K9store Reviews 204

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery service, with many items arriving the day after ordering, often exceeding expectations. People are also very satisfied with the quality of the products received, describing them as excellent, high-quality, and exactly as described. Reviewers appreciate the ease of the ordering process and the careful packaging of their items. Many consumers express their intention to return for future purchases, citing the great products and overall positive experience.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Product

Reviewers highlight positive aspects of the product. Customers consistently praise the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievably prompt delivery of items ordered... Which was the herm sprenger quick release buckle... Certainly did not expect it to arrive the day after it was ordered. Very impressed.. Will definitel... See more

Rated 5 out of 5 stars

I wanted an IQ vest and thought I had measured everything correctly- the vest came very quickly but I immediately realised I needed a different size. I contacted them straight away and arranged to ret... See more

Rated 5 out of 5 stars

Not able to purchase this item anywhere else in the UK, so really pleased I found it on your site. Never purchased from you before, but it was very straight forward and the delivery was very quick an... See more

Rated 5 out of 5 stars

Requested an item that was out of stock so emailed them and they had it shipped to their store and sent it. Top class merchandise and customer service. Excellent communication. Have made a few purchas... See more


Company details

  1. Pet Store

Written by the company

Because pets make life better. From agility lead systems to training collars, we have the perfect product for your pup. Shop with confidence knowing that we have a wide selection of quality products to choose from.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Looks good but very flimsy.

Whilst the bite pad was well made, the rest of the product was of substantially poor quality. The pole was made from a very cheap fishing pole that came apart almost immediately; the metal line eye at the end fell off before my dog even got hold of it. Not impressed with the product at all, do not purchase for anything bigger than a teacup chihuahua.

November 25, 2025
Rated 5 out of 5 stars

Herm sprenger prong collar

I love this shop because have the best quality items for dogs I previously buyed e collar educator the boss for great price and now I buyed prong collar herm sprenger 3,2 it's great and price it's ok I only use this shop and of course good quality products it's not cheap but prices it'd better like a different shops but I know it's definitely not a fake and shop it's legit with genuine items

November 8, 2025
Rated 5 out of 5 stars

Fantastic site

Fantastic site, i have ordered from k9 Store before and will continue to order from this site.
I have emailed them and always get a prompt reply.
Thank you K9 Store.

November 15, 2025
Rated 5 out of 5 stars

Requested an item that was out of stock…

Requested an item that was out of stock so emailed them and they had it shipped to their store and sent it. Top class merchandise and customer service. Excellent communication. Have made a few purchases from the store and was delivered swiftly. 10/10 customer service 🙂

September 29, 2025
Rated 5 out of 5 stars

Unbelievably prompt delivery of items…

Unbelievably prompt delivery of items ordered... Which was the herm sprenger quick release buckle... Certainly did not expect it to arrive the day after it was ordered. Very impressed.. Will definitely consider ordering from them again

August 17, 2025

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