Just Tyres - Rooksley Reviews 

307
TrustScore 5 out of 5

4.8

Unit 2 Deltic Trade Park, Deltic Avenue, Rooksley, MK13 8LD Milton Keynes, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more

Rated 5 out of 5 stars

Dan was really helpful, my tyre didn't come in the day it was ordered for but he took the time to reach out to head office for me and track it down. Came in next day and again Dan got me in at a tim... See more

Rated 4 out of 5 stars

Not too bad experience. But some of them need training on what are the yellow/red dot means on the new tyres and also how to remove addon TPMS properly without damaging threads. Red/yellow dots are... See more

Rated 5 out of 5 stars

Really liked the simplicity of the whole process, ordering tyres online, and choosing my appointment time to fit around my work schedule. Work completed within time frame given. Was also warned my... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 2 Deltic Trade Park, Deltic Avenue, Rooksley, MK13 8LD, Milton Keynes, England, United Kingdom

  • 01908429768

4.8

Excellent

TrustScore 5 out of 5

307 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(307)

3,841 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication

Great communication. Accommodated changes that I needed efficiently. Brilliant service. Tyre and alignment done on the day in 20 minutes! Thank you.

December 1, 2022
Rated 5 out of 5 stars

Exceptional customer service

I went into the Just Tyres branch in Milton Keynes really stressed, as the front tyres on my VW Campervan had worn to the thread after just 6500 miles due to the tracking being set wrong from the factory/main dealer. The dealership was too far to drive to safely and a number of other tyre retailers didn’t have the tyres in stock and couldn’t get them the same day.

The team at Just Tyres were simply amazing. They also didn’t have the tyres in stock as they had just been installed an another vehicle. However, he sat me down and said don’t worry, we will sort this. He made a number of phone calls and sourced some tyres in Stevenage and had someone drive them over.

They were fitted immediately and the tracking checked. I can’t express how grateful I am for the care they gave and for the above an beyond service they gave me at the MK branch. I will definitely be a return customer.

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Arrived 10 min earlier

Arrived 10 min earlier, the team took my car straight away.
Their advice me to perform a tracking after showing me the wear on one tyre which they did on the spot. (no push for extra work).
Altogether job well done.

October 31, 2022
Rated 1 out of 5 stars

Never again....

Very rude and impolite staff. Went there once to change my tyres ordered via asda tyres. By mistake I went there wrong day and they where very bored to explain me what to do next. I booked again via asda next day but Just tyres cancelled it 2 hours before the appointment because "suddenly" they were very busy. When I went to collect my tyres in order to go to another fitting garage asked them to give me the tyres and both of the guys there throw them in front of me and I had to pick them by my self to put them in the boot.Not even apologise about the inconvinience or act like professionals that should be. Maybe I am the worst customer.....

August 3, 2022
Unprompted review
Just Tyres - Rooksley logo

Reply from Just Tyres - Rooksley

Thank you for taking the time to leave a review for our company. We strive to achieve a high level of customer service and so it is disappointing to read your comments. Having investigated this matter I can confirm that unfortunately, we could not fit the vehicle in at the original time of you turning up and regrettably, after the appointment was booked we had to try and move the appointment due to extenuating circumstances, we apologise for any inconvenience that this may have caused as a result. Please be assured that this is not our normal level of service and we would like to thank you for taking the time to bring this matter to our attention, your comments have been passed onto the Divisional Manager to address directly with the team.

Rated 5 out of 5 stars

Ordered tyres online

Ordered tyres online. Fitted few days later. Seamless from start to finish. Helpful chap who greeted my arrival for my appt, fitted promptly. Very courteous and helpful.

April 15, 2022

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