Just Tyres - Strood Reviews 307

TrustScore 4.5 out of 5

4.7

Unit 4 Newlands, Knight Road, ME2 2AQ Strood, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I went to the garage today to repair a slow puncture I have had for a while. I mistakenly indicated the wrong tyre when asked to indicate the faulty one. After checking and finding no leak, I was not... See more

Rated 5 out of 5 stars

Ordered a pair on line. Went down at the correct time but the tyres were not on the shelf. The manager made a couple of calls with head office and premium pair were fitted instead at no extra cost. F... See more

Rated 3 out of 5 stars

Ordered a replacement tyre online, very easy process. Ordered it on Wednesday, was offered a fitting day and time on Thursday, chose Friday 1000 to make sure the tyre arrived ok. Went to the branch at... See more

Rated 5 out of 5 stars

Excellent service as always from my local branch at Strood kent. Helpful , knowledgeable and fast thanks guys


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 4 Newlands, Knight Road, ME2 2AQ, Strood, England, United Kingdom

  • 01634624296

4.7

Excellent

TrustScore 4.5 out of 5

307 reviews

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Replied to 34% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

A reasonable service but avoid Tracking

A reasonable price and good selection of brands. The online booking works well.
However, I was quoted £39.99 for tracking, when I collected the vehicle they charged an extra £10 as it needed adjusting. I asked for a print out of the tracking but they said they only use an old machine which doesn’t print. How do I know they even done the tracking or if it needed adjusting? I questioned this so his bought out the arcaic machine to show me the equipment. I’ve not seen tracking done in this way since the 90’s!
Only other grumble is the tyre was covered in tyre glue, could have done with a wipe off to show pride in work.

July 19, 2024
Rated 1 out of 5 stars

i would like to put less than 1 star if…

i would like to put less than 1 star if that was possible. i had such bad service from the strood branch. 1 person telling me they had the tyre and then someone telling me they didn't. i cancelled my tyre fit from strood as i don't trust them to be able to fit a tyre properly.

July 9, 2024
Rated 5 out of 5 stars

Online booking and payment was straight…

Online booking and payment was straight forward. I waited a little after my alloted time as the previous customer was longer than planned but that was fine. Advised I needed new brake discs and pads and was given a quote for that. I am having these looked at so hope that advice was good.

June 25, 2024
Rated 5 out of 5 stars

The working team was amazing

The working team was amazing.
Great communication.
They need some machinery upgrading up there. (Strood)
If I go back I'll only for the workers.
If the machines are still the same then I'll change place.

June 22, 2024
Rated 5 out of 5 stars

Worth a visit

Tom is a very nice young man fitted new tyre straight away while i waited around 15 mins he said I could leave the car as long as I wanted & visit the shops nearby which I thought was kind of him. Great job done. My son also uses Just Tyres it's so easy go online book a day time & tyre & pay & just turn up at the property job done

May 24, 2024
Rated 4 out of 5 stars

Had appointment booked for10am but was…

Had appointment booked for10am but was told was too busy as first customer arrived late so I was pushed back and tyres were not replaced until 11am with car ready 1130 ish. Little disappointed but otherwise ok

May 14, 2024

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