After receiving this service, I canceled it the same day. It is more focused on helping you figure out which job you want, rather than getting you to that job. The "instructor" I was chatting with ne... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am increasing my rating as Shift responded to my review immediately and refunded the subscription amount. The customer service was impeccable. The adverts are misleading and suggest the app conta... See more
Company replied
Olivia was very helpful in our coaching sessions and gave helpful and useful feedback that helped me in my interview process. The suggestion she gave with my resume also helped me land move interview.... See more
Company replied
I only had one session with Ally, but she was great and is so supportive throughout what is a really challenging process in applying and interviewing for jobs. I give her 5 stars as a coach, but I did... See more
Company replied
Company details
Written by the company
Get professional support & land your dream job effortlessly with Shift! We’re here to make your job search journey easier and more effective. With our powerful tools and expert guidance, you'll stand out, land interviews, and reach the career you’ve always wanted.
Contact info
United States
- contact@shift.careers
- shift.careers
3.1
Average
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
this is only a scams
this is only a scams, they advertise they are better then linkedin, as soon you'll pay for subscription you'll find they have nothing, only jobs search tips, within an 10 mint I asked for refund and canceled my subscription they have cancelled the plan but haven't refund.
May 15, 2026
Unprompted review
Reply from Shift
Dear Iram, thank you for sharing your experience, we're sorry it didn't match your expectations. We understand how frustrating it can feel when a service doesn't immediately deliver what you were hoping for, and we take that seriously. Regarding your refund, we want to make sure this is resolved for you as quickly as possible. Please reach out to us directly at contact@shift.careers with your account details and we'll personally look into this and find a way forward for you.
Warm regards,
Shift Careers team
Guarantee that they will NOT Refund
Just another scam... their "refund guarantee" is more like a guarantee that they will NOT issue a refund to you... don't este your money in these scam apps
May 5, 2026
Unprompted review
Reply from Shift
We're sorry to hear you feel this way and we genuinely want to understand what happened. Our refund policy exists to protect our customers, and if there has been a situation where it wasn't applied fairly or clearly explained, that is something we want to address directly.
We'd ask that you please get in touch with us at contact@shift.careers with your account details so we can personally review your case and make sure it's handled properly.
Warm regards,
Shift Careers team
Subscription Fee for Nothing
You pay a subscription fee, and then inside the subscription area, there are more, larger fees to do anything potentially useful. It seems designed to extract the maximum amount of money in the shortest time. They might be hiding the secret to becoming a billionaire, but they'll charge you $2 billion to find out.
April 28, 2026
Unprompted review
Reply from Shift
Dear James, thank you for taking the time to share this - we're sorry the pricing structure left you feeling this way. We understand how frustrating it can be when the full picture of what's included isn't immediately clear.
Pricing transparency is something we take seriously and your feedback will help us look at how we communicate what's available at each level. We'd love the chance to understand your experience better and see what we can do, please reach out to us at contact@shift.careers and we'll personally look into your case.
Warm regards,
Shift Careers team
Big impact
Made a real difference. I thought a CV update was enough, but the coaching helped me rethink my whole approach. I now feel ready for senior roles I didn’t think I could reach.
April 27, 2026
Reply from Shift
Dear Brenda, this is wonderful to hear, thank you for sharing! A polished CV is a great start, but realising your own potential for roles you hadn't even considered is exactly the kind of shift we hope to help people make. Those senior roles are well within your reach and we have no doubt you'll get there. Go get them!
Warm regards,
Shift Careers team
Great coach Olivia
Olivia really gets it. I was nervous before my session, but Olivia immediately made me feel comfortable. She helped me organize my job search, refine my profile, and gave tips for interviews. I feel much more confident now.
April 26, 2026
Reply from Shift
Parker, what a lovely review, thank you! We'll make sure Olivia sees this, she'll be thrilled to hear it. Creating that comfortable, judgment-free space from the very first minute is something our coaches work hard at, and it's great to know it made such a difference for you. Wishing you the very best!
Warm regards,
Shift Careers team
I was switching industries and didn’t…
I was switching industries and didn’t know how to position myself. Olivia was great and offered some fantastic tips for my CV and LinkedIn page. In the short session we had, she helped me so much and gave clear actions I could implement immediately. Talking to someone knowledgeable really made a difference. I enjoyed Olivia’s open and honest communication, and her understanding of the current job market was impressive.
April 19, 2026
Reply from Shift
Hi Grace, thank you for such a thoughtful review, we'll absolutely pass this on to Olivia! Wishing you a smooth transition and every success in the new industry!
Warm regards,
Shift Careers team
Quick useful tips
Even in a short session, my coach gave me practical tips for my CV and LinkedIn that I could apply immediately. Felt really productive.I appreciated how my coach reviewed my
April 20, 2026
Reply from Shift
Dear Phoebe, thank you for the kind words! Really glad the session felt productive, best of luck applying those tips and landing the role you're going for!
Warm regards,
Shift Careers team
Personalized advice
Very personalized! The advice felt tailored to me, not generic. My coach helped me see what I needed to improve and gave concrete steps for how to do it.
April 16, 2026
Reply from Shift
Dear Ken, this is so great to hear, thank you! Best of luck putting those concrete steps into action, you've got everything you need!
Warm regards,
Shift Careers team
Ally is very knowledgeable
Ally is very knowledgeable. Her questions were on point and her observations were insightful. She made the session interactive and practical. It felt so good to speak with a real human who understood my concerns. She was empathetic, and I felt comfortable discussing all my questions. I loved having the opportunity to bounce ideas off someone specialized in job searching.
April 9, 2026
Reply from Shift
Rohan, what a wonderful review, thank you so much, and we'll make sure Ally sees this! The ability to have a real, two-way conversation with someone who truly understands the job search process is at the heart of what we do, and it's brilliant to hear Ally delivered that so naturally. Wishing you all the very best!
Warm regards,
Shift Careers team
The session was packed with relevant…
The session was packed with relevant information and delivered efficiently. Olivia’s understanding and problem-solving skills were very impressive. It was really good - Olivia is amazing, very patient, and took the time to explain everything clearly.
April 12, 2026
Reply from Shift
Dear Harry, thank you for this, it really made our day! We'll be sure to pass your kind words on to Olivia, she deserves to hear them. We're so glad you had such a positive experience and wish you every success in your search!
Warm regards,
Shift Careers team
Please don't fall these scam.
Please don't fall these scam.
You pay for subscription but ended getting pay more to just to get the basic things done.
April 10, 2026
Unprompted review
Reply from Shift
We're sorry to hear your experience left you feeling this way. We understand how frustrating it can be when the value of a service doesn't feel clear from the outset, and your feedback around pricing transparency is something we take seriously and will look into.
We'd genuinely like the opportunity to understand your situation better and make things right. Please reach out to us at contact@shift.careers and we'll personally review your case.
Warm regards,
Shift Careers team
It was helpful
It was helpful, and I appreciate the suggestions made to improve my CV. They helped me identify things to add that I might not have thought of.
April 10, 2026
Unprompted review
Reply from Shift
Tara, thank you for sharing! Wishing you the very best with your updated CV and your search!
Warm regards,
Shift Careers team
Ridiculously bad platform
I took the subscription as I thought it would help me but I was so wrong. I would get 1 response daily after sending so many messages. Also the so called career coach always asked me to pay more for every service like to review my cv, LinkedIn and everything. She was like go to LinkedIn and apply for jobs but shit I was already doing.
Very pathetic and wasteful service.
April 6, 2026
Unprompted review
Reply from Shift
Dear Durvesh
Thank you for taking the time to share your feedback, we’re very sorry to hear about your experience.
We understand how frustrating delayed responses and unmet expectations can be. Our goal is to provide timely support and clear guidance, and it’s clear we fell short in your case.
Regarding additional services, we aim to be transparent that more in-depth support (such as CV and LinkedIn reviews) may be offered separately, but we recognize this may not have been communicated clearly or felt aligned with your expectations.
Please reach out to us at contact@shift.careers so we can look into your case in detail and work toward a resolution.
Kind regards,
Shift Careers Team
Navigation issues
The assessments and career materials are insightful, but I struggled a little with navigating between sections. Once I got used to it, it was very useful.
April 2, 2026
Reply from Shift
Dear Michel,
Thank you for sharing your experience! We’re glad to hear that you found the assessments and materials insightful.
We appreciate your feedback regarding navigation - this is something we’re continuously working on to make the platform more intuitive from the start. It’s great to know that once you got familiar with it, it became useful for you.
Warm regards,
Shift Careers Team
Not as I expected
Not as I expected. They only give some information about job hunting. Resume and cover letter writing is cost extra.
April 1, 2026
Unprompted review
Reply from Shift
Dear Arashi,
Thank you for your feedback, we’re sorry to hear that your experience didn’t meet expectations.
We aim to provide valuable job search guidance within the core service, while more personalized support such as CV or LinkedIn reviews is offered as an additional service. We understand this may not always be clear upfront, and we’re actively working on improving how we communicate this.
If you have any concerns, please feel free to reach out to our support team at contact@shift.careers - we’ll be happy to assist.
Kind regards,
Shift Careers Team
My experience has been been excellent…
My experience has been been excellent with timely feedbacks and replies. I loved that my career coach Ally was there to guide me and support me when I was losing motivation. She has been a great help and I really appreciate it. With my CV curation to job search strategy, she did an excellent job. I am happy to have come across shift.
March 30, 2026
Unprompted review
Reply from Shift
Dear Unnati,
Thank you for your kind words! We’re delighted to hear that you had such a positive experience and felt supported throughout your journey.
It’s especially great to know that Ally’s guidance helped you stay motivated and provided value across both your CV and job search strategy. We’ll be sure to share your feedback with her.
Warm regards,
Shift Careers Team
I had a small issue with scheduling
I had a small issue with scheduling, and the team responded super quickly. They were friendly, helpful, and resolved it immediately. Very impressed with the support.
March 29, 2026
Reply from Shift
Dear Demi,
Thank you for your kind words! We’re really glad to hear that the issue was resolved quickly and that you had a positive experience with our support team.
Providing fast and helpful assistance is very important to us, so your feedback means a lot.
Warm regards,
Shift Careers Team
I signed up based on their money-back…
I signed up based on their money-back guarantee, which gave me confidence in their service. However, when I asked for a refund, they refused to honor that promise. A guarantee should mean something. In my experience, this was misleading, unprofessional, and deeply disappointing.
March 27, 2026
Unprompted review
Reply from Shift
Dear Maryam,
Thank you for sharing your experience – we’re very sorry to hear this.
We understand how important trust is when it comes to a money-back guarantee, and we take concerns like yours seriously. Our refund policy includes specific eligibility criteria, which are outlined during signup, but we recognize that this may not always feel clear or aligned with expectations.
Please reach out directly to our support team at contact@shift.careers, so we can resolve this promptly.
We’ll also continue improving how we communicate our policies to avoid situations like this in the future.
Thank you again for your feedback.
Shift Careers Team
I had a great experience speaking with Olivia
I had a great experience speaking with Olivia. She was shared a lot of information about what is needed in creating a CV and LinkedIn page for todays hiring situations. I found it extremely helpful and definitely worth my money.
March 26, 2026
Unprompted review
Reply from Shift
Dear Anna,
Thank you for sharing your experience! We’re happy to hear that your session with Olivia provided helpful, practical guidance on your CV and LinkedIn.
It’s great to know you found it valuable and worth the investment.
Warm regards,
Shift Careers Team
Olivia is a star
Olivia is a star
I had my coaching session with Olivia on Monday and it was fantastic. She gave me a lot of value during the session and a very comprehensive report after that gave me direction for my following steps. She was so empathetic and understanding and I really appreciated her insights.
March 20, 2026
Unprompted review
Reply from Shift
Dear Izumi,
Thank you for your lovely feedback! We’re so glad to hear that your session with Olivia was valuable and that the follow-up report gave you clear direction for your next steps.
Your kind words about her empathy and insights mean a lot – we’ll be sure to share this with her.
Warm regards,
Shift Careers Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.