Just Tyres - Worksop Reviews 

169
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TrustScore 4 out of 5

4.0

Unit 1 Vesuvius, Spinella Road, S80 3GP Worksop, Notts, GB

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Rated 5 out of 5 stars

The staff were really friendly and approachable and the facilities were clean. Their prices were comparable to others and I was happy to see they didn't use an air powered wrench to put the wheel nuts... See more

Rated 5 out of 5 stars

Having ordered 4 camper tyres online at good competitive prices the centre manager was on the ball and noticed 2 tyres dot code were 4 years old. The centre manager rightly re ordered 2 more correctly... See more

Rated 5 out of 5 stars

Everything about my first ever dealings with Just Tyres Worksop was first class. Initial phone call was dealt with politely and efficiently. The same, friendly young person received the car key from m... See more

Rated 1 out of 5 stars

Free valve change not carried out, argued against this despite leaking valves. Did not balance one wheel, juddering drive, argued against fixing. Steering wheel not set level after alignment. Will get... See more

Company replied


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 1 Vesuvius, Spinella Road, S80 3GP, Worksop, Notts, United Kingdom

  • 01909498350

4.0

Great

TrustScore 4 out of 5

169 reviews

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This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(169)

3,933 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Should a customers car keys be off-site?

I arrived at 08:23 for a 08:30 fitting, dropped my keys off with a colleague, was told it would be an hour so I went for a coffee at a local coffee shop. After returning to pick my car up and hour later, I was told that my car keys were with a colleague who was on his way to another location to drop off a piece of kit. Not a massive problem as the person who had my car keys would be coming back, it would take half an hour. I noticed that not only had they taken my keys off site, my car was not locked and the only person other than me was busy fitting tyres. Apparently, the colleague with my car keys was told not to bring them back immediately by a Divisional Manager, not especially good customer service from a member of management. Let's not get me started on a company whose policy is to leave a colleague working on their own for over two and a half hours - might not mean much to people who just want their tyres swapping but it does in my line of work. I finally got my car keys back at 12:03 (2 hours and 33 minutes after I expected them) which gave me plenty of time to write this review and watch to make sure my car or anything in the car not to be stolen. A point made to the colleague who shrugged and said the was no way anything would have been stolen. Poor is the word I am looking for

October 11, 2025
Just Tyres - Worksop logo

Reply from Just Tyres - Worksop

Thank you for sharing your honest feedback. We're sorry to hear about the inconvenience you experienced and understand how frustrating that must have been. We'll be discussing this with the team to ensure we learn from it and improve our service moving forward. If there’s anything else you’d like to share or discuss, please don’t hesitate to get in touch with us on 01908 634 700 or email customerservices@justtyres.com.

Rated 1 out of 5 stars

Would not correct shoddy work

Free valve change not carried out, argued against this despite leaking valves. Did not balance one wheel, juddering drive, argued against fixing. Steering wheel not set level after alignment. Will get the work corrected by Kwikfit, good customer support, and send these bods the bill. Its worth paying a bit more to get good service

September 27, 2025
Just Tyres - Worksop logo

Reply from Just Tyres - Worksop

Thank you for the feedback, and we're sorry to hear you had a disappointing experience. That’s not the level of service we aim to provide, and we’d like the chance to see if we can make it right.
Please get in touch with us on 01908 634 700 or email customerservices@justtyres.com and share any details that might help us investigate this further.

Rated 1 out of 5 stars

Did not fit new valves that were…

Did not fit new valves that were included in the price. Argued about correcting this. Did not balance one wheel properly, car judddering at 65mph. Argued about this. Did not set the steering wheel level after £60 wheel alignment. Shoddy job overall, not interested in correcting problems, paid upfront so not a lot of recourse.

September 30, 2025
Unprompted review
Just Tyres - Worksop logo

Reply from Just Tyres - Worksop

Thank you for the feedback, and we're sorry to hear you had a disappointing experience. That’s not the level of service we aim to provide, and we’d like the chance to see if we can make it right.
Please get in touch with us on 01908 634 700 or email customerservices@justtyres.com and share any details that might help us investigate this further.

Rated 1 out of 5 stars

I would never recommend this place

I would never recommend this place, nor will I ever return.

I booked an appointment to have two tires replaced, but they unnecessarily pressured me into replacing the front ones as well. They dismissed the tires I had purchased as “poor quality, made in China,” and instead offered me “better” ones for £90 (down from £110). Unfortunately, these turned out to be of even worse quality.

When I questioned why their pricing wasn’t transparent online, the manager responded rudely and aggressively, even saying, “I can complain to anyone I want.”

What concerned me most, however, was the safety issue. When I arrived home, I noticed that the locking nut on the front tires was missing. Since they were closed on Sunday, I returned on Monday to raise this serious concern and explaining that their negligence had put my life and my children’s lives at risk. Instead of addressing the issue responsibly, they aggressively denied any wrongdoing and claimed they always double-check.
This behavior is unacceptable and deeply unprofessional. Safety should always come first, and no customer should be treated this way. I strongly advise others not to deal with such people. I have also filed complaints with the relevant authorities to ensure this matter is taken seriously.

September 18, 2025
Unprompted review
Just Tyres - Worksop logo

Reply from Just Tyres - Worksop

Thank you for your feedback, and we're sorry to hear you had a disappointing experience. That’s not the level of service we aim to provide, and we’d like the chance to understand what went wrong and see if we can make it right.
Please get in touch with us on 01908 634 700 or email customerservices@justtyres.com and share any details that might help us investigate this further.

Rated 5 out of 5 stars

They got it right.

Swift service from the lads, but more important, the balancing was right, the tyre pressures were right and the wheel torque was right.
This is unusual at a Fast Fit place in my experience, so very well done Chaps.

August 12, 2025
Rated 1 out of 5 stars

Very unethical practices.

Choosing tyres and booking online was easy and the best part of this experience.
When I arrived at the garage early (punctuality is important) there was nobody there yet. Two young men arrived and opened up, and I was told to drive straight in, by one of the young men who was smoking inside the garage.
I left the car with him and was told it would take about 30 minutes. When I returned, he was finishing up then came to speak to me. He advised that the tracking needed doing and claimed it is normally £50 but he could do it for £45 (it's £44.99 when booked online). I have no idea how essential this was so I trusted him and agreed.
He also advised the rear tyres needed to be changed and that the rear discs and pads were worn below the legal limit. This was simply not true. I had the vehicle serviced and the M.O.T. little over a month ago and front brake pads were changed and front tyres were advised but there was no mention of the rear. I have checked them and they do not need to be changed, yet the young man made it sound like a matter of urgency.
I sent an e-mail of complaint to the company, giving them the opportunity to resolve the problem, and the area manager called to make excuses and support his staff. I certainly did not appreciate my personal number being passed to this man, who had no intention of taking my complaint seriously.
The tyres are fine but be very careful not to believe what they tell you.
Edit: When I have gone to check the wheel nuts, the wheel nut covers are missing from one wheel and damaged on the other. Just Tyres are not responding to my e-mails. I know they are inexpensive but it's a matter of principle. Very poor service at the start and even worse that they are unwilling to resolve it. I would avoid them if I were you.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Right tyres right service!

Wanted a specific tyre for my car and I found these at Just tyres. The price was excellent and extra discount for buying 4.
Fitted as per requests and even managed to fit me in before my alloted time. Worksop branch gets a big thumbs up from me and I will use them again!

June 17, 2025
Rated 5 out of 5 stars

Excellent service!

I came in today 11/6/25 to have a brake check and was greeted by Brad and Leighon such a credit to your team at this site, I told them my concerns from a previous service (elsewhere) and they took the break discs and pads apart and talked me through what needed doing/safety aspects and even checked the vehicle over and spotted another safety issue with one of the tyres, they were fantastic and the service they provided is amazing, they had great advice and explained things in a way I understood, thank you! Will definitely be back if needed again!

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

We recently visited Just Tyres Worksop…

We recently visited Just Tyres Worksop due to needing a little help and advice with our car, The manager Brad was very polite and professional and couldn’t do enough for us. We highly recommend the business and Brad! We will definitely be back in the future. We wouldn’t go anywhere else.

Thanks again.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

very poor customer service

had vibration after fitting went to have them checked got told I had been told when they took my money they were buckled they were prepayed online so hadn't got a load of attitude of the "Manager" and told to leave. got my mechanic to check had to clean rims fit new valves and balance now ok. have informed everyone I meet not to use

April 28, 2025

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