I am increasing my rating as Shift responded to my review immediately and refunded the subscription amount. The customer service was impeccable. The adverts are misleading and suggest the app conta... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After receiving this service, I canceled it the same day. It is more focused on helping you figure out which job you want, rather than getting you to that job. The "instructor" I was chatting with ne... See more
Company replied
I was on the point of backing out, thinking Shift wouldn't help with entrepreneurial careers, but Ally changed my mind. She really listened to me, heard my hopes/plans/conflicts, and is helping me to... See more
Company replied
This is the first time I have utilized the services of a career/resume service. However; I am pleased that I did. Ally worked with me. She is very skilled and knowledgeable. Having an employment gap,... See more
Company replied
Company details
Written by the company
Get professional support & land your dream job effortlessly with Shift! We’re here to make your job search journey easier and more effective. With our powerful tools and expert guidance, you'll stand out, land interviews, and reach the career you’ve always wanted.
Contact info
United States
- contact@shift.careers
- shift.careers
3.0
Average
70 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible scam
Terrible scam - I made the mistake of signing up and emailed within 10 minutes to cancel. No reply then they’ve taken £41. Disaster. Avoid this scam
June 16, 2026
Unprompted review
Subscription scam
Hi,
I’ve had subscription for 7 day trial for $9.99 on 8th June and same day I cancelled it but still they charge another $39.99 on 14th June and when I asked them for refund and contact them still no reply. This is just a scam to grab the money without your consent and nothing else please guys avoid them and just block them whenever you see this app advertising on instagram or any social media. This is behavioural fraud with unauthorized transaction.
June 14, 2026
Unprompted review
Signed up for the 4 week trial for…
Signed up for the 4 week trial for £19.99 and then later learnt after putting in all details another £32.99 gets deducted which was unauthorized. No warnings whatsoever. I immediately cancelled the subscription and will be contacting my bank soon for a reversal on both the transactions.
June 13, 2026
Unprompted review
Another scam
Another scam, I bought the trial for 4 weeks only. After the trial they charge your card for subscription without any reminders. There unsubscribe button was not working. Immediately I contacted them and asked for refund. They refuse to refund.
Update; I have sent an email with details.
May 13, 2026
Unprompted review
Reply from Shift
Dear K Khan,
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations.
We would appreciate the opportunity to review your case and investigate what happened. Please contact us contact@shift.careers with the email address associated with your account, and our team will personally look into the matter and provide assistance.
Warm regards,
Shift Careers Team
Excellent Experience
Ally helped me understand why my resume was rejected. She also suggested a few changes. Moreover, my LinkedIn needed a makeover. Above all, she explained why certain job descriptions are not a great match for me.
June 11, 2026
Unprompted review
Reply from Shift
Dear Preethi,
We’re glad to hear that Ally was able to help you better understand your resume performance and provide clear, practical suggestions for improvement.
Warm regards,
Shift Careers Team
Worst experience—highly suspicious and…
Worst experience—highly suspicious and completely unresponsive.
I have had a terrible experience with shiff.careers. They send an overwhelming number of automated emails, yet completely ignore direct replies and support inquiries. Worse, I have lost a significant amount of money with zero resolution. Avoid this platform; it feels like a total scam.
June 11, 2026
Unprompted review
Reply from Shift
Dear Kalpesh,
Thank you for sharing your feedback. We're very sorry to hear about your experience and that you feel you have not received the support or resolution you expected.
Our team will prioritise reviewing your case and getting back to you as soon as possible.
Warm regards,
Shift Careers Team
Shift Careers . They are horrible
They are horrible . Their service is pathetic . They will try to fool you in ordering their subscription . Please be very very careful before deciding to swipe your card and pay them . Refund is a mission possible . Simple advice . Please avoid them
June 1, 2026
Unprompted review
Reply from Shift
Dear S R,
Thank you for sharing your feedback. We're sorry to hear that your experience has left you feeling this way.
We would appreciate the opportunity to review your case in detail and address your concerns directly. Please contact us at contact@shift.careers.
Warm regards,
Shift Careers Team
Excellent Career Coaching and Personal Branding Support
I had a very positive experience working with Lina from Shift. At a time when I was finding it difficult to generate interest from potential employers, Lina provided valuable guidance on improving my CV and LinkedIn profile. Her attention to detail and thoughtful approach helped me better present my professional experience and achievements.
Following the changes, I noticed an increase in recruiter engagement and interview opportunities, which ultimately contributed to my successful job search.
Throughout the process, Lina was professional, responsive, and genuinely committed to supporting my career goals. I would recommend Lina and the team at Shift to professionals looking for career coaching, CV enhancement, and personal branding support.
April 4, 2026
Unprompted review
Reply from Shift
Dear Sanjeev,
We’re delighted to hear about your positive experience working with Lina. It’s especially great to know that her guidance on your CV and LinkedIn profile helped you better present your experience and ultimately contributed to increased recruiter engagement and interview opportunities.
Warm regards,
Shift Careers Team
Ally is an excellent listener and an…
Ally is an excellent listener and an incredible expert in how she creates a career plan. I am glad that I was working with her.
May 20, 2026
Unprompted review
Reply from Shift
Ralph, thank you for taking the time to share your feedback.
We’ll be sure to pass your kind words along to Ally - she’ll really appreciate hearing this.
Warm regards,
Shift Careers Team
No communication while the subscription…
No communication while the subscription is active. Suddenly out of the blue they will charge you of the fees. Did not find any of the materials useful. Not at all recommended.
June 3, 2026
Unprompted review
Reply from Shift
Dear Vashundhara,
Thank you for sharing your feedback. We're sorry to hear that your experience felt unclear and did not meet your expectations.
We aim to provide transparent communication regarding subscription activity and billing, as well as structured guidance throughout the program. However, we understand that this was not your experience, and we take your concerns seriously.
We would appreciate the opportunity to look into this further and better understand what happened in your case. Please contact us at contact@shift.careers with the email address linked to your account, and our team will review your situation and assist you accordingly.
Thank you again for your feedback.
Warm regards,
Shift Careers Team
Olivia was so patient with me
Olivia was so patient with me. I had a lot of questions, some of them probably basic, and she never made me feel like any of them were a waste of time. Took her time with each one and gave me real answers. Thank you!
May 20, 2026
Unprompted review
Reply from Shift
Dear Eleanor,
Thank you for taking the time to share your feedback.
We're very glad to hear that Olivia was able to support you patiently and answer all of your questions thoroughly. Creating a space where every question can be asked without hesitation is an important part of the experience we aim to provide, and it's great to know this came through in your interaction.
We’ll make sure to pass your kind words along to Olivia—she’ll really appreciate hearing this.
Thank you again for your feedback and for being part of Shift Careers.
Warm regards,
Shift Careers Team
No communication while the subscription…
No communication while the subscription is active. Suddenly out of the blue they will charge you of the fees. Did not find any of the materials useful. Not at all recommended.
June 3, 2026
Unprompted review
Reply from Shift
Dear Yuvraj,
Thank you for sharing your feedback. We're sorry to hear that your experience felt unclear and did not meet your expectations.
We aim to provide transparent communication regarding subscription activity and billing, as well as structured guidance throughout the program. However, we understand that this was not your experience, and we take your concerns seriously.
We would appreciate the opportunity to look into this further and better understand what happened in your case. Please contact us at contact@shift.careers with the email address linked to your account, and our team will review your situation and assist you accordingly.
Thank you again for your feedback.
Warm regards,
Shift Careers Team
I liked the structured answers to my…
I liked the structured answers to my questions and the positive attitude.
May 18, 2026
Reply from Shift
Dear Charlie,
Thank you for taking the time to share your feedback.
We're glad to hear that you found the answers structured and the overall attitude positive. Clear and practical guidance is something we aim to provide throughout the experience, so it's great to know this was helpful for you.
We appreciate your support and wish you continued success in your career journey.
Warm regards,
Shift Careers Team
Complete waste of time and money
Complete waste of time and money! SCAM! Cancelled within 15 minutes and asked for a refund. Of course they're slow with responding!
UPDATE...Response from shift received 11 hours later:
Hi there,
Thank you for reaching out.
Your subscription has been successfully cancelled. As much as we’d like to accommodate, according to our refund policy we’re unable to issue a refund in this case. That said, you still have access for the remaining period - and we’d love for you to make the most of it!
During this time, you can still chat with our career coaches to get personalized guidance, tips, or answers to any questions you have about your job search. Our team is here if you’d like any help or guidance before your access ends.
We are sorry to see you go and we hope the platform was helpful during your time with us. If you ever decide to come back, you are always welcome to rejoin.
If there is anything else we can help you with in the meantime, feel free to reach out.
Thank you for trying out Shift Careers!
Warm regards,
Shift Careers Team
AGAIN, THIS SITE IS A SCAM!
June 16, 2026
Unprompted review
Reply from Shift
Dear J R,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We would appreciate the opportunity to review your case and better understand the issues you've encountered. Please contact us directly at contact@shift.careers with the email address associated with your account, and our team will personally investigate the matter and work toward a resolution.
Thank you for bringing your concerns to our attention.
Warm regards,
Shift Careers Team
No refund - No help - Just Ghosting - SCAM
After I paid, I wasn't even able to log in so I could use the service. I sent an email for help, they sent me the simple steps to follow that everybody knows, and of course, I had done all the troubleshooting, but the result was negative.
I asked them to refund the money but they are not answering just ghosting.
The customer service person's name is Faye. I feel they are scammer.
They advertise that you can start with $20 but its not the case. They are just abluff master. There are many hidden fees. Every step you go in application, they ask for extra money.
Stay away with the cheater.
I WANT MY MONEY BACK!
June 15, 2026
Unprompted review
Reply from Shift
Dear Alex,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand your frustration and recognize the importance of clear communication regarding both our services and refund policy. We aim to be transparent about program requirements and support options, and we take concerns such as yours seriously.
We would appreciate the opportunity to review your case and better understand the issues you've encountered. Please contact us directly at contact@shift.careers with the email address associated with your account, and our team will personally investigate the matter and work toward a resolution.
Thank you for bringing your concerns to our attention.
Warm regards,
Shift Careers Team
Promptness
Promptness. Very insightful, Lina has a way of finding small errors that I would have completely missed. She also has a very experienced and defined approach in pointing potential candidates towards getting the right role.
May 31, 2026
Reply from Shift
Dear Zara,
Thank you for taking the time to share your feedback.
We're very glad to hear that you appreciated the promptness of the support and found Lina’s guidance insightful. Attention to detail can make a real difference in the job search process, and it's great to know that her ability to spot small improvements and provide structured direction was helpful for you.
We’ll make sure to pass your kind words along to Lina—she’ll be pleased to hear this.
Thank you again for your feedback, and we wish you continued success in your career journey.
Warm regards,
Shift Careers Team
No help available
No help available. No disclosure that they are addicted to LinkedIn (Which is fraud city). Too many barriers to qualify for a refund: complete 30% of program over 7 consecutive days within 10 days of purchase.
AVOID!!
May 29, 2026
Unprompted review
Reply from Shift
Dear Customer,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand your frustration and recognize the importance of clear communication regarding both our services and refund policy. We aim to be transparent about program requirements and support options, and we take concerns such as yours seriously.
We would appreciate the opportunity to review your case and better understand the issues you've encountered. Please contact us directly at contact@shift.careers with the email address associated with your account, and our team will personally investigate the matter and work toward a resolution.
Thank you for bringing your concerns to our attention.
Warm regards,
Shift Careers Team
Faye and Mhearny are both very helpful
Faye and Mhearny are both very helpful. they have lots of patience and are giving their 100% to help people like me in building their resume/Linkedin and Naukri profiles.
Their this helps boost confidence and gain trust/hope to find job shortly where peole like me have already past 5 months searching jobs.
Tysm Faye and Meahrny for all your help so far :)
May 29, 2026
Unprompted review
Reply from Shift
Dear Rohan,
Thank you so much for your kind words and for taking the time to share your experience.
We're delighted to hear that Faye and Mheanry have been able to support you throughout your job search journey. Building a strong resume, LinkedIn profile, and job search strategy can be challenging, especially after several months of searching, so it's wonderful to know their guidance has helped boost your confidence and renewed your hope.
We'll be sure to pass along your feedback - they'll be thrilled to hear that their dedication, patience, and support have made a positive difference.
We wish you the very best in your job search and look forward to celebrating your success soon!
Warm regards,
Shift Careers Team
Don't trust their advertisements
Don't trust their advertisements. They claim they will help you with tailoring your resume and preparing for interviews to get shortlisted in a month, but it is just a lie.
Once you pay, they just give you some generic information, boring theoretical lessons, and psychological questions about your desires. This is what every applicant already knows! There is no real or direct help for job seekers who are in a rush.
Even their sample CV is completely outdated (last update is 2014!). They put education at the top and experience at the bottom, which no professional recruiter accepts today. Their marketing claims are so far from reality. They just talk and waste your time. Highly do not recommend.
May 22, 2026
Unprompted review
Reply from Shift
Dear Sue,
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations.
We strive to provide a combination of educational resources, practical job search guidance, and personalized support, but we understand that different job seekers have different needs and timelines. We take concerns about our content, coaching, and marketing communications seriously, and we appreciate you bringing these points to our attention.
We would like the opportunity to review your experience in detail and investigate the concerns you've raised. Please contact us directly at contact@shift.careers with the email address associated with your account, and our team will personally look into the matter and work toward a fair resolution.
Thank you again for your feedback. Input from our customers helps us continue improving our services and support.
Warm regards,
Shift Careers Team
Total Bait-and-Switch
Total Bait-and-Switch - Do Not Recommend:
I signed up for Shift Careers expecting active, day-to-day partnership and live interview exercises with a career counselor. Instead, I was met with dead text modules and automated "homework" assignments.
To make matters worse, after paying out-of-pocket, the next available slot for a live 30-minute coaching session was three weeks out.
For a time-sensitive tech job search, waiting weeks for a single phone call is completely unacceptable.
The platform is designed around automated gatekeeping rather than high-level, tech-focused guidance. I have canceled my subscription and demanded a full refund.
Do not waste your money here if you need real, timely career support.
May 28, 2026
Unprompted review
Reply from Shift
Dear Thomas,
Thank you for taking the time to share your experience. We're sorry to hear that the service did not meet your expectations.
We understand that when you're actively searching for a job, especially in a fast-moving field like tech, timely support is critical. While our program combines self-paced learning materials with personalized coaching, we recognize that the availability of coaching sessions can significantly impact the overall experience.
We take your feedback seriously and would like the opportunity to review your case and address your concerns directly. Please contact us at contact@shift.careers with the email address associated with your account, and our team will personally investigate the situation and work toward a resolution.
Thank you again for your feedback. It helps us continue improving the experience we provide to our customers.
Warm regards,
Shift Careers Team
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