K9store Reviews 204

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery service, with many items arriving the day after ordering, often exceeding expectations. People are also very satisfied with the quality of the products received, describing them as excellent, high-quality, and exactly as described. Reviewers appreciate the ease of the ordering process and the careful packaging of their items. Many consumers express their intention to return for future purchases, citing the great products and overall positive experience.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Product

Reviewers highlight positive aspects of the product. Customers consistently praise the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievably prompt delivery of items ordered... Which was the herm sprenger quick release buckle... Certainly did not expect it to arrive the day after it was ordered. Very impressed.. Will definitel... See more

Rated 5 out of 5 stars

I wanted an IQ vest and thought I had measured everything correctly- the vest came very quickly but I immediately realised I needed a different size. I contacted them straight away and arranged to ret... See more

Rated 5 out of 5 stars

Not able to purchase this item anywhere else in the UK, so really pleased I found it on your site. Never purchased from you before, but it was very straight forward and the delivery was very quick an... See more

Rated 5 out of 5 stars

Requested an item that was out of stock so emailed them and they had it shipped to their store and sent it. Top class merchandise and customer service. Excellent communication. Have made a few purchas... See more


Company details

  1. Pet Store

Written by the company

Because pets make life better. From agility lead systems to training collars, we have the perfect product for your pup. Shop with confidence knowing that we have a wide selection of quality products to choose from.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service and very speedy…

Great customer service and very speedy delivery! I ordered a couple of things for my Belgian malinois, a bite pillow and tug toy and so impressed with them both! Very strong and well made. I’ll definitely be ordering more

August 31, 2023
Rated 5 out of 5 stars

A Top-Notch Experience with K9Store: Beyond Expectations

I had an positive experience with the K9Store. What sets them apart is their unwavering commitment to providing high-quality dog equipment, their prompt and reliable delivery service, and their exceptional customer support that truly goes the extra mile to cater to your every need.

* High-Quality Dog Equipment: K9Store offers a wide range of products, from bite cushions and tugs to agility equipment, collars, leashes, and tracking accessories. Their range is a testament to their dedication to ensuring your dog has the very best.

* Efficient and Reliable Delivery: One aspect that impressed me greatly was their quick and dependable delivery service. It's apparent that they value your time and understand the importance of getting your dog's essentials to you promptly and hassle-free.

* Exceptional Customer Support: What truly sets K9Store apart is their outstanding customer support. They are always ready and willing to assist you, whether you have queries about their products or require assistance in finding specific items. Their prompt and friendly responses made my shopping experience both effortless and enjoyable.

* Personalised Assistance: At K9Store, you can count on their sincere commitment to helping you discover the ideal products for your dog. Their attentive guidance ensures that you find precisely what you're seeking, customised to your dog's specific requirements and preferences.

* Strong Recommendation: My experience with K9Store was positive that I shared it with my friends who also have dogs in the UK. I am happy with this company and would recommend it to anyone in search of high-quality dog supplies without any hesitation.

June 22, 2023
Rated 4 out of 5 stars

first order got next day

first order got next day

second order took a while i emailed them regarding this order and never got an email back that's why I've given 4 stars if replied to email i would have given 5 stars without a doubt exelent company just a shame about replying to emails

July 17, 2023
Rated 5 out of 5 stars

Excellent company from start to finish

Hi so sorry for the late feedback!

I emailed K9Store just to make sure they had the item's I wanted and if possible would they be able to send them out asap.

Very quick email response, thank you.
Order places :-)
Order received the next day

Massive thank you

FĒNGBÀO

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great Company

Bought a medium for my dog which was too big. Contacted customer care who arranged a small to be sent, the medium I was asked to give to another dog owner and share the love. How nice is that!
It’s now with a very happy family who love the product as much as I do. Top company

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great customers service

Great customers service!
Received my order extremely fast considering strikes ect.
Hight quality products! Will definitely be revisiting this store for more K9 equipment.
Overall: Amazing Experience and will be recommending to others.

Thank you, K9 Store.

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service. The order arrived quickly and well packaged for such a big item. Products of great quality being a German sport dog brand.

December 7, 2022
Unprompted review

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