I found K21 at a time when my career had reached plateau phase in September 2025. From day one it was clear K21 was the bridge to my career destiny. I signed up for AI/ML Engineer program und... See more
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What people talk about most
Based on these reviews
Mr Sahid, is a game-changer! Gave me crystal-clear direction and actionable steps tailored to my goals in a single session. I am now so much confident and having clarity in what I am going to do nex... See more
Company replied
Happy to share that I’ve cleared the DP‑100: Azure Data Scientist Associate exam. This is another big step in my AI journey, and I want to thank K21 Academy for helping me get here. K21 has been a... See more
Company replied
I’m really grateful to Sahid for the support and guidance he gave me during a time when I felt stuck in my career. He took the time to listen, understand what I was going through, and share honest... See more
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Company details
Written by the company
Founded by Mr. Atul Kumar, a renowned Multi-Cloud and DevOps expert and published author, K21Academy is a premier online training platform dedicated to advancing careers in Cloud Computing, DevOps, Data Engineering, and AI/ML technologies. We proudly partner with industry giants such as Oracle and Microsoft to deliver cutting-edge, industry-relevant training that prepares you for success in today’s rapidly evolving tech landscape. Our extensive course catalog covers AWS, Azure, Oracle Cloud, Google Cloud, DevOps, Kubernetes, Data Engineering, and AI/ML on both AWS and Azure platforms. Each course is meticulously designed by seasoned professionals, emphasizing hands-on skills and in-depth knowledge aligned with the latest industry standards. With over 45,000 successful learners achieving certifications and job placements, and a vibrant community of 160,000+ followers across social media, K21Academy is recognized as a trusted partner for career growth in emerging technologies. Our expert team includes certified Cloud Engineers (AWS, Azure, Google, Oracle), DevOps and Kubernetes specialists, Data Architects, AI/ML practitioners, and Database Architects—all dedicated to providing an exceptional learning experience and helping you achieve your professional goals.
Contact info
United Kingdom
- +1 605 301 5811
- contact@k21academy.com
- k21academy.com
4.5
Excellent
229 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Game Changer in AI/ML world
Big thanks to K21 Academy for powering my AI/ML journey!
The sessions made even complex ML and Generative AI topics easy to grasp through hands-on labs and real-world use cases.
Special shout-outs to Sahid for his deep knowledge and professionalism in guiding students, and Alman from the support team for his prompt and friendly help!
The real highlight? When I asked Atul (Founder)about practical GenAI and Agentic AI use cases for Product Owners, he didn’t just answer—
👉 He launched two new, architecture-focused courses!
That kind of learner-first dedication is truly inspiring.
Highly recommend K21 Academy to anyone serious about mastering AI, ML, and Cloud from both technical and leadership perspectives.
January 21, 2026
Unprompted review
Reply from K21Academy
Thank you for taking the time to share your feedback. We’re glad to hear that you’re having a positive learning experience and finding the content helpful. It’s encouraging to know that our efforts are supporting you in staying up to date with the latest technologies in a practical and effective way.
– Team K21 Academy
I did joined AI/ML full track with K21…
I did joined AI/ML full track with K21 Academy, As I’m trying to switch my domain from Automotive to IT. I’m currently attending all beginners session related to my course.The mentors, trainers are really explaining well from the basics . It’s bit tough for me to catch up the speed, but all we have to do is to put some effort from our end. Sahid has guided me with the complete course circulum for better understanding on what I’m going to learn.I hope K21 academy will help me in uplifting my skills, Certification and land at a better job position.
January 17, 2026
Unprompted review
Reply from K21Academy
Thank you for the great feedback! We're glad to hear you're enjoying the learning experience and finding value in the membership renewals. It’s wonderful to know we’re helping you stay up to date with the latest in tech while making it accessible.
- Team K21 Academy
Big thanks to K21 Academy for fueling…
Big thanks to K21 Academy for fueling my AI/ML journey!
The instructors made even the most complex ML and Generative AI topics crystal clear with hands-on labs and real-world use cases.
But the real highlight? When I asked Atul (Founder) about practical GenAI and Agentic AI use cases for Product Owners, he didn’t just answer—
👉 He launched two new architecture-focused courses!
That level of learner-first commitment is rare and inspiring.
Also, shout-out to their support team—always prompt and helpful.
Highly recommend K21 Academy to anyone serious about mastering AI, ML, and Cloud from both technical and leadership perspectives.
December 27, 2025
Unprompted review
Reply from K21Academy
Thank you for the great feedback! We're glad to hear you're enjoying the learning experience and finding value in the membership renewals. It’s wonderful to know we’re helping you stay up to date with the latest in tech while making it accessible.
- Team K21 Academy
I began my AI transformation journey…
I began my AI transformation journey with a mix of caution and nervousness. Starting with small steps through K21, I quickly gained confidence and soon felt like an emerging expert in the AI space. I look forward to completing this journey and becoming a true champion with K21.
December 22, 2025
Unprompted review
Reply from K21Academy
Thank you for the great feedback! We're glad to hear you're enjoying the learning experience and finding value in the membership renewals. It’s wonderful to know we’re helping you stay up to date with the latest in tech while making it accessible.
- Team K21 Academy
Deceptive, Fake “Live” Webinar & Manipulative Sales Tac
Do NOT trust a single word K21Academy says.
I signed up for their so-called “FREE LIVE Masterclass” after seeing nonstop ads on Instagram, Facebook, and other social media platforms. They explicitly advertise it as a live session with interaction and Q&A.
That is a complete lie.
The moment I joined, it was obvious that the entire session was a pre-recorded video playing on a loop. There was nothing live about it.
What makes this worse:
• The “live chat” is clearly fake or bot-driven
• Messages look scripted and timed
• When you try to ask a real question, you’re either ignored or get a generic, automated response
• No actual trainer responds in real time
This is not just misleading — it’s insulting to people’s intelligence.
If a company is willing to lie so blatantly about something as basic as whether a session is live, it seriously makes you question:
• The honesty of their course content
• The credibility of their success stories
• The truth behind their so-called job guarantees
By the end, it becomes obvious what this really is:
A 90-minute sales pitch disguised as a “masterclass”, filled with fake urgency, countdown timers, and pressure tactics to make you spend thousands of pounds/dollars.
Atul Kumar and his team may be marketing geniuses, but they are not behaving like educators. Education starts with trust — and this experience destroys it in the first interaction itself.
There is absolutely nothing wrong with pre-recorded content. The problem is lying about it.
Final advice to anyone considering K21Academy:
Go in knowing this is not live, not transparent, and heavily sales-driven. Better yet, stay far away and look for platforms that respect your time and intelligence.
Very disappointing and dishonest first impression.
December 5, 2025
Unprompted review
Reply from K21Academy
Hello,
Thank you for sharing your feedback. We have carefully reviewed our internal records but were unable to locate any enrollment, payment, or participation details matching your name or the context described in your review.
Additionally, the language and framing of the feedback do not align with typical learner experiences we receive and, unfortunately, resemble patterns commonly seen in competitor-driven or non-customer commentary rather than genuine user feedback.
We strongly encourage transparency and welcome authentic reviews from verified learners. If you have genuinely enrolled with K21Academy, we request you to contact us directly with your registered email ID or order details so we can investigate and address your concerns appropriately.
Until then, we remain committed to supporting our real learners and maintaining the integrity of our platform.
Regards,
K21Academy
This is fantastic academy which I ever…
This is fantastic academy which I ever seen, you get help and responses so quick. I highly recommend this to all.
Mr. Alman helped me to get in the registration. Whole team is amazing.
You are star ⭐️ Alman.
Thank you.
December 15, 2025
Unprompted review
Reply from K21Academy
Thank you for the great feedback! We're glad to hear you're enjoying the learning experience and finding value in the membership renewals. It’s wonderful to know we’re helping you stay up to date with the latest in tech while making it accessible.
- Team K21 Academy
Great and Helpful
Sahid is very helpful and patient and of great help
December 11, 2025
Unprompted review
Reply from K21Academy
Thank you for the great feedback! We're glad to hear you're enjoying the learning experience and finding value in the membership renewals. It’s wonderful to know we’re helping you stay up to date with the latest in tech while making it accessible. 🚀
- Team K21 Academy
Excellent Support provided by K21…
Excellent Support provided by K21 Academy.
K21 is a leader when it comes to IT training and support when seeking a job.
December 11, 2025
Unprompted review
Reply from K21Academy
Thank you for the great feedback! We're glad to hear you're enjoying the learning experience and finding value in the membership renewals. It’s wonderful to know we’re helping you stay up to date with the latest in tech while making it accessible. 🚀
- Team K21 Academy
Reply from K21Academy
Thank you for the great feedback! We're glad to hear you're enjoying the learning experience and finding value in the membership renewals. It’s wonderful to know we’re helping you stay up to date with the latest in tech while making it accessible. 🚀
- Team K21 Academy
I worked as their sales associate so if…
I worked as their sales associate so if you are a customer who's reading this and on the verge of wasting your money, STOP AND READ THIS....
I worked as a Sales Associate with this company. My role was to speak with innocent learners who were looking for career growth, first understand their pain points, and then manipulate those pain points to convince them to pay a hefty amount—around $4,800—for a poor-quality online training program taught by underqualified professionals. The company claims that they will place you in a $200k job role in Cloud/AI-ML within 3–4 months and that your money will be refunded if you don’t get results. But in reality, there is no refund at all. It is a clear instruction from the CEO, Atul Kumar, that no refunds should be given—not even the $200 booking amount. The company operates on a WFH model, and the CEO dictates everything from London. They hire capable sales professionals and then ruin their careers. Employees are removed without notice by simply disabling their Google accounts and removing them from WhatsApp groups. They exploit their employees and put extreme pressure on them to generate revenue at any cost. I had a power cut issue in my area, and although I informed the company via email, it was delayed by one hour due to the outage. For this, the so-called CEO fired me immediately. This alone is enough to understand what kind of company this is. The CEO believes he can do anything because he is making huge money sitting in the UK, while his hardworking inside sales associates stay awake all night to generate revenue for him. If any sales associate from K21 Academy who worked with me is reading this—please resign and find a better company. Do not waste your valuable time here. Atul does not care about your career or the effort you are putting in. I feel sorry for myself and for all the learners I onboarded during my 7 months of tenure at this company. I generated an overall revenue of $93,000 in just 6 months. My advice to every learner reading this: DO NOT FALL FOR THIS SCAM COMPANY. YOU WILL WASTE YOUR HARD-EARNED MONEY.
they have not paid my pending incentives and 1 month of salary which they are legally bound to pay since they terminated me.
CEO ATUL KUMAR ( +44-7352344266) HAS BLOCKED MY NUMBER AFTER THREATENING ME ON CALL THAT HE WILL COME AND BEAT ME IN GURUGRAM. I HAVE ALL THE PROOFS WITH ME.
I FEEL INTIMIDATED WITH THE WAY OF HIS COMMUNICATION ON THE LAST CALL. THIS GUY THINKS HE CAN DO ANYTHING BECAUSE HE HAS MONEY !! THE MONEY HE GATHERED BY SCAMMING AT LEAST 4000-5000 LEARNERS !!
December 6, 2025
Unprompted review
Reply from K21Academy
Please find the Google document attached, which includes proper screenshots showing the complete scenario, as well as the complete support we have provided throughout.
https://docs.google.com/document/d/1ndhPUxp9FCILk15iCcNXInhYfzkj5xkG74xJMqP-GfM/edit?tab=t.0
Dear Salil,
We are aware of the allegations you have recently made regarding your experience working with our organisation.
As employees, we believe in maintaining transparency, professionalism, and fairness, and therefore, we would like to present the facts from the company’s perspective.
First things first, K21Academy is committed to providing results to all its learners, and the fact that we are currently serving more than 45,000+ trainees and maintaining a 4.8-star rating shows the quality and the results we deliver.
All our Success Stories can be accessed here: https://k21academy.com/success-stories/
Having said that, the Refund policy you mention is conditional and requires the customers to work to get results, and the customer is mandated to read the policy properly before enrolling on any of our programs. (You also attended sales training covering the same and were asked to communicate this in writing over email. Check the sample mail below.
As for clients who pay the booking amount, they pay the booking amount to reserve a seat in the program, and they are clearly told that it is a non-refundable booking fee for blocking the seat for them and the same is communicated to them via email before charging the booking fee
As for you, from the day you joined, the company extended full flexibility and support expected in a work-from-home environment. However, throughout your tenure, there were consistent concerns raised by multiple managers regarding your work ethic, communication practices, and adherence to basic operational processes.
Despite repeated reminders and guidance, the following issues continued to occur:
Frequent non-attendance or delayed attendance in important team meetings.
Repeated failure to submit mandatory End-of-Day (EOD) and End-of-Week (EOW) reports.
Lack of clarity about your start time, break time, and log-out time, even after multiple reminders.
Unresponsiveness during working hours requires your managers to reach out repeatedly to confirm your availability.
As an organisation, we made several efforts to support your performance and well-being:
Your reporting structure was changed multiple times to give you a more comfortable and supportive supervisory environment.
We approved all your medical leaves and provided flexibility whenever you requested it.
You were supposed to join from 1st December, but you joined from 2nd, and we understand delays happen, and we welcomed you back to the organisation.
We unfortunately had to make the decision to let you go when we saw that just after 2 days, you again faced an electricity issue, which you failed to inform till your start time and disclosed it only after we reached out to you after waiting for you for almost an hour.
Our decisions have never been based on any personal bias.
We maintain a strict policy of equal respect, equal opportunity, and equal treatment for all employees.
Every individual working here is expected to fulfil standard professional responsibilities, including maintaining communication, completing mandatory reports, and giving eight hours of accountable work requirements that apply uniformly across the organisation.
On your last working day as well, you remained unresponsive and did not inform your manager about your unavailability.
This was not an isolated incident; it was part of a long pattern of similar behaviour.
This decision was not a reaction to a single day’s event but the outcome of several months of documented concerns and discussions.
We remain committed to integrity, fairness, and the well-being of every employee who is part of our organisation.
SCAM ALERT
SCAM ALERT: AVOID THIS "ACADEMY"
Do not pay them—they are highly selective about who they target for charges. My experience was a series of problems: classes were constantly being changed, and when I encountered an issue, a 'scammer' named Atul advised me to speak to the offline. No guts to handle situation in the class.Every time they simply plugged to some on going class which was irrelevant to me
After the escalation they initially agreed to a repayment after six months, but I received nothing, and there was zero follow-up for subsequent classes. They cleverly handling refund policy to my banker's attempts to help. They offered me three installment payments, yet I was never placed in a class until the total money was collected. Their clear intention is to take your money, not to teach you.
Be very careful. Look for free, quality courses online instead. Beware of the +44 international numbers; they seem focused on targeting US funds. I am not letting this go.
My follow up response on your reply - 5 Dec 2025
The contrast between your pre-payment communication and your post-issue support is unacceptable.
When you were collecting funds/enrollment , your team contacted me every single day. Now that I have reported a significant failure—specifically, your failure to conduct basic training—all communication has stopped, and my direct requests for a refund are completely ignored.
I have an open service ticket and all supporting evidence, including a relevant WhatsApp audio recording from Atul. I have seen reviews indicating a history of refusing refunds, but I have fulfilled my part of the agreement and have not moved out as alleged. What is preventing you from processing the refund for the service you failed to deliver?
I am prepared to upload all documentation if the platform allows it. I expect an immediate response regarding my refund.
I am concerned that you are actively hiding or downplaying similar negative reviews through the use of questionable or potentially paid positive feedback. This lack of transparency is unacceptable, and I require the immediate return of my funds due to service failure.
May 9, 2025
Unprompted review
Reply from K21Academy
Hey Rajamanickam,
It’s truly disheartening for us when someone feels the need to call our organization a scam.
We take such comments seriously, especially because K21 Academy has been serving learners for over a decade and continues to grow every month. We began with certification programs and expanded into job-oriented training based on market demand, always ensuring proper curriculum, trainers, and certification paths.
Our CEO personally reviewed your comment and responded with a recorded video to address your concerns transparently. Please take a moment to watch it — it’s meant to help learners understand how our programs work before forming conclusions.
Here is the link :https://www.loom.com/share/e682613c80024105abf2e0813be358b6
Regarding your specific case:
You joined in April with a goal and completed all your payments with full consent. However, when it came to results, it’s important to remember that success requires consistent effort.
You also opened a dispute with the bank claiming fraud. After reviewing our delivery records, policies, communication history, and the terms you agreed to, the bank closed the case in our favor. This confirms that all commitments from our side were honored properly. Many of your batchmates—over 100 saw results because they put in the required work. If one student faces challenges, it doesn’t automatically mean there’s an issue with the trainer or the curriculum. We had trainers, mentors, and full support available — but at the end of the day, it depends on the individual whether they choose to utilize the help or not.
We are currently serving more than 45,000+ trainees and maintaining a 4.8-star rating, which itself shows the quality and the results we deliver.
Please Check our Success Stories- https://k21academy.com/success-stories/
If you still need help or clarity, we are here to assist. Our intention has always been to support you, not to disappoint you.
Best,
Team K21Academy
Reply from K21Academy
Hey Naga,
We tried searching for your details in our system but couldn’t locate your profile. If you are an enrolled trainee, please share your registered email so we can assist you personally.
Regarding the program pricing — our courses are indeed premium, and the reason is simple: we provide far more value, support, and real outcomes than standard low-cost platforms.
Just like every four-wheeler can be called a car, but a Rolls-Royce stands apart — not because it looks different, but because of the quality, experience, and commitment behind it.
That is exactly what reflects in our training as well.
We’re trusted by 45,000+ trainees globally because we consistently deliver:
Expert-led, real-time mentorship
Hands-on labs and project support
A structured step-by-step learning path
Dedicated success coaches
Interview preparation & job assistance
Reliable, human support whenever needed
Please Check our Success Stories- https://k21academy.com/success-stories/
These are the reasons we have countless genuine success stories and continue to grow every day.
If you need help or have any concerns, we’re here for you — just let us know.
— Team K21Academy
Dear K21 Academy Team,
Dear K21 Academy Team,
I wanted to take a moment to express my sincere gratitude for the outstanding support I’ve received from the K21 Academy community since 2022 starting from my Cloud DevOps Engineer journey and now transitioning into Data Engineering, which has been the most exciting and rewarding phase so far.
Recently, while preparing for my Azure Data Fundamentals Exam, I reached out for help and I’m deeply thankful to Richa and Shubhangi (please excuse the earlier misspelling of your name in my first post!) for going above and beyond to share their support, configuration steps, and encouragement, which truly boosted my confidence.
And of course, a big thanks goes to Aman -the GOAT -for always bringing clarity, energy, and motivation to every session.
The passion, expertise, and consistency your team brings to every session are truly inspiring. I’m genuinely proud to be part of the K21 Academy community and thankful for how much I’ve grown through your guidance and mentorship.
Warm regards,
Bill Eson
October 28, 2025
Unprompted review
Reply from K21Academy
Thank you for the great feedback! We're glad to hear you're enjoying the learning experience and finding value in the membership renewals. It’s wonderful to know we’re helping you stay up to date with the latest in tech while making it accessible. 🚀
- Team K21 Academy
Today i was informed there was class in…
Today i was informed there was class in azure data, i am looking foward for the class
October 25, 2025
Unprompted review
Reply from K21Academy
Thank you for the great feedback! We're glad to hear you're enjoying the learning experience and finding value in the membership renewals. It’s wonderful to know we’re helping you stay up to date with the latest in tech while making it accessible. 🚀
- Team K21 Academy
Poor and rude customer service
Poor and rude customer service. Money back guarantee is a big lie, job support big lie, 24/7 customer support big lie, they don't even if you're understanding the course or not , just running off , reading through to finishoff , the course provided will get you only job in India. Waste of time and money.
May 14, 2024
Reply from K21Academy
Dear Trustpilot Team.Mary Bae
We previously flagged this case, and we would like to reiterate that we are unable to locate any trainee or customer by the name mentioned in the review. This indicates that the review may be inaccurate and could negatively impact our company’s reputation.
We kindly request that you provide us with the registered email address or any other identifying details associated with this review, so we can verify the authenticity of the reviewer.
If this investigation is being closed, please confirm the reason and provide clarification on how it was determined.
If you are our registered trainee do reach us out to our support channel which is for our registered members only.
Sincerely,
K21Academy
I just wanted to say a big thank you to…
I just wanted to say a big thank you to K21Academy. I signed up last year with the intention of completing my training within that time frame. But due to the birth of my new born, I was unable to set time aside to peruse my studies. After speaking to management and their Customer service team I was given an extension tomorrow my training. Apart from being grateful for the extension, K21Academy is a well recognised platform for all aspects/fields of IT training. I highly recommend them.
September 30, 2025
Unprompted review
Reply from K21Academy
Thank you for the great feedback! We're glad to hear you're enjoying the learning experience and finding value in the membership renewals. It’s wonderful to know we’re helping you stay up to date with the latest in tech while making it accessible. 🚀
- Team K21 Academy
Best Trainer
Ameya Vaidya is an extraordinary trainer with K21 academy. He teaches us from the scratch even we are new to the cloud journey.
August 30, 2025
Unprompted review
Reply from K21Academy
Thank you for the great feedback! We're glad to hear you're enjoying the learning experience and finding value in the membership renewals. It’s wonderful to know we’re helping you stay up to date with the latest in tech while making it accessible. 🚀
- Team K21 Academy
Hi I am taking AWS AI/ML course
Hi I am taking AWS AI/ML course with K21academy. The live sessions are really good. The trainer makes sure to answer all our doubts. Concepts are repeated if not understood and there is alot of material to study and practice which is the best part. Recorded sessions are available immediately with relevant labs to do. Im enjoying learning the course. I am yet to take the job assistance which u believe will also be great.
July 28, 2025
Unprompted review
Reply from K21Academy
Thank you for the great feedback! We're glad to hear you're enjoying the learning experience and finding value in the membership renewals. It’s wonderful to know we’re helping you stay up to date with the latest in tech while making it accessible. 🚀
- Team K21 Academy
Great course contents with real time…
Great course contents with real time scenarios and guides, helped me to scale up in my career. Real value for Money and time invested. Looking forward for a steap learning curve with K21 . Kudos to the entire team
September 2, 2025
Unprompted review
Reply from K21Academy
Thank you for the great feedback! We're glad to hear you're enjoying the learning experience and finding value in the membership renewals. It’s wonderful to know we’re helping you stay up to date with the latest in tech while making it accessible. 🚀
- Team K21 Academy
Trapped by False Promises
I only wish I had seen the reviews before applying. It would have saved me from this experience.
Terrible experience with this company. They mislead people, exploit their dreams, and create false hopes. Please avoid at all costs!
I plan to share my experience more widely soon with facts so others are aware and can avoid falling into the same trap.
August 20, 2025
Unprompted review
Reply from K21Academy
Hi Sonal,
I wanted to share a quick summary of your case so far. Your husband kindly enrolled you in this course, but after attending the very first class, you haven’t been able to continue. Whenever we tried to connect, we were only able to speak with your husband and not directly with you, which limited our ability to understand your concerns and support you better.
Please note, we genuinely made every possible effort from our side — our technical team also tried to connect with you, we followed up multiple times, and we offered different options to make things easier. Unfortunately, we didn’t hear back from you consistently, which made it difficult for us to help.
We completely understand that personal or professional priorities can sometimes come in between, but progress also requires consistent effort from your side. Without your active participation, it becomes very challenging for us to guide you effectively.
Regarding your concern about trust in K21Academy — I’d encourage you to check the success stories of our 44,000+ active learners across the globe. These genuine results reflect how people are achieving their goals with us because they stayed consistent in their learning journey.
Please Check our Success Stories- https://k21academy.com/success-stories/
That said, we are still here for you. Please feel free to connect with our support team whenever you are ready — we’ll be more than happy to guide you and help you restart your journey with us.
Best regards,
Team K21Academy
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