Justrentals Reviews 22

The agent seemed like he didn't want
to be there and didnt seem to like that we were there 30 mins early.
The Peugeot 208 manual was clean but it had an issue when selecting reverse - it would not rev above 1500 with the clutch in, OK for most cars but when you only have 1.0L you need those revs in some situations. We came so close to getting stuck in someones driveway when turning around on a remote narrow road - very close... When I called the emergency number to report the issue the same interested agent answered. When I described the issue he responded "it is impossible"...

This was our third time hiring a car in Crete from Just Rentals. Our flight was late into Chania Airport and therefore we didn’t arrive until approximately 2am in the morning (2hours late). The staff member in the desk welcomed us, quickly sorted the paperwork and gave me a comprehensive induction to the car in got us on our way quickly and safely. The drop off experience was as easy, with a lift back to the door of the terminal. The car was modern, few miles and immaculate. The safety sheet and important contact numbers were provided just incase anything should happen. The super collision cover means no excess should the worst happen, which is reassuring. The staff did not try to up sell me any other products either, which again was reassuring and made the whole experience a lot less stressful. All in all great service (again).

I rarely write reviews. Writing a car rental review would normally just be the usual complaining about pushy upsell attempts, fakta incident claims etc. But this is the opposite! This is the first time in 40 years I have ever experienced a perfect car rental experience. Super friendly staff, no queue, perfect condition car, all insurance included, 0 excess, 0 problems.
I always thought there must be business in making a car rental company opposite of all the scammy companies - this is it. Rent here and support that!

I've rented cars all over the world. Just Rentals has the best experience handing out the car I've ever experienced. They took their time showing and explaining the features of the car. We also got a paper explaining about driving in Greece and explained it in person.

The rental came with full insurance included, giving peace of mind. Many other tourist countries in Europe have quite a hefty excess for car rentals as standard, so this is a big plus.

Returning the car was simple, driving to their location and giving them the key. After a quick check, they gave a thumbs up, and off we went.

We can't recommend these guys enough. We hired a car for a month whilst on Crete. Their comms was perfect, dropped the car off at our air BnB, reasonable pricing, excellent insurance , pleasure to do business with, ran us back to our air BnB at the drop back, and then recommended the best ice-cream we've ever had!! In an industry notorioius for bad actors, these guys were AMAZING!

Very friendly staff and a nice new car. Everything worked out perfectly and all the information and instructions were clear. Highly recommended!

Good car, well insured and at a good price. Friendly staff, easy to reach for questions. They brought te car to the hotel. It is the second time I rented a car here.

We originally booked a car w this company and paid for 4 days. The airline changed our flight so we could only be in Crete for 3 days instead of 4. We informed the rental company immediately but they still charged the same price and refused to give any refund.

Great, friendly, no hassle service. Would definitely use them again. Small car, as we'd asked for, but suitable for what we wanted. Nice, personalised greeting when returning the car. Very impressed.

Rented from Chania Airport in Crete, 24 Sept - 2 Sept 2020. Really great service. Picked up at Chania Airport immediately on arrival. 10 minutes to complete the admin. No silly pre-paid fuel policy. Paid extra for all inclusive insurance policy, allowing worry free rental. All the staff were really efficient, helpful and friendly. The car provided was spotless, and drove perfectly. Excellent service all round.