Just Tyres - Braintree Reviews 

406
•
TrustScore 4.5 out of 5

4.4

Unit 1 Springwood Court, Springwood Industrial Estate, CM7 2GB Braintree, England, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I received very professional & efficient service. An appointment had been booked in advance & the work was undertaken at the scheduled time. The only points I would make is that there was very little... See more

Rated 5 out of 5 stars

I have used my local Braintree, Essex Just Tyres for many years because: they are conveniently close; they just do tyres and are a lot cleaner than shops also doing exhausts, and, the service has alw... See more

Rated 5 out of 5 stars

Recently bought two new tyres. The guys that were working were really helpful and the tyres were fitted quickly. I was also experiencing issues with one tyre. They investigated the problem and qu... See more

Rated 5 out of 5 stars

Great experience. Ordered four new tyres online at a very competitive price. Was seen to promptly at the tome booked. Staff were all very quick, efficient and courteous but particularly Jordan who was... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 1 Springwood Court, Springwood Industrial Estate, CM7 2GB, Braintree, England, United Kingdom

  • 01376767595

4.4

Excellent

TrustScore 4.5 out of 5

406 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(406)

3,696 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience!

Great experience. Ordered four new tyres online at a very competitive price. Was seen to promptly at the tome booked. Staff were all very quick, efficient and courteous but particularly Jordan who was very helpful in checking the shock absorbers and brake pad wear and advising whilst the wheels were not on the car. Excellent service generally and would definitely recommend Just tyres in Braintree in future to anyone requiring new tyres. Will be using them again in future. Thank you.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service and 110% recommendation!

Amazing service - so professional, friendly and great value for money. I originally booked in for a tyre change at Braintree branch but I didn't have the locking wheel nut for my old Land Rover to remove the wheels. Reece (the manager) suggested I contact a local dealer or even to go online to source one as I was due to make a 400 mile round trip the following week. Eventually I managed to buy one via a local dealer and rebooked with Just Tyres a few days later. Admittedly I made a last minute booking but Reece and Jordan were so helpful I couldn't fault them. I would recommend them 110% as they have the customers' interests first - which is very unique, in my experience!

June 10, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely dreadful customer service

Absolutely dreadful customer service at Braintree Just Tyres. As a paying customer I do not expect to be lied to or argued with by the manager. I will never use this garage again. I do not think I am special as the manager suggested and my day was planned out properly despite the sanctimonious lecture I was given about planning my day better, it just didn’t include having a puncture or being lied to about the amount of time the garage would take to look at it. Absolute disgrace!

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Polite and ontime with the cheapest…

Polite and ontime with the cheapest price compared to kwik fit and National tyres. Shame you only get there best price by buying online and not just walking in. This is not Braintree centre issue but a whole company wide policy.

May 24, 2024
Rated 3 out of 5 stars

Good Priced tyres

Good Priced tyres, but service not very good. They seem to take on too much work. which causes customer service to fail. They said they would put the spare tyre back under the car and put in the boot and said nothing. But would use again. just have lower expectations.

May 10, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look