JuveStore.com Reviews 3,593

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I wanted to gift my nephew some Juventus clothes, but the order never arrived. The courier was terrible (Poste Italiane) there was no direct tracking, no way to manage the delivery or make changes. A... See more

Rated 1 out of 5 stars

No answers from customer service. My order is over 1 month late from promised. Juvestore used to work but this is total crap. I can understand late deliveries but i cant understand that you dont an... See more

Rated 1 out of 5 stars

Order for three T-shirts and shorts placed and paid for on August 13, 2024 (WJUV33834) – birthday gift. And since then, nothing has happened. Declared delivery time – up to 8 days. Two weeks ha... See more

Rated 1 out of 5 stars

I ordered a jersey begin july, 2 weeks ago I recieved a mail from juventus store that the package has been delivered, it was not. UPS delivery is a complete nightmare. Supposed to be delivered today,... See more

Company details

  1. Media & Publishing

Information provided by various external sources

Lo store online ufficiale della Juventus


Contact info

1.3

Bad

TrustScore 1.5 out of 5

4K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

COMPLAINTS ABOUT AN ORDER

Great products as always. The shipping costs are too expensive for Greece.13€ especially now with the economical crisis.Also products too expensive.
I had a voucher in my account. I told them that i wanted to used it.They told me to tell them the product that i want and to give them my credit card details and before we complete the purchase they said that they would ask my permission to complete the order.Before i give my credit card details i wanted to make sure the total amoumt of money that i would pay with the voucher.And the next e mail i received it said that they had my credit card details and that they released my order.
1)what happened with my permission to forward the order?? 2)I never gave my credit card details 3)if i was going to change my mind and wanted another product?? 4)is there a tracking number?? 5)in which adress are going to send my package??

July 12, 2015
Unprompted review
Rated 5 out of 5 stars

Amazing Juventus Experience!!!!

One Word........... BEST!!!!!
Everything processed & arrived to me without any problems!! hope they restock in their 2015/2016 adidas apparel I want to do more shopping (**laughs) #ForzaJuve

July 11, 2015
Unprompted review
Rated 5 out of 5 stars

Thanks for reply my question

i ask a question for ordering Juve Jersey, customers services people reply mails are good and quick! That is good!!
But I hope ordering time could be more fast, I ordered at Juve store at 2/7/2015,and receive the shipping track number at 9/7/2015. It is unacceptable for waiting, I prefer 3days to get track number and more 3days to get my jersey! The customer services reply me have a slight delay with Adidas. I hope this is the problem of Adidas!
Anyway keep improving!

Forza Juve

20years fans
Lok

July 11, 2015
Unprompted review
Rated 5 out of 5 stars

10/10

excellent sevice in every sense: fast, reliable & top quality merchandise. Keep it up & Forza Juve :)

July 11, 2015
Unprompted review
Rated 5 out of 5 stars

AWESOME

I bought a juve shirt online from the official juve store and to my surprise it came in two days. I enjoyed the excellent customer service i received when i called the store and the answers they replied to me where straight forward.I am going to order for more items but that will be in september. FORZA JUVE

July 11, 2015
Unprompted review
Rated 2 out of 5 stars

Everything is good except the shipping company

The shipping company is very bad , i tried to update my address so many times but i couldn,t because of not answering my calls from there bad call center even when they answer they didn't help and at last i got to go to there office to pick the shipment

July 11, 2015
Unprompted review
Rated 3 out of 5 stars

Cheap jersey

I am shocked at how cheap this jersey is. All patches are cheap iron on, the Adidas and the Juventus. The only good ones are the Champions League I paid extra for. For how much I paid this is a joke!!!!
Plus all the items being sold out so quickly is rather sad. I'd buy more but now am afraid it will be cheap like the jersey.

July 10, 2015
Unprompted review
Rated 5 out of 5 stars

Quality

Really appreciated my jersey arriving so quickly. The size is perfect so if you're worried about the sizing don't

July 10, 2015
Unprompted review

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