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Rated 5 out of 5 stars

Just getting the service and product as advertised is a thrill . It's become the norm to have something go wrong along the way, be it service, a hassle to make payment or even getting the product, as... See more

Company replied

Rated 3 out of 5 stars

My order was shipped & received super quick which I was very impressed with Unfortunately they sent the wrong product but their customer service in sorting I was impressed with. I would order again... See more

Company replied

Rated 5 out of 5 stars

Well packaged with tracking i was able to track all the way from new york to here in the UK. Beautiful perfume exactly what i ordered. Can't be happier saved about £100!!! Thank you thank you !!😍🥰😘... See more

Company replied

Rated 2 out of 5 stars

while the ordering process is simple, the information about delivery is deceptive. Customer Service is also not helpful about my delivery. what went wrong? dispatch email arrived quickly after the o... See more

Company replied

Company details

  1. Beauty Supply Store

Written by the company

We endeavour to deliver the most iconic perfume brands coupled with unmatched customer service so that you receive the best shopping experience. Discover thousands of designer fragrances from around the world and indulge with Just Perfume.


Contact info

3.4

Average

TrustScore 3.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick and reliable delivery

Reliable company, quick confirmation of order, prompt delivery of a product and well packaged to avoid any damage.

December 26, 2023
Just Perfume logo

Reply from Just Perfume

Thank you, Julie, for the lovely review. we are glad you got your fragrance quickly and hope to see you again soon; we appreciate your business.

Rated 5 out of 5 stars

Fantastic speed in dispatching

Fantastic speed in dispatching the product; i got it within a week which is phenomenal especially given the public holidays

December 26, 2023
Just Perfume logo

Reply from Just Perfume

Thank you for your feedback, Bharat; enjoy your fragrance, and we hope to see you again soon. We appreciate your business.

Rated 1 out of 5 stars

Not all stock is based in Australia. ordered from here specifically…

I ordered from here specifically because i thought their stock would already be in Australia given they're Australian based, however my order is coming from America and has been stuck in NY for days..and will not come in time which is useless to me.. wont be ordering from here again.

December 20, 2023
Unprompted review
Just Perfume logo

Reply from Just Perfume

Hi Sandra... Thank you for your feedback..Our FAQs do state we ship from both Australia and our US supplier. Please message us so we can check on your order if you would like. Thanks

Rated 5 out of 5 stars

Love the Tom Ford

Love the Tom Ford. Great service and price

November 22, 2023
Just Perfume logo

Reply from Just Perfume

Thanks for the feedback and your business, Paul. Enjoy your product, and we hope to see you again soon.

Rated 5 out of 5 stars

Happy and Satisfied

Great price - cheaper to order from US and have delivered to my home than in Australia; Easy to order; Sustainably packaged - not filled up with single use plastics; and delivered on time - will definately order again from Just Perfume.

November 22, 2023
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Reply from Just Perfume

Thank you for your feedback and your business. We hope you enjoy your product and we see you again soon.

Rated 5 out of 5 stars

Good price

Good price, delivered on time

November 21, 2023
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Reply from Just Perfume

Thanks for the feedback, Timothy. Enjoy your product, and thank you for your business.

Rated 5 out of 5 stars

Happy to find Diorella at competitive price

I found a Dior perfume that is not sold in every store at a competitive price. No postage charged and sent with DHL. Happy with my purchase

November 20, 2023
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Reply from Just Perfume

Thanks for the review, Paul. Enjoy the Dior, and thank you for your business. We hope to see you again soon.

Rated 5 out of 5 stars

It was very easy to access the…

It was very easy to access the information I needed and the communication was very smooth. Delivery was very fast considering my purchase was coming from another country.

I would have no hesitation in buying from Just Perfume again.

November 6, 2023
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Reply from Just Perfume

Thanks for the feedback, Kenneth. Enjoy your product, and we appreciate your business.

Rated 4 out of 5 stars

Arrived in good time (13 days)…

Arrived in good time (13 days) considering it came all the way from USA (which i didn't know at the time of purchase).
So good, no complaints here, good price.

November 13, 2023
Just Perfume logo

Reply from Just Perfume

Thank you for your review and your business and we hope you enjoy your purchase and we see you again in the future.

Rated 5 out of 5 stars

Good price

Good price, fast delivery

November 3, 2023
Just Perfume logo

Reply from Just Perfume

Thanks for the feedback, Bryan; enjoy your purchase and thank you for your business. Hope to see you again soon.

Rated 1 out of 5 stars

Unwanted SMS

I have just received an SMS from this company even though I have never purchased from them!
Definitely won't be buying anything now!!! I do not like my privacy being intruded upon.

November 17, 2023
Unprompted review
Just Perfume logo

Reply from Just Perfume

Hi Lisa, I sincerely apologise for any dismay caused by the text. We'll ensure it doesn't happen again. Thank you for your understanding. Marcus

Rated 5 out of 5 stars

Great prices and great service

Great prices and great service. I have trouble trying to get this particular perfume and it is really good that I don’t have to wade through the American sites.

November 2, 2023
Just Perfume logo

Reply from Just Perfume

Thanks for the beautiful review, Mary. glad we were able to help you find your favourite perfume. Thank you for your business, and we hope to see you again soon.

Rated 5 out of 5 stars

Very very happy

Just getting the service and product as advertised is a thrill . It's become the norm to have something go wrong along the way, be it service, a hassle to make payment or even getting the product, as advertised.
Very very happy with everything, will definitely use Just Perfume again.

October 30, 2023
Just Perfume logo

Reply from Just Perfume

Thank you for your feedback, Deanne we appreciate your business. We hope you enjoy your fragrance and look forward to seeing you again soon.

Rated 5 out of 5 stars

Happy customer

As a gift for my husband and he loves it so much and the smile on his face worth every cents. Good price and bonus with free delivery. Overall good buy.

September 27, 2023
Just Perfume logo

Reply from Just Perfume

Thanks for the great review, Valerie. We're glad your husband loves his product. We hope to see you again, and we thank you for your business.

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