Just Tyres - Rooksley Reviews 

315
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TrustScore 4.5 out of 5

4.7

Unit 2 Deltic Trade Park, Deltic Avenue, Rooksley, MK13 8LD Milton Keynes, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

These guys at Rooksly MK are exceptional when it comes to service, politeness, efficiency and just a pleasure You get emails or texts with time price and confirmation. I had a really bad experien... See more

Rated 5 out of 5 stars

Dan was really helpful, my tyre didn't come in the day it was ordered for but he took the time to reach out to head office for me and track it down. Came in next day and again Dan got me in at a tim... See more

Rated 5 out of 5 stars

Friendly service. Kept in the loop of what’s going on. Only two members of staff working on my visit so waited a bit longer than anticipated but was kept up to date all the way through. As someone who... See more

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 2 Deltic Trade Park, Deltic Avenue, Rooksley, MK13 8LD, Milton Keynes, England, United Kingdom

  • 01908429768

4.7

Excellent

TrustScore 4.5 out of 5

315 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(315)

3,879 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome Service

Darren was very friendly, helpful, friendly and efficient, prices are reasonable too.
He kept me informed with the ordering of the tyres, and was flexible in getting my tyres fitted.
Will def bae going back.
Thank you Darren 👍

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Dan was really helpful

Dan was really helpful, my tyre didn't come in the day it was ordered for but he took the time to reach out to head office for me and track it down.
Came in next day and again Dan got me in at a time that suited me and the new tyre was fitted so quickly.
Even though my tyre was delayed I am still very happy with the service I received and my overall experience.

January 11, 2023
Rated 1 out of 5 stars

Tyre safety check uselesss

I had a tyre 'safety check' which was seemd to be just a quick glance. I was told there was some wear but the tyres did not need replacement. It failed its MoT as 'dangerous' 3 days later which caused me a great deal of aggrevation

December 16, 2022
Unprompted review
Just Tyres - Rooksley logo

Reply from Just Tyres - Rooksley

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to receive a one-star review. This is certainly not our normal level of service and we are sorry that we were unable to assist with your tyre needs on this occasion. All feedback is reviewed and shared with the manager for the area so thank you for bringing this matter to our attention.

Rated 5 out of 5 stars

Great communication

Great communication. Accommodated changes that I needed efficiently. Brilliant service. Tyre and alignment done on the day in 20 minutes! Thank you.

December 1, 2022
Rated 5 out of 5 stars

Exceptional customer service

I went into the Just Tyres branch in Milton Keynes really stressed, as the front tyres on my VW Campervan had worn to the thread after just 6500 miles due to the tracking being set wrong from the factory/main dealer. The dealership was too far to drive to safely and a number of other tyre retailers didn’t have the tyres in stock and couldn’t get them the same day.

The team at Just Tyres were simply amazing. They also didn’t have the tyres in stock as they had just been installed an another vehicle. However, he sat me down and said don’t worry, we will sort this. He made a number of phone calls and sourced some tyres in Stevenage and had someone drive them over.

They were fitted immediately and the tracking checked. I can’t express how grateful I am for the care they gave and for the above an beyond service they gave me at the MK branch. I will definitely be a return customer.

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Arrived 10 min earlier

Arrived 10 min earlier, the team took my car straight away.
Their advice me to perform a tracking after showing me the wear on one tyre which they did on the spot. (no push for extra work).
Altogether job well done.

October 31, 2022

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