Juwelo Reviews 482

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Jeweler
  2. Jewelry Appraiser
  3. Jewelry Designer

Information provided by various external sources

Bijouterie en ligne, Juwelo propose un choix incomparable de bijoux sertis de pierres précieuses et pierres fines véritables. Avec nous, vous avez la garantie d'acheter des bijoux de qualité, au meilleur prix, en direct du fabricant et de bénéficier d'un service clientèle à votre écoute.

Juwelo, votre expert en pierres précieuses et pierres fines de couleur

Written by the company

Nous vous garantissons un choix inégalé de pierres naturelles au meilleur prix
Parce ce que nos clients sont aussi précieux que nos pierres, nous nous engageons à vous offrir le meilleur de nous-même: une qualité irréprochable de bijoux, un vaste choix de pierres véritables, des prix abordables et un service clientèle à votre écoute.

Juwelo, c'est la garantie d'acheter de vraies pierres au meilleur prix!

Un certificat d'authenticité accompagne chaque bijou Juwelo

Un certificat d'authenticité accompagne chaque bijou Juwelo
Avec Juwelo, vous achetez vos bijoux en toute confiance! Nos pierres sont véritables, nos bijoux sont garantis deux ans, vos paiements sur notre site sont sécurisés, nos colis sont livrés contre signature, les retours de marchandises sont gratuits et les appels auprès de notre service clientèle sont au prix d'un appel local (non surtaxé). Un véritable service de luxe pour des bijoux à petits prix!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

482 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Juwelo exceeded expectations

Juwelo exceeded expectations. They sent my rings very fast and kept in close contact at all times. They gave me tracking information and responded swiftly and attentively to my individual enquiries. The rings arrived in beautiful, free packaging, with all sorts of paperwork, a beautiful free book about gemstones, cleaning cloth, certificates of authenticity and all paperwork and return stickers so that I could send the rings back, change their sizes or swap for different items free of charge and easily if I wished to. I only purchased two rings of very low price. Yet Juwelo treated me the same as if I had been the queen. The rings themselves were beautiful and of high quality. I cannot fault the service, the attention to detail, the product quality, the speed of delivery or the ease with which everything was done with no effort spared. Juwelo gets five stars from me. If you are considering buying from Juwelo I strongly advise going ahead with your purchase. Juwelo will not let you down. They are kind, generous, caring and trustworthy. Highly organised and with a seamless and easy process of purchase and returns. The rings looked exactly like they did on the website. The whole experience of buying from Juwelo has been enjoyable and carefree. It's so nice to see that an online shop still goes to such lengths to make their customers happy. I will definitely buy from Juwelo again. It was a lot of fun and very rewarding.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great after sales service

Some of the best customer service I have come across since moving to France. I rarely shop any more due to difficulties with returns. In this case, we ordered the wrong size ring. We were able to return it easily & rapidly, and then make an exchange for one that was the correct size. The service was free, courteous and rapid. Thank you for making my daughters Christmas memorable.

January 4, 2021
Unprompted review
Show reviews in all languages. (482 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look