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Just Kampers Insurance Reviews 

9,464
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, polite, and take the time to thoroughly explain every detail of the insurance options. People consistently appreciate the prompt assistance and the noticeable financial savings found on bespoke policies compared to standard online comparison sites. Some reviewers were not happy with communication issues, noting prolonged telephone hold times and emails that did not receive a direct reply. A few other people also felt that navigating online accounts, software systems, and accessing digital policy documents could occasionally become a rather frustrating experience.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly knowledgeable when explaining insurance options.... See more

Service

Reviewers highlight positive aspects of service, praising the professional, reassuring, and knowledgeable... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates, fair quotes, and... See more

Customer service

Clients share positive opinions on customer service, highlighting knowledgeable and polite telephone agents... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the website and overall setup... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy informative and reasonable. Wish I had a reply about NCD and upload of documents, didnt find the app useful for uploads. But likely user error rather than your end. Just personable and cover suit... See more

Company replied

Rated 5 out of 5 stars

The member of staff was excellent, took note of the adjustments I needed to make to my insurance following completion of my motorhome conversion. The renewal price quoted for the bespoke policy after... See more

Company replied

Rated 5 out of 5 stars

Friendly communicative assistance over the phone, prompt quote, very competitive price with the full cover that I needed for my camper. Can’t provide feedback on any further assistance or claims as ha... See more

Company replied

Rated 5 out of 5 stars

Arthur and Ellie were both great at going through all my options to allow me to make an informed decision on the best cover for me and my van. My conversations with them both were easily understood.... See more

Company replied


Company details

  1. Auto Insurance Agency
  2. Insurance Company

About Just Kampers Insurance

Written by the company

Just Kampers Insurance was set up with the VW enthusiast in mind and has been providing tailored insurance policies for classic VWs and daily drivers for over twenty years.

Since 1998, we noticed that our customers were not getting the insurance cover their vehicle really required, so we set up Just Kampers Insurance, with the aim to provide affordable insurance, with all the features and benefits we think you and your beloved vehicle deserve.

We are proud to offer:

 
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Just Kampers Parts

Just Kampers is the number one supplier for a comprehensive range of quality parts for your VW campervan and air-cooled car. Trading since 1989, Just Kampers is run by enthusiasts and owners dedicated to helping keep your VW on the road.


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Leave a Review For Just Kampers

If your review is for Just Kampers please leave a review using the link below.

Review Just Kampers

Written by the company

Price Promise

We’ll give you a £50 Just Kampers gift voucher if we can’t beat your current quote

We’ll give you a £50 Just Kampers gift voucher if we can’t beat your current quote
That’s how confident we are that Just Kampers Insurance can offer you the best rates on vehicle insurance.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(9,464)

2,154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Advisor was helpful and efficient

Advisor was helpful and efficient

August 26, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thanks for the kind words, Mr Balmer. I’ll ensure that your comments are passed onto the representative who handled your enquiry.

Thanks again for choosing us for your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Excellent friendly staff.

Excellent friendly staff.

August 26, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Helen,

Thank you for your review. We love hearing feedback from our customers. We're happy that you’re pleased with the service provided. We also want to thank you for taking the time to insure your vehicle with us.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Insurance Renewal - 15%+ lower than last year.

Contacted JKI for my renewal and mentioned lower quotes received from other insurers. Not only did JKI better the competitions quotes but got a few extras too. First class service yet again in my fourth year with them. Happy bunny! My agent couldn’t have been more helpful.

August 28, 2026
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Reply from Just Kampers Insurance

Thanks for the review, James. We really appreciate the comments.

We’re glad that you’re happy with the service provided and want to take this opportunity to thank you for your continued custom.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Good service finding right plan

I've been with JK insurance(as a broker) for over 10 years. I have always found the Team helpful especially when getting and underwriter that will accept the van being stored in 2 addresses.

August 25, 2026
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Reply from Just Kampers Insurance

Thanks for the review. We really appreciate the comments.

We’re glad that you’re happy with the service provided and want to take this opportunity to thank you for your continued custom.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

I found the personal very genuine and…

I found the personal very genuine and helpful which is unusual to find these days. Just kampers recruiting and training standards appear to be better than the rest.

August 27, 2026
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Reply from Just Kampers Insurance

Thanks for the kind words, Robert. I’ll ensure that your comments are passed onto the representative who handled your enquiry.

Thanks again for choosing us for your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Sharon was amazing 👏 and got me a…

Sharon was amazing 👏 and got me a fantastic price...so much cheaper. Thank you very much

August 28, 2026
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Reply from Just Kampers Insurance

Thanks for the kind words, Alexander. I’ll ensure that your comments are passed onto the representative who handled your enquiry.

Thanks again for choosing us for your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Simple to get insurance

Simple to get insurance. Good friends low up calls. Nice to be able to speak to people. All very professional

August 28, 2026
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Reply from Just Kampers Insurance

Hi,

Thank you for your review. We love hearing feedback from our customers.
We're happy that you’re pleased with the service provided. We also want to thank you for taking the time to insure your vehicle with us.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Friendly

Friendly, professional, easy to chat to, knows the product and options. Takes time to explain, not hurried. Speaks English without a heavy accent. Fair price.

August 27, 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, David. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Easy choice Just seemed easy to deal with

Just seemed easy to deal with

August 28, 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Nick. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 3 out of 5 stars

Poor system, great staff.

They kept issuing notice of cancellation due to their system not recognising ncb over 9 years. When you have 20, it automatically assume 2 policies of 9+years, spent a couple of hours on the phone to them but now sorted. Staff are lovely.

August 24, 2026
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Reply from Just Kampers Insurance

Hi Ben,

Thank you for your review.

We love hearing feedback from our customers. We're happy that you’re pleased with the service provided. We also want to thank you for taking the time to insure your vehicle with us.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 3 out of 5 stars

Taking payment so far in advance for…

Taking payment so far in advance for renewed insurance stopped me making my decision based on other company quotes. The first person I spoke to was unhelpful, the second lady, the day after was very helpful and friendly.

August 25, 2026
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Reply from Just Kampers Insurance

Hi Louise,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations.

Your comments have been noted and will be used to help improve our service moving forward.

Kind regards
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Mr Anscomb,

Thank you for your review. We love hearing feedback from our customers. We're happy that you’re pleased with the service provided. We also want to thank you for taking the time to insure your vehicle with us.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Just kampers we're very quick to call…

Just kampers we're very quick to call back and they customised the insurance to meet my needs. The price was competitive.

August 27, 2026
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Reply from Just Kampers Insurance

Hi John,

Thank you for your review. We love hearing feedback from our customers. We're happy that you’re pleased with the service provided. We also want to thank you for taking the time to insure your vehicle with us.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 1 out of 5 stars

bloody hopeless

-emailed one week before renewal to cancel policy
-automated receipt received
-renewal payment left my account anyway
-bank account overdrawn now!
-spoke to customer services, they promised it would be returned that day
-still waiting 4 days later
-bloody hopeless

August 26, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi,

Sorry to hear that you’ve not had the positive experience we aim to deliver on this occasion.

One of our Customer Service representatives will review your file and contact you to discuss as soon as possible.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Staff were very knowledgeable and…

Staff were very knowledgeable and efficient

August 24, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thanks for the kind word. I’ll ensure that your comments are passed onto the representative who handled your enquiry.

Thanks again for choosing us for your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Gareth. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Good pricing & Service

Good pricing, effective and efficient service

August 19, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Mark. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Christopher. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Great service and fantastic value

Great service and fantastic value. The operator was very polite and helpful.

August 10, 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Charmaine. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Very friendly staff and under half…

Very friendly staff and under half price of last years cover

August 26, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Raymond,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Sam
The Just Kampers Insurance Team

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