Just Mortgages Reviews 

They illegally refused a GDPR Request.

Guilty Party is Paul Roberts from Sheffield.

I will be escalating this to the Information Commissioners Offer and the Openwork Partnership

Paul claims to live in Sheffield but lists a fake address on his website which is;

SR Mailing Ltd, 151 Great Ducie St, Cheetham Hill, Manchester M3 1FB

Thats fine as I can still sue him at this address as he's provided it and I have screnshots.

Wish me luck!

Ravneet Sokhi made our process really smooth and bearable. She was of great help considering our unique case and immediately preferring options which other brokers had initially said were not available.

At the later stages as well where we had to have Emma Rae involved, she was also extremely helpful and Responsive.

We will definitely Recommend Ravneet to other buyers.

My first interaction with Just Mortgages was having a meeting with one of the brokers, we had run through some affordability and she got me a Decision in principal and then vanished and ignored my E-mails.

The next Broker I had seemed great to begin with, would reply fast and we managed to get a mortgage offer which was great.

I must of got the wrong idea about what Just Mortgages are suppose to bring to the table with their service because I was under the impression they help you get an offer and will be there to help and support through the rest of the process up until I get the keys.

Once I had my offer I was ignored for weeks on end on many occasions, as a first time buyer I thought for £700 the service would of been a lot better. Other parties involved in the buying process were also ignored by my broker. I had put this in a complaint but was told this is a great example of good service.

Their website clearly state they will 'We liaise with the lender, valuer, estate agent and solicitor to ensure deadlines are met'.

Appreciate the fact the mortgage was applied for, but my honest advice to anyone would be to save £700 and apply yourself. This service was not worth £700 at any point. I am Still being ignored now regarding a question about the building insurance.

My second experience with Just Mortgage. Matt Tilbury, provided the utmost professional service, helping me and guiding me through the process. I was provided a solicitor Advantage Property Lawyers, they are the worst company I've ever had to deal with. The lack of understanding and zero respect for customers was beyond a joke from APL.

Please avoid APL, for any future solicitor work. Not a pleasent experience.

Matt Tilbury was brilliant. He was professional, patient, and super kind and helpful. He explained things in a clear way that then made sense and he went out his way to help me get to exchange regarding my move. I couldn’t praise him enough!

We have used Gavin Poulton’s services a number of times and recommended him to our daughter who has also used his services twice and also a work colleague who also found his services fantastic! He is very knowledgeable and professional, listens and understands your needs and helps you every step of the way. Gavin is very efficient and nothing is too much trouble. Thank you once again Gavin! 5 out of 5!

Was on track to complete our deal on 20 November but for unknown reasons, Just delayed and dragged out the process, drip feeding requests, being hard to contact, no updates, delayed responses. Because they missed the deadline that they had set, they ended up having to pay for another property valuation which seemed ridiculous as they could have done a desktop valuation or accepted that nothing had changed. (Nothing had). It was incredibly painful and beyond annoying. I have wondered why they were intent on causing these delays but I can’t think of a reason other than incompetence. We finally completed on 14 February nearly three months after their original timetable. Would not recommend!

We had a great experience with Just Mortgage. Andrew Davison provides adequate information/solution to what we needed.
I will recommend Just Mortgage to anyone who intends to acquire a property. 100% guarantee 💯
Thank you.

1. Incompetent advisor, offering loan options as well as the borrowing capbilities nearly half as much as other adviors could do
2. Unprofessional attitudes, giving personal opinions on legal advices in terms of mortgage sharing options without being asked for

Roberto really handled all our queries and gave us solid support. Always a pleasure liaising with him and gave us an amazing impression of Just Mortgages as a company.
- Michael & Rozina

We have worked with Andrew as our mortgage advisor twice now and the service is amazing. He is knowledgeable, professional, patient and gives the best advice. I highly recommend him. If you are looking for mortgage advisor, he is the best person to contact.

Just Mortgages, specifically Roberto Cassamassa is an outstanding and honest mortgage advisor who offers realistic options. He really cares about the individual in a compassionate way, with absolutely no sales pitch. I can highly recommend him. If you are looking for a mortgage, this is the company to approach.

Parmi Chhokar broker service was great.
Very kind person.

Sam and the team helped me with getting the right mortgage. Excellent service, highly recommended Sam and his team

Absolutely shocking experience, please avoid to use this company at any cost. Broker name Adam Faulkner is absolutely careless, unprofessional, dishonest individual. Wasted 4 month of my life and money, didn’t reply to my emails for weeks, messed up my credit score and when I have expressed my unhappiness with his service he told me to go to a different broker. No single word of apology, charged me for evaluation fee 450£ and didn’t provide any evidence that the evaluation was done. Absolutely terrible service

I just had my initial conversation with them, unprofessional and very rude.

Excellent service thank u Andrew

Absolutely shocking company. I was asked to write a review regarding Chantelle from just mortgages and all was good at the start, really helpful. Since then it's taken a year since putting an offer on a house and still no movement. The mortgage advisor takes weeks to reply never answers her phone to us never answers emails sent by solicitors either. The problem is once this company has your money they ghost you.

Kim Woodbridge did a excellent job helping me buy my first home. She took the time to explain everything that was unclear and helped getting things done quickly. I highly recommend her.

Bethany at Great Yarmouth Branch did our Mortgage for us. She was amazing from start to finish, finding the right mortgage that suits us. She was so friendly and helpful through out the process. I would definitely recommend Bethany and look forward to her doing our remortgage in the future. 5 Star service.

Jess and Marci