Great experience from start to finish! My order arrived quickly and everything was well packaged. Very happy with my purchase and I’ll definitely order again!
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See what reviewers are saying
I had a great experience from K Beauty, I ordered Wednesday and it arrived today all products inside and a free face mask and a lovely hand written note thanking me for buying from them which I though... See more
Great company, bought on saturday morning - dispatched the same day, recieved 3 working days later, really impressed at the speed! Also, very well packaged, little glass bottles in bubble wrap so they... See more
If 0 star review was an option, they would have received that. Do not order from this company. I ordered a large bundle of medicube skincare products for my partners 30th birthday that never arrived.... See more
Company details
Information provided by various external sources
Shop Korean beauty product at K-Beauty UK Leading brands with many cruelty free options to add to the ten step routine Enjoy LUXURY SAMPLES + FREE SHIPPING
Contact info
Old Street 130, EC1V 9BD, London, United Kingdom
- k-beauty.co.uk
3.5
Average
124 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Unhappy
I ordered two items and only received one item . When I emailed I was in formed that my one item had been accidentally put in someone else delivery. I could no longer have the product as it was sold out and would get a refund but waited 2 weeks now and still no refund even though I have emailed about 7 plus times .
December 28, 2023
I did not receive the package
December 28, 2023
Reply from K-Beauty UK
Hi Amy, Thanks for your review.
I’m sorry to hear about your issues with your order, I understand how frustrating it is when parcels get lost in the post, and I hope your refund arrives without any issue.
If you have any other comments or questions, you can reach out to me at hello@k-beauty.co.uk Kind Regards, Fintan
Efficient and Professional
Everything was very efficient. I found a product that I always use at a cheaper price than anywhere else, delivery was as quick as I would have hoped, packaging was very professional and I am happy with my purchase. Would definitely use again and recommend
December 30, 2023
Great experience!
December 28, 2023
Efficient service
December 27, 2023
Missing items and expired goods
Ordered 4 products and only recieved 4 with an expired facemask. Messaged several times and still no response.
December 7, 2023
Unprompted review
Reply from K-Beauty UK
Hi there, I am sorry to hear you had a bad experience with our customer service team, I tried searching through our customer service emails and cannot find any contact with you - could you please reach out to me at hello@k-beauty.co.uk so I can get this issue sorted out for you ASAP Kind Regards, Martina
fast delivery
The most fatest delivery service and really good prices. I love how they give small gifts with purchase
November 24, 2023
Quick delivery and quality products
Quick delivery and quality products, will use again.
November 29, 2023
Not received my items
Not received my items, tracking number doesn’t work, sent numerous emails that promise a reply within 2 days but not had any replies. STAY AWAY FROM THIS SCAM COMPANY!!!!!!!!!!!!!!
They replied saying they can’t find any emails from me but I sent numerous so again just BS
December 5, 2023
Unprompted review
Reply from K-Beauty UK
Hi there, I am sorry to hear you had a bad experience with our customer service team, I tried searching through our customer service emails and cannot find any contact with you - could you please reach out to me at hello@k-beauty.co.uk so I can get this issue sorted out for you.
Kind Regards, Martina
Received expired skin care products
First time purchasing from this seller via website.
I received my order today and some of the skin care products are beyond their expiry dates. So frankly, very disappointed. :(
Bought 2 Tony Moly sheet facemasks - these don't have an expiry date marked on them
Tony Moly- Easy Touch eyebrow pencil (already expired)
Banila co - clean it cleanser (not expired)
They sent another sheet face mask which was complimentary but that unfortunately is also beyond its expiry date.
I will steer away from this seller website from here on.
November 20, 2023
Unprompted review
Delivery time and packing
I love that I got my order right on time and well packaged with a little gift with it. I love the gift sent but unfortunately you do not have it in your website to order.
October 27, 2023
NOT A SCAM COMPANY!!
NOT A SCAM COMPANY!!! Excellent products does what it states. My skin is looking lovely even my family and friends have passed comment. Great prices. Good Packaged well. Excellent service delivered promptly. Highly recommend company.
October 22, 2023
Unprompted review
Would definitely recommend buying your…
Would definitely recommend buying your skincare from this company. They have always dispatched so quickly and great communication and always included a lovely freebie! Great small business to support!!
October 2, 2023
Items missing
One of my items was missing. I tried to get in touch with the company and never got any response. Had to go through my bank to get a refund. Never again
September 28, 2023
Great shop with reasonable prices
As usual great selection of products, reasonable prices and quick delivery. Thank you for extra samples! Love them.
October 3, 2023
Terrible company
Terrible company, says delivered but the only thing that was delivered was pictures, not the actual products. Very disappointing.
September 22, 2023
Unprompted review
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