I have only recently discovered Just My Look and I am entirely grateful that I did. Their service is fast and efficient and their prices are truly competitive. I have made my second purchase from th... See more
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Review summary
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Reviews shaping this summary
My order was dispatched very shortly after placing it, was sent with Royal Mail 48 HR delivery and arrived extremely well packed. The Miniml lavender hair conditioner I ordered is perfect for my long... See more
I am a regular returning customer of Just My Look. I stumbled across them when looking online a while back. They have some great beauty finds and a lot of go to regulars for great prices. Every so... See more
Just what I wanted. Beauty works travel hairdryer surpassed my expectations it’s perfect in its size for travel and everyday use at home for my medium length hair. Looks amazing and silent enough. Ve... See more
Company details
Written by the company
Your one stop shop for all of your favourite beauty essentials. For free delivery on thousands of products, visit our website! 💋
Contact info
United Kingdom
- customerservices@justmylook.com
- justmylook.com
4.3
Excellent
83K reviews
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Delivery is always prompt
One of my favorite sites to shop online. Products are well packaged. Discounts sales often available too.
March 25, 2026
I was ordered first time and I get so…
I was ordered first time and I get so fast delivery so happy with new products
May 7, 2026
Always Good Value.
Always good value on everything. Quick delivery and very well packaged.
May 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible Experience
What is important to know is that I’ve had a terrible experience and wouldn’t recommend anyone to the company.
I don’t want to receive a response from the company.
May 14, 2026
Reply from Justmylook
Hello,
Thanks for your review.
We can see your order has been delivered to your preauthorised safe place.
Justmylook x
Advertising emails are excessive
Do you know what, I got some great deals but also had a stupid amount of emails daily which is actually putting me off buying anything else, it's borderline harrasment 😅 now I'm off to block them and free up some space in my inbox.
May 7, 2026
Ordered and delivered next day.
May 14, 2026
Brilliant site
Brilliant site , easy to use and quick delivery lots of fantastic deals ❤️
May 14, 2026
Delivered on time
Delivered on time. Wasn’t damaged. Wrapped up nicely and secured. The price for the shipping is great and the deals you can get are great as well. Definitely recommend.
May 7, 2026
Product arrived on time
Product arrived on time. And it works great, if I had one complaint it would be the packaging, it seemed a bit much for one bottle. But that’s hardly a big deal. Very good.
May 14, 2026
I still have not received my order…
I still have not received my order despite choosing next day delivery. It’s now coming up to two weeks and when I emailed, I was told to wait up to 10 working days! Not happy with the delay and the response from customer service.
May 7, 2026
Reply from Justmylook
Hello,
Thanks for your review.
Please can you email customerservices@justmylook.com and we will work to resolve this.
Justmylook x
Excellent service
Excellent service, quick delivery,love the goldweĺl shampoo and conditioner,the price is always good value, thank you, I'll be back.
May 14, 2026
The hairspray l wanted was an excellent…
The hairspray l wanted was an excellent price by this company, the delivery was super quick also great choice of products. Excellent service.
May 11, 2026
Pretty sure this is a scam
Pretty sure this is a scam
48hr tracked Royal Mail service and 2 weeks later and no delivery.
Purchase through a credit card to get your money back just incase if you decide to buy something.
May 4, 2026
Unprompted review
Reply from Justmylook
Hello,
Thanks for your review.
Please can you supply your Order ID?
Justmylook x
All good no issues price was same as…
All good no issues price was same as others so delivery comes etc was what I expected nothing special
May 14, 2026
Excellent product and quick delivery
Excellent - great selection of products - very fast delivery
May 14, 2026
Very good experience products were…
Very good experience products were delivered safe and sound
May 7, 2026
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