I am increasing my rating as Shift responded to my review immediately and refunded the subscription amount. The customer service was impeccable. The adverts are misleading and suggest the app conta... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After receiving this service, I canceled it the same day. It is more focused on helping you figure out which job you want, rather than getting you to that job. The "instructor" I was chatting with ne... See more
Company replied
I only had one session with Ally, but she was great and is so supportive throughout what is a really challenging process in applying and interviewing for jobs. I give her 5 stars as a coach, but I did... See more
Company replied
I had a small issue with scheduling, and the team responded super quickly. They were friendly, helpful, and resolved it immediately. Very impressed with the support.
Company replied
Company details
Written by the company
Get professional support & land your dream job effortlessly with Shift! We’re here to make your job search journey easier and more effective. With our powerful tools and expert guidance, you'll stand out, land interviews, and reach the career you’ve always wanted.
Contact info
United States
- contact@shift.careers
- shift.careers
3.1
Average
97 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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No one cares to support me even after…
No one cares to support me even after multiple follow up on their BOT. Always a standard user replies that they have taken over the chat but no real time assistance. While taking the subscription, it was informed that they have 24/7 support which is false and no one available.
July 27, 2026
Unprompted review
good coaches but no results
I genuinely recommend Olivia. She is highly professional while also being warm and approachable—something I found especially valuable, considering that those of us on the receiving end are people going through a pivotal moment in our professional lives.
What I'm still not clear about, however, is the unique value of Shift's job search strategy. I rewrote my CV and optimized my LinkedIn profile, but just as before, I haven't received a single interview invitation for roles that are a 100% match for my background and experience.
To be honest, I'm feeling somewhat confused and disappointed.
August 5, 2026
Reply from Shift
Thank you, Nafis! We're glad our team understood your needs and brought the right expertise to help. We appreciate you taking the time to share this.
This website is such a scam
This website is such a scam. If you cancel your subscription they are not gonna refund you. Firstly they will show you some subscription options and then after the payment they will ask you to add other things and at that time they don’t show any amount. But when you click on add to cart they will deduct huge amount from your account. Same thing happened with me and when I’m asking for my refund they are saying these are against our refund policy. Such a scam website I am never gonna recommend shift careers to anyone. People are coming here to get hired not to pay you these much amount. Guy’s please don’t you this website they are doing scam with us. I lost my 10000/- INR. I believe others don’t want to do this.
July 30, 2026
Unprompted review
Reply from Shift
Dear Khyati, we're sorry for the frustration around the charges, and we understand how upsetting unexpected costs can be. Your feedback about the checkout flow and add-on pricing is important, and we want to look into your specific charges and refund request properly. Please email us at contact@shift.careers with your account details and we'll review everything and work toward a fair resolution.
Above and Beyond the Call of Duty
I approached Shift with curiousity but with much needed work on my documents because I felt I had the wrong approach. Not reading much into this intention, I received a bundle of support, advice, guidance that continues to this point from Mheanry, Faye and Adrian. They have checked in, kept in contact, extended themselves Above and Beyond the Call of Duty for which I remain very grateful. I look forward with much expectation from Valerie.
July 28, 2026
Unprompted review
Reply from Shift
Dear Mohammed, thank you for such a thoughtful review! We're moved to hear that Mheanry, Faye, and Adrian have gone above and beyond for you - that continued care is exactly what Shift is about. We can't wait to support your next steps. Wishing you every success!
1⭐ Worst experience
1⭐ Worst experience. I was charged ₹7,281.86 during signup and cancelled everything within 30 minutes after noticing the multiple charges. Despite not using the subscriptions, every refund request was denied. The purchase flow was misleading, and the ₹1,909 Interview Guide was never made clear to me during checkout. Support kept repeating their policy instead of resolving the issue. Please read every charge carefully before making any payment
July 22, 2026
Unprompted review
Reply from Shift
Hi Vishnupriya S, we're sorry for the frustration around the charges, and we understand how concerning unexpected billing can be. This isn't the experience we want anyone to have, and we'd like to review your account and the specific charges you've mentioned directly. Please email us at contact@shift.careers with your details and we'll investigate and work toward a fair resolution.
Fraud portal..i paid for the service…
Fraud portal..i paid for the service and they just a document.completely fraud
July 16, 2026
Unprompted review
Reply from Shift
Hi Avinash, we're sorry to hear you're unhappy, and we take claims like this seriously. Shift is a legitimate coaching service, and we'd welcome the chance to review your account and resolve any concerns directly. Please email us at contact@shift.careers and we'll look into it right away.
Great interaction with my coach and…
Great interaction with my coach and super helpful tools to improve my resume, cover letter and LinkedIn profile
July 13, 2026
Reply from Shift
Thank you, Eunice! We're happy the coaching and our resume, cover letter, and LinkedIn tools are working well for you. Wishing you great success in your search!
Reply from Shift
Thank you, Gukhwa! We're so glad the detailed resume feedback made a difference for you. Best of luck with your applications!
Reply from Shift
Hi Monika, we're truly sorry your experience fell short - this isn't the standard we hold ourselves to. Please reach out to us at contact@shift.careers and we'll look into it right away.
This is misleading and i paid for…
This is misleading and i paid for nothing. I have expected an AI auto apply agent instead i got a day by day plan which i need to follow in my job search. I am not at all happy with this.
July 17, 2026
Unprompted review
Reply from Shift
Hi Ancysha, thank you for the honest feedback, and we're sorry for the mismatch in expectations. Shift is built around personalized coaching and a structured plan rather than an auto-apply agent, and we understand that wasn't what you were looking for. We'd like to make this right - please email us at contact@shift.careers so we can help.
Service and Subscription
July 10, 2026
Reply from Shift
Thank you, Viswas! We appreciate you taking the time to leave a rating and for being part of Shift.
Team helped recreate my resume so I can…
Team helped recreate my resume so I can apply to jobs other than teaching. We both agreed I need help with technology. Great to work with and great turnaround on answers to questions.
July 10, 2026
Reply from Shift
Ann-marie, thank you for sharing this! We loved helping you reframe your resume for a career beyond teaching, those transferable skills go further than most people realize. Wishing you every success in your applications!
Website is Decent but Coaching is Fantastic
I found the website only moderately useful as I already had a pretty robust CV and I personally didn't learn much from the exercises. (Others' experiences may vary.) So only 3 stars for the website. However, the job coaching session was excellent. Thanks to the advice and materials she provided, I've really upped my game and LinkedIn profile. I look forward to my second session at the end of the month.
July 10, 2026
Reply from Shift
Gary, thank you for the kind words! We're so glad your coach could offer help that was both accurate and uplifting.
Great coaching
Great coaching, nice to speak to a real person who understands my needs, helps me out and cheers me up. Accurate and useful help.
July 10, 2026
Reply from Shift
Belen, thank you for the lovely words! There's nothing like a real conversation with someone who gets it. We're here whenever you need us.
The Coaching is bar none of the highest…
The Coaching is bar none of the highest quality, even when challenged. Their responses are sensitive, caring, graceful and steeped in knowing the business. Keep hiring excellent Coaches.
July 10, 2026
Reply from Shift
Cindy, thank you so much for this generous feedback! Our coaches pour real care into every conversation. We'll absolutely keep raising the bar. Thank you for trusting Shift.
I'm very satisfied with the service as…
I'm very satisfied with the service as it helps me to make the steps to find the right job opportunity for me.
July 10, 2026
Reply from Shift
Kristina, thank you for the kind words! We're so glad Shift is helping you take the right steps toward the job that fits you. Wishing you great success in your search, we are with you!
I am trying to cancel the service
I am trying to cancel the service, where do I go to cancel.
July 2, 2026
Unprompted review
Reply from Shift
Hi there,
Please contact us at contact@shift.careers with the email address associated with your subscription so we can review your account, verify the cancellation, and assist you as quickly as possible.
Regards,
The SHIFT team
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