Just Tyres - Strood Reviews 307

TrustScore 4.5 out of 5

4.7

Unit 4 Newlands, Knight Road, ME2 2AQ Strood, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I went to the garage today to repair a slow puncture I have had for a while. I mistakenly indicated the wrong tyre when asked to indicate the faulty one. After checking and finding no leak, I was not... See more

Rated 5 out of 5 stars

Ordered a pair on line. Went down at the correct time but the tyres were not on the shelf. The manager made a couple of calls with head office and premium pair were fitted instead at no extra cost. F... See more

Rated 5 out of 5 stars

Excellent service as always from my local branch at Strood kent. Helpful , knowledgeable and fast thanks guys

Rated 5 out of 5 stars

The fitter checked tracking & rather than hard sell it he looked at the worn fronts asked how many miles I had done on them & decided based on that the tracking was good enough. No prizes for guessing... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 4 Newlands, Knight Road, ME2 2AQ, Strood, England, United Kingdom

  • 01634624296

4.7

Excellent

TrustScore 4.5 out of 5

307 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Had appointment booked for10am but was…

Had appointment booked for10am but was told was too busy as first customer arrived late so I was pushed back and tyres were not replaced until 11am with car ready 1130 ish. Little disappointed but otherwise ok

May 14, 2024
Rated 1 out of 5 stars

I Can’t do that!!

Arrived at approx 2.30pm (9/5/24) to get a tyre fitted to my wife’s Ford Focus, tyre was in stock and the price was fine, was then told they couldn’t fit it until the following afternoon, at this time there was only one customer and no others in the car park but he insisted he couldn’t fit it, what kind of fitting centre turns away business when they have no customers waiting, we parked up across the road and had a quick look in 30 mins later after doing some shopping, the premises was empty no customers, I guess he just couldn’t be bothered, Just can’t fit tyres is more appropriate.

May 9, 2024
Unprompted review
Rated 4 out of 5 stars

Stood branch

Missed my time and rescheduled to later in the day and all completed without grumbles.
But the office really needs some work. The door handle is a vice grip which made me initially worry about workmanship.

April 10, 2024
Rated 5 out of 5 stars

A good job done.

Although they were running late, I was kept informed, and when it came to it I did not feel the work on my car was being rushed with corners cut to catch up. The team were polite and very thorough, and I felt my car was in safe hands. The product was as I expected with the details being explained to me. e.g speed rating, road noise. When it came to the tracking no pressure but again a job well done. Also told to go back if any problems. All in all a positive experience.

April 3, 2024
Rated 5 out of 5 stars

Great Experience at Strood…

Absolutely can't recommend Strood branch enough, I paid for a new tyre online and when I got into branch they confirmed that I didn't need a new one as no puncture just an issue with valve, very rarely do you get honestly and integrity! So from now on happy to use this company for all my tyres and recommend. Well done to the 2 lads who work there, highly recommend.

February 8, 2024
Rated 5 out of 5 stars

Great staff.

Great staff.
Bill was very knowledgeable and friendly.
Fast and efficient service.
Highly recommended.

January 20, 2024
Rated 5 out of 5 stars

Easy to book on line

Easy to book on line, cheapest quote for the same tyre with a quick, efficient and friendly tyre fitter.
I will definitely have this firm top of my list next time I require a tyre to be fitted.

January 3, 2024
Rated 1 out of 5 stars

Just tyres strood- dreadful service

Just tyres strood- dreadful service, book my car in for a new tyre for 11 o’clock and was still waiting for it to be done at 11.45. Clearly can’t cope with running the branch.

December 16, 2023
Unprompted review
Just Tyres - Strood logo

Reply from Just Tyres - Strood

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it is disappointing to read your comments. Please be assured that this is not our normal level of service, however very occasionally appointments do sometimes run over and cause slight delays, however, we do ask our teams to keep customers updated with timings. I am sorry that you were unhappy with our service and we would like to thank you for taking the time to bring this matter to our attention.

Rated 4 out of 5 stars

Boys were thorough

Boys were thorough , nice very helpful attended to what I wanted carried out although it took time for them to track it right I personally blame the tools they had to use they need a upgraded tracker system really using a lot device, not helpful for them but no complaints, tyres done in record time

December 6, 2023

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