Just Tyres - Rooksley Reviews 

307
TrustScore 5 out of 5

4.8

Unit 2 Deltic Trade Park, Deltic Avenue, Rooksley, MK13 8LD Milton Keynes, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more

Rated 5 out of 5 stars

Dan was really helpful, my tyre didn't come in the day it was ordered for but he took the time to reach out to head office for me and track it down. Came in next day and again Dan got me in at a tim... See more

Rated 4 out of 5 stars

Not too bad experience. But some of them need training on what are the yellow/red dot means on the new tyres and also how to remove addon TPMS properly without damaging threads. Red/yellow dots are... See more

Rated 5 out of 5 stars

Really liked the simplicity of the whole process, ordering tyres online, and choosing my appointment time to fit around my work schedule. Work completed within time frame given. Was also warned my... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 2 Deltic Trade Park, Deltic Avenue, Rooksley, MK13 8LD, Milton Keynes, England, United Kingdom

  • 01908429768

4.8

Excellent

TrustScore 5 out of 5

307 reviews

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Replied to 23% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(307)

3,827 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff at Rooksley branch…

The staff at Rooksley branch Miltonkeynes is amazing. Meckenzie and few other guys who worked there are credit to just tyres, very helpful and informative. I can’t recommend it enough.
Well done just tyres for such an amazing people.

January 16, 2024
Rated 2 out of 5 stars

Awful customer service

Awful customer service. I pre booked a 30 minute slot. Had to wait 20 minutes past my slot before they even got my car in, then a walk in customer came in and got their tyre fitted before me, even after telling the fitters I was on my lunch break from work and to please prioritise my fitting as I was short on time. Clearly under staffed and do not prioritise the pre booked work.

December 29, 2023
Just Tyres - Rooksley logo

Reply from Just Tyres - Rooksley

Thank you for taking the time to leave a review for our company, we strive to achieve complete customer satisfaction, so it is disappointing to receive a two- star review. Please could you give the customer service team a call on 01908 634700 or email on customerservices@justtyres.com, the Area Manager for THE CENTRE would like to investigate and speak to you about this. In the meantime, thank you for taking the time to leave your review.

Rated 5 out of 5 stars

Great technicians

Great technicians, really helpful and knowledgeable. More than happy to advise and went out of their way to ensure I was safe driving away from the appointment.

December 28, 2023
Rated 3 out of 5 stars

Make sure you have extra time and cash to fix their work

Good enough service, I like the booking system and the guys were great. The only reason for the 3 stars is because they gave me a tyre which had a faulty valve which I discovered less than 10 mins later when the tyre pressure dropped from 32 psi to 12psi (so surely they should have picked that up when the put the tyre on?) and I'm now having to take my car 30 miles down the road to the garage to get them to sort out my TPMS warning light, which is refusing to turn off. So whilst the service was OK and the tyre pricing was reasonable the amount of extra time and cost its taken me to rectify their work is pretty crippling at this time of year

December 12, 2023
Rated 5 out of 5 stars

Highly Recommend

Booked an appointment to replace a tyre due to puncture. They took one look and advised me the could repair it instead, saving me over £100. Very honest, knowledgable and efficient.

November 14, 2023
Rated 1 out of 5 stars

Poor customer service & Management.

Paid for tyres online, went to the appointment, the manager at the time was rude, refused to do the job and then refused to refund me. I was pressured to buying a more expensive tyre. Complained about the issue on 6th Nov. I've had 3 different conversations with management & customer services. It's 14th and still no resolution or outcome.

November 4, 2023

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