Just Hot Tubs Reviews 658

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Service carried out by the engineer was beyond reproach. He talked us through what work he would be carrying out in an articulate and very knowledgable manner. In addition, he explained the methods in... See more

Rated 5 out of 5 stars

Keiron arrived at the appointed time and without hesitation got straight down to the task of Gold Servicing my hot tub. He kept me updated and explained things as he progressed. Notwithstanding that... See more

Rated 5 out of 5 stars

Very pleased with chap who carried out service-very thorough and took time to explain any questions we had. Disappointed to find there was a fault with the wiring which should have been sorted on last... See more

Rated 5 out of 5 stars

Love our hot tub. Not got a bad word to say about 'Just Hot Tubs' from ordering and delivery to present day. A few teething issues but service department always very plesant, knowledgeable and help... See more

Company replied

Company details

  1. Hot Tub Store

Written by the company

We are an established hot tub retailer with almost 20 years of expertise helping our customers find their perfect hot tub. Shop online or come and see us to get a closer look at our extensive range of hot tubs on offer. All of our hot tubs come with free delivery and installation and most include 0% finance options to get you going with your new lifestyle as soon as possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

658 reviews

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Rated 5 out of 5 stars

HOT TUB SERVICE

Service carried out by the engineer was beyond reproach. He talked us through what work he would be carrying out in an articulate and very knowledgable manner. In addition, he explained the methods in ensuring the maintenance of the hot tub for the future. Left the tub in an immaculate state. Very impressed.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Annual Service

We had our annual service carried out this morning by a very pleasant young man (sorry I didn’t get his name). He was very thorough and professional, nothing was too much trouble for him. He spent a good 2.5 - 3.00 hours working on the tub. He explained everything we should do before using the tub again. All in all, excellent service from Just Hot Tubs.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Impressed

Max arrived on time bearing in mind he had just driven up from Exeter. He was well organized and quickly got to grips with our 15 year old spa. He did a good job for which we are grateful. Many thanks.

October 23, 2024
Unprompted review
Rated 1 out of 5 stars

Incorrect part

The technicians did not have the correct part to repair the thermostat. Dismantling and rebuilding the hot tub seemed to take a long time.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic reliable service all round

Fantastic reliable service all round. From phoning Cassia and Nathan in the office to the engineer that came out to fix and service the hot tub. Punctual, reliable and very informative. What a fantastic team. Thank you all!

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and helpful team

Excellent, friendly an d knowledgeable hot tub service team and cannot recommend them highly enough from initial purchase, delivery and installation and ongoing services. Look no further than Just hot tubs for your next tub or service

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Super friendly and efficient service!

We had our first service today and it was a seamless process. The engineer was very friendly, knowledgeable and was happy to talk through the process. He answered all of my questions and I would recommend him and Just Hot Tubs to anyone thinking about buying a hot tub. Excellent Service!

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Just had our swim spa serviced.

Just had our swim spa services for first time By Just Hot Tubs. Very pleased with the engineer who was on time, knowledge and friendly. Bearing in mind we had not bought from Just Hot Tubs we were very impressed. Very good value for money. Will use them again.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and professional service

Keiron came today and completed our annual hot tub service.
He did a great job, arrived on time, was very professional and efficient, and answered all our questions.
Thank you for a great service.

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, friendly technican who was professional and polite.. Hot tub looks brand new again. Second annual service and will be using again next year

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent hot tub company

Very pleased with chap who carried out service-very thorough and took time to explain any questions we had. Disappointed to find there was a fault with the wiring which should have been sorted on last service-chap rewired the faulty plug. Understand the chap who serviced our hot tub has since left-hope this issue has been reported to avoid future problems.

March 14, 2024
Unprompted review

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