justgrandgifts.com Reviews 

49
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered 5 Christmas calendars for the children. Delivery said the 1st of December, the 3rd at the latest ( wouldn’t of ordered if any longer). Items finally arrived 17th of December. Kept emailing and... See more

Rated 5 out of 5 stars

Necklace arrived in a timely matter and it was absolutely beautiful! Very pleased and I’m sure my granddaughter will love it. Thank you for making this purchase easy.

Rated 3 out of 5 stars

I called and called. NEVER got a call back. Order was in error. Wanted to purchased 2 maghogny bo sea because I received 2 traditional boxes but received one. Need the maghogny ones so I could change... See more


Contact info

3.7

Average

TrustScore 3.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(49)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Necklace is beautiful

Necklace is beautiful; however, granddaughters won't wear jewelry, so I had to return them. Company was very responsive, and I had no problem returning them.
Now I'll watch for something else they may have for granddaughters since I'm pleased with the company's handling of my return of this matter.

December 6, 2020
Unprompted review
justgrandgifts.com logo

Reply from justgrandgifts.com

Thanks Theresa! We have more items on the way :)

Rated 1 out of 5 stars

This was unacceptable....I purchased 2…

This was unacceptable....I purchased 2 items was told that I had used one of the offers...unknown to me that I would receive 10% off and asked to adjust after realizing that that 10% was much better than $5.00 off it should not have been such an issue....also my 2nd part of my order haas still not arrived...ordered 11/24 I would not recommend....

December 2, 2020
justgrandgifts.com logo

Reply from justgrandgifts.com

Hello Ruth! Thank you for your review. You are correct, there was a 10% off discount code live on our site at the time of purchase. However, you applied a $5 discount code instead when placing your order. Unfortunately, we are not always able to adjust an order discount after it has been placed, as in some cases (and as in this case) the discounts are no longer live/valid.

I have also just looked up your order. The second part of your order was sent separelty as it was an engraved piece. We sent out the non-engraved item first so you'd recieve it ASAP. The engraved pieces take a day or two to customize, which is why it will arrive slightly later. The delivery timeframes are all outlined on our site and your order has been delivered within this timeframe.

I hope this helps, Ruth. Please don't hesitate to reach out to us if you have any further queries! Hope you enjoy the items. :)

Rated 1 out of 5 stars

I am fery unhappy with the necklace and…

I am fery unhappy with the necklace and will return it

November 17, 2020
justgrandgifts.com logo

Reply from justgrandgifts.com

Hello Patricia! Thanks for your review. Although we would prefer if you sent us an email before placing a review so we can fix any issues you may be facing. Please reach out to us via email if you need any help. Thank you! :)

Rated 5 out of 5 stars

WOW just love the necklaces for my…

WOW just love the necklaces for my grand-daughter. such a beautiful product. Everything perfect with this purchase, including answering emails.

November 16, 2020
Unprompted review
justgrandgifts.com logo

Reply from justgrandgifts.com

Thank you so much for the kind words, Chrystiane!

Rated 5 out of 5 stars

Canadian order and items shipped fast were wonderful, exactly as shown.

HI, I was worried that living in Canada, and ordering from the US that I could be scammed since I have never heard of this company. Wow, was I wrong, I received my 3 necklaces for my 3 granddaughters and couldn't be happier. They arrived quickly and were just prefect.

November 12, 2020
justgrandgifts.com logo

Reply from justgrandgifts.com

Thank you for this lovely review! We're so glad you're happy with your purchase. :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look