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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and unique aesthetic, often describing them as beautiful, well-made, and comfortable to wear. Many appreciate the efficient delivery service, noting that items arrive quickly and are well-packaged, sometimes in lovely boxes. The overall service is frequently highlighted as positive, with people expressing satisfaction with their purchases and the ease of the ordering process. However, some customers experienced issues with product durability, reporting that bracelets broke after a short period of use. A few other people also felt that sizing could be an issue, with some items being too large or too small. Additionally, some international customers mentioned unexpected customs charges upon delivery, which caused dissatisfaction.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising the quality, craftsmanship, and... See more

Quality

Customers had positive experiences with quality, often describing products as first-class, superb, and... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast and prompt delivery, with... See more

Service

Users describe positive interactions with service. Many customers praise the excellent, prompt, and efficient... See more

Order

Reviewers mention positive feedback about order. Customers find the ordering process easy and the delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really nice bracelets, initially bought 2 but when they arrived they were slightly too big , Kajoon exchanged them for a smaller size with no issues. I went ahead and bought another bracelet and ring... See more

Rated 5 out of 5 stars

I recently treated myself to this beautiful copper Kajoon bracelet, inspired by a friend who had a similar one — and I’m so glad I did. It’s elegant, understated, and incredibly well-crafted. Th... See more

Company replied

Rated 5 out of 5 stars

Beautiful copper ring - very happy with my purchase. Arrived in very good time and I'm happy to buy from an independent company. Highly recommended! There has been a small onslaught of adverts for Ka... See more

Rated 5 out of 5 stars

So delighted with my copper bangle. I knew it would be lovely, and it exceeded my expectations. Perfect piece of everyday wear jewellery and with all the positive health benefits of copper. Thanks kaj... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Handmade Jewellery with Copper, Natural Stones & Ebony. London, UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab bracelets

I had the jade bracelet and a pendant for Christmas and loved them so much I ordered 2 of the copper bracelets to stack with it they are fab well made unusual and good value

January 28, 2025
Rated 5 out of 5 stars

Great products

Great products, very nice and unique, well made, worth the money, quick delivery and responsibly packaged

October 25, 2024
Kajoon logo

Reply from Kajoon

Hi Matt,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Rated 5 out of 5 stars

Good quality jewellery

Good quality jewellery. Love the style and the dramatic look. Very trendy and a joy to wear.

October 29, 2024
Kajoon logo

Reply from Kajoon

Hi Brenda,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Rated 5 out of 5 stars

The jewellery is beautiful

The jewellery is beautiful, just as described on the page. I am truly delighted with it.

October 28, 2024
Kajoon logo

Reply from Kajoon

Hi Sabina,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

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