply from JustGoodGlasses

Hi Stephen, I'm pleased to hear you found it easy yo order. Thank you for your kind review.

Rated 5 out of 5 stars

Excellent service from Just Good…

Excellent service from Just Good Glasses. Prompt and efficient and very happy with my new lenses.

September 1, 2025
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Reply from JustGoodGlasses

Hi Steve, I'm pleased to hear you are very happy with your new lenses. Thank you for your great review.

Rated 5 out of 5 stars

Hurricane Snooker Spec

Ordered a prescription pair of Hurricane snooker glasses, delivered within a week. Great value at £74.99, great quality and service.

September 3, 2025
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Reply from JustGoodGlasses

Hi Lee, I'm pleased to hear you are happy with your new snooker glasses. Thank you for your great review.

Rated 5 out of 5 stars

Made 3 orders and all the glasses…

Made 3 orders and all the glasses reglazed for me where absolutely perfect. Old lenses were sent back to me too. Very impressed for the price. Excellent thankyou.

August 28, 2025
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Reply from JustGoodGlasses

Hi Thomas, Thank you for your great review. I'm pleased to hear you had excellent service with us.

Rated 5 out of 5 stars

Individual style

Straightforward process lovely glasses 🤓.

August 28, 2025
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Reply from JustGoodGlasses

Hi, Thank you for leaving us a kind review and 5 stars.

Rated 5 out of 5 stars

Excellent service

Excellent service, great glasses and simple to order.

August 28, 2025
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Reply from JustGoodGlasses

Hi William, Thank you for leaving us a kind review and 5 stars.

Rated 5 out of 5 stars

Absolutely superb

Absolutely superb, super fast, excellent quality, I've used other online suppliers but this is the best I've found.

August 28, 2025
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Reply from JustGoodGlasses

Hi Tom, Thank you for your great review. I'm pleased to hear you are happy with your sunglasses.

Rated 5 out of 5 stars

Bargain lens replacement services with excellent communication and speedy service

The communication is excellent, the prices are fantastic and the service is really good. Placed my order for reading-glasses lenses replacement for my wife with UV and blue-light protection coatings.
Send the original frames off to be reglazed. and they came back in just over a week. I love this reglazing service. I purchase used designer frames with prescription lenses in them from a a well known auction site. then I send them off for reglazing to "Just good glasses", to have the lenses replaced with our own prescription, at a really good price.
This gives us prescription designer glasses at a fraction of the cost of purchases from a high street optician.

August 27, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Richard, Thank you for another fantastic review and your continued custom. I'm pleased to hear you love our reglazing service.

Rated 5 out of 5 stars

Excellent company

Excellent company, easy ordering quick delivery excellent product

August 27, 2025
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Reply from JustGoodGlasses

Hi Simon, I'm pleased to hear you found it easy to order with us. Thank you for your great review.

Rated 4 out of 5 stars

I would give a 4 stars as I can still…

I would give a 4 stars as I can still see half bottom rim & I think rimless is best but still good glasses.

August 27, 2025
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Ant, Thank you for your review. We also offer rimless glasses on our website for future reference.

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