Just Tyres - Buckingham Reviews 

256
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TrustScore 4.5 out of 5

4.4

Unit 4 The Swan Business Centre, Osier Way, MK18 1TB Buckingham, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Last minute rescue, had a huge screw in one rear tyre and both rears were around 2mm, I was travelling quite a distance the next day so booked in same morning for replacements in the afternoon, these... See more

Company replied

Rated 5 out of 5 stars

I ordered online my choice of 2 Dunlop Sports tyres including fitting and chose an appointment time and date. Shortly thereafter, Just Tyres phoned to rearrange the appointment date due to Bank Holi... See more

Rated 5 out of 5 stars

Used Buckingham centre for 2 new tyres. Really friendly and helpful folks there. I ordered one tyre but needed two, he explained why (I wasn’t upsold but genuine discussion around options). They reba... See more

Rated 2 out of 5 stars

Young staff's smoke breaks by the entrance seem far more important than serving waiting customers. Perhaps staff could stagger their smoke breaks and go around the back of the building to smoke. Recep... See more

Company replied


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 4 The Swan Business Centre, Osier Way, MK18 1TB, Buckingham, England, United Kingdom

  • 01280428082

4.4

Excellent

TrustScore 4.5 out of 5

256 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(256)

3,688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor service all round

The tire i brought from the website after putting in my car reg was the wrong tire according to the staff. The tire wasn't even sent to shop for it to be fitted on my wheel. Then had to pay extra for a different tire to be fitted so I could use my car. I will never use just tires again

October 8, 2024
Rated 5 out of 5 stars

The manager gent was really helpful

The manager gent was really helpful. The job was done very quickly and he advised on other tyres of their condition.
He went out of his way to make me satisfied with the service you provide.

PS. I also enjoyed the music the lads were playing in the workshop, it took me back a few years and it was nice to seeing a team enjoying themselves in an important role.

September 5, 2024
Rated 5 out of 5 stars

so quick and simple

so quick and such a simple process with no unnecessary hassle - true to the name! staff were friendly and polite. actual tyre change was so quick (2 in less than 30mins) and i was able to leave the car with them instead of waiting.

August 13, 2024
Rated 2 out of 5 stars

Valve Stems Not Replaced

Two days after buying new tyres I found out that one of the tyres was losing pressure. My local garage found that the valve stems had not been replaced, and one was rotten and leaking.

July 23, 2024
Unprompted review
Just Tyres - Buckingham logo

Reply from Just Tyres - Buckingham

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments. We are sorry that one of your tyres lost pressure after fitment and would like to assure you that this is not our normal level of service. We have passed your concerns onto our Divisional Manager and they in turn will address with the team directly. Please accept our apologies for any inconvenience caused and thank you for taking the time to bring this matter to our attention.

Rated 5 out of 5 stars

I booked online which was easy

I booked online which was easy
When I arrived at my preferred depot I was greeted warmly and they carried out the replacement of my tyres and brake inspection I was informed that my discs and pads needed replacing and was shown how worn they were and after the parts were ordered and we didn't have too long to wait for the parts to arrive and be fitted so I am pleased how my experience was at just tyre

July 14, 2024
Rated 5 out of 5 stars

Would recommend

Used Buckingham centre for 2 new tyres. Really friendly and helpful folks there. I ordered one tyre but needed two, he explained why (I wasn’t upsold but genuine discussion around options). They rebalanced my 2 front wheels and told me to come back in the afternoon, in the meantime they would order the second tyre. All sorted In a professional and friendly and professional way, enhanced with a bit on banter.

July 5, 2024

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