jv16 PowerTools Reviews 

252
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I started using JV16 Power Tools on day one. That's way over 10 years ago. I found out about it through an excellent, no BS, email tech newsletter called "The Langalist Plus!" which said this about... See more

Rated 5 out of 5 stars

I am using a computer since the Tandy TRS 80 was launched ! Now with Windows 10 version 20H2 I have discovered jv16 PoerTools and, thanks to it, been able to clean thorougly the registry and suppress... See more

Rated 5 out of 5 stars

I was getting "RPC Server is too Busy to Complete this Operation Error" out of the blue after recently setting up a new Windows 11 PC. No setup repair, cmd prompt commands, or even driver rollback wor... See more

Rated 5 out of 5 stars

I've been using jv16 PowerTools for more than 10 years, having used also its predecessor, RegCleaner. I have a lifetime license for jv16 PowerTools and feel like this was a wise investment. The progra... See more

Company details

  1. Software Company
  2. Computer Software Store
  3. Software Vendor

Written by the company

Great Software Company is the developer of jv16 PowerTools, a Windows utility suite.


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4.6

Excellent

TrustScore 4.5 out of 5

252 reviews

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No recent history of asking for reviews

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4.6

All reviews

(252)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I love the product and the service.

My name is Richard Freeze & I'm doing something I have never done before, "Making a comment online about a product or service."

I am 80 years old and have more computer than I am capable of handling thanks to a wonderful grandson. I live in fear of the bad guys on the Internet, "Thieves & Crooks." You know the type.

I have been using three different computer "CLEANERS" to maintain my computer and keep it running smooth. Now however, this program does it all. That makes it very easy for me and I feel confident that my machine is in good shape.

I had reason to contact "Support Service" and I was shocked with the almost immediate and helpful response from them. "Thanks a lot!" Thank you for the product & the service. I have a lifetime license which means the service department will probably be taking care of me for a while. [Ha]

I will never do this again, rest assured.
Richard Freeze

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

jv16 PowerTools - Still the Best

I've used jv16 PowerTools for about 17 years, ever since I discovered it through Fred Langa. I haven't ever needed to use another programme for cleaning up my computer and making sure it's all running smoothly. I love how they've pared it down to basic tools because even though all the original tools were excellent, I found I didn't need to use them much as computers improved over the years. Still, I bought the lifetime license 3 times over the years, just for the cleaner, uninstaller and optimiser and have never needed to use another programme. That's how much I trust jv16 PowerTools. Also a winning angle for me is the customer service. They are personable, friendly and respond promptly to any queries with a friendly courtesy that is sadly lacking in today's society.

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

Great tool for keeping system performance peak

Been a Macecraft subscriber for a number of years and I love the access and information given me by this app.

Over the years it has focused and sped up and provides good data about what is working and superfluous in my system.

Backup can be automatic and choices you can exercise make it foolproof to use.

A great tool to keep your system tightend up.

August 24, 2020
Unprompted review
Rated 5 out of 5 stars

New user to JV16

New user to JV16. Couldn't pass up the lifetime support for $30. Got the first update, installed it but for some reason my lifetime license wouldn't take effect. So turned in a problem report and got a quick reply. Long story short, I didn't read the instructions as closely as I thought I did. You have to select one of the Newsletter settings. Once I did, I was all set. Lessoned learned. Loved the quick response. Love the tool.

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

I am a recent purchaser of JV16 Power…

I am a recent purchaser of JV16 Power Tools. I had heard about it through a computer e-newsletter so I decided to try it. I liked it so well that I decided to buy a 1-year license. After using it for a week or so, I then decided it worked so wonderful on my computer and my wife's that I would buy the Lifetime license. I e-mailed Support and immediately within one day had a response back telling me to buy the Lifetime license and they would refund the amount I paid for the 1-year license. After doing this I had trouble upgrading my 1 year to a Lifetime license. I e-mailed Support and also the Customer Support individual I originally heard back from about upgrading the license to a Lifetime. Well, in the meantime I found the information about the upgrade which was in my Spam folder and followed the instructions, and lo and behold it upgraded. I left out a step. Anyway, to make a long story short, I am getting my original 1-year license payment back and my software upgraded to Lifetime. This was all done in a matter of a couple of days. I can't state how wonderful, competent, kind, and professional the Customer Support Representative Stefan was helping me out. I am looking forward to using this software and the two additional tools they are adding. What a fantastic company this is!!

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

I have used this since it first came…

I have used this since it first came out and today's version is 10 times better than the first release and the first release was very good. Every time there has been a bug I reported, I have received a response within 24 hours and within a week or so they would release a bug release version. Great Company! Fantastic customer service!

August 4, 2020
Unprompted review
Rated 5 out of 5 stars

everyone needs good friends

My problem was a licensing issue. My current version of JV16 stopped updating eight or 9 years ago but, because the version did everything I needed the I didn't bother to follow up until this year. I gave JV16 my license info and was told the licence had expired. Which I could well believe except I had purchased a life update license. Despite their best efforts JV16 could not find that license. I gave up and gave jv16 a review. However JV16 had not given up. Using my review email name and email address JV determined that I did indeed have a life license but I had initially given JV16the wrong user name and an old email address. So now I have a current version of JV16 PowerTools and my life license. Thanks for going that extra distance. Much appreciated. Good friends are hard to find.

July 24, 2020
Unprompted review
Rated 5 out of 5 stars

I have been a satisfied user since 2014

I have been a user of the Macecraft product line since June, 2014 - lived through the extended delays for the upgrade to the new jv16 Power Tools - and stuck with it. Yes, I poked and prodded competitors but always returned to jv16. Across the years I have purchased 17 licenses to utilize or share with friends as gifts. The product is constantly improving and I, for a 76 year old technocrate, appreciate the simple but very powerful interface and Macecrafts's intense desire to to be the leader in a very competitive market. Give the product a test drive - you will appreciated its speed, benefits, and completeness.

July 24, 2020
Unprompted review
Rated 5 out of 5 stars

I am a lifetime subscriber

I am a lifetime subscriber. I have moved, changed systems and many reinstalls on my system and always they have made sure my software is up to date and active. Being an old guy sometimes these updates or fancy changes drive me crazy while I try to learn them. When ever I have gone to them for information or support the replies are always great. I would recommend these guys anytime and other companies could learn from them how to do customer service.

July 22, 2020
Unprompted review
Rated 5 out of 5 stars

Macecraft jv16 Works As Advertised

I've been using the Macecraft jv16 PowerTools for a number of years and I'm quite satisfied with its performance as well as the performance of the support staff. On occasion when I've needed support they were right on it and did their best to solve my problem expeditiosly. The latest release is top notch and gets the job done quickly and thoroughly. The tool is easy to use and the lifetime license is a good deal for anyone who purchases this software.

July 21, 2020
Unprompted review
Rated 5 out of 5 stars

jv16PT 5.5.0.697

I have installed jv16PT 5.5.0.697 on three computers running Windows7 and Windows 10, and I find no problems with it. The interface is also very "user friendly". On another PC, running Xp, I use the old faithful JvTP 4.2.0.2009: the user interface is rather cumbersome, but the program runs as expected.
Thanks!

July 21, 2020
Unprompted review
Rated 1 out of 5 stars

Absolute Rubbish

Adding to the review below - The LAtest update does not even Launch - It is impossible to run a log file and they do not refund life time licenses once the programme does not launch - Highly Highly illegal to sell a lifetime licence and iyt does not work

DO NOT BUY

Absolute Rubbish - Fails to run through anything locks up on Internet optimizer
It is really bad and customer service is so awful it is untrue - they ask you to make deep changes to your system that you as an average user have just forked out money for JV16 to do which of course it doesn't do - it freezes
They keep updating it and get it more wrong each time

July 8, 2020
Unprompted review
jv16 PowerTools logo

Reply from jv16 PowerTools

Hello Nick,

We are sorry to hear about your bad experience with the product at this time. We would love to fix the problem you are reporting in the product. That is exactly why our support agent asked for your Debug Logs, so that we can investigate what went wrong. This data contains possible crash reports of the product, usage logs, and other data which is very valuable for us to try to find out what could cause a problem.

Regarding a refund, your latest payment was back in 2016 and while we are usually very flexible with our 30 day refund policy and can refund older purchases also if that seems appropriate, I'm afraid this order is so old we can no longer offer you a refund. But I would like to say that we are willing to both fix the problem you experienced in the bug (especially if you could help us to do so by sending the Debug Logs), and also by improving the product if you have any specific requests on how we could make you happy with the product again.

Thank you!

Rated 5 out of 5 stars

Facing problems when updating…

Facing problems when updating Jv16PowerTools, I mailed my request to Macecraft - mentionning my lifetime license. A quick answer helped me to sort out my difficulties. With my gratitude.
Yours sincerely,
Andre Berthet

June 29, 2020
Unprompted review
Rated 5 out of 5 stars

Super Tools for Computer Health.

I have used jv16 Power Tools for several years and find that when one of my computers seems to lag, running jv16 is just the ticket. The newest edition simplifies the process and is faster. I have and will recommend the tools to family and friends.

June 26, 2020
Unprompted review

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