Really nice bracelets, initially bought 2 but when they arrived they were slightly too big , Kajoon exchanged them for a smaller size with no issues. I went ahead and bought another bracelet and ring... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently treated myself to this beautiful copper Kajoon bracelet, inspired by a friend who had a similar one — and I’m so glad I did. It’s elegant, understated, and incredibly well-crafted. Th... See more
Company replied
Beautiful copper ring - very happy with my purchase. Arrived in very good time and I'm happy to buy from an independent company. Highly recommended! There has been a small onslaught of adverts for Ka... See more
So delighted with my copper bangle. I knew it would be lovely, and it exceeded my expectations. Perfect piece of everyday wear jewellery and with all the positive health benefits of copper. Thanks kaj... See more
Company replied
Company details
Written by the company
Handmade Jewellery with Copper, Natural Stones & Ebony. London, UK
Contact info
60 Windsor Avenue, SW19 2RR, London, United Kingdom
- sales@kajoon.com
- kajoon.com
4.6
Excellent
239 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kajoon
Hi Aleksandra,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
From dissapointed the pictures I imagined that the…
From the pictures I imagined that the beads would be alot bigger than they turned out to be. I saw them as pea sized but they were not. As a result it looks more feminine and the wrist circumstance, although I got the largest would have been a lot better for me if it was bigger. The cord/string that the stones/beans are threaded on dies not seem to be strong which dies not inspire confidence in its longevity. I feel that I paid to much for this item.
July 20, 2024
Reply from Kajoon
Hi Andrew,
Thank you for taking the time to leave a review, we appreciate it
The photos on our website are true pictures of the actual products. We also have photos with the products worn to give a more precise visual of the size and look.
We use a high-resistance elastic string to reduce the chance of it wearing out. It is high-quality and really the best we can find. Can you please advise what is the problem you are facing with the string?
If you don't like the product or don't want to keep it for any reason, you may return it for a refund. The returns process is very straightforward and hassle-free.
It is quite disappointing to see that you rated with 1-star on a service review, especially since we cannot really understand at which point our service failed you..?
We would appreciate it if you re-consider your rating
Best regards
Delivery was great and the product was…
Delivery was great and the product was fantastic
July 4, 2024
Reply from Kajoon
Hi Neil,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Communication from ordering the items…
Communication from ordering the items online to delivery was extremely good. The products that I chose and bought were very good too and I would deffo buy again.
July 15, 2024
Reply from Kajoon
Hi Gregory,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Exceptional quality and service.
The quality of the products that Kajoon sell are absolutely exquisite, the customer service is second to none, I cannot fault them, I feel as though 5 stars is not enough.
July 24, 2024
Unprompted review
Reply from Kajoon
Hi David,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us. Really delighted by your comments!
Best regards
Fabulous products!
July 16, 2024
Reply from Kajoon
Hi Caroline,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Reply from Kajoon
Hi Julia,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Nice design, but room for improvement.
Nice design but the elastic gave it a cheap feel, my SO was rather underwhelmed, which was disappointing.
July 4, 2024
Reply from Kajoon
Hi Melanie,
Thank you for taking the time to leave a review, we appreciate it
The bracelets that you ordered are made with elastic rope as mentioned in the product specifications. We do use a high-resistance elastic band and we really doubt if you can find an elastic with better quality than the one we use...
We would appreciate it if you could reach out to us via email and provide some more details on what exactly you don't like in regards to the elastic
Thank you again
Best regards
Reply from Kajoon
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Bracelet is lovely
Bracelet is lovely, when I first put it on I loved it. Within a week it’s discoloured and now looks drab.
July 3, 2024
Reply from Kajoon
Hi Daniel,
Thank you for taking the time to leave a review
We have care instructions on all product pages. Please have a look and follow through.
We also have a very easy and straightforward returns process if you wish to return the item
We would appreciate it if you could take the above steps and reconsider your review of our overall service
Thank you again
Best regards
Lovely ring.very pleased with purchase.
June 25, 2024
Reply from Kajoon
Hi Maran,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
top dollar!
June 24, 2024
Reply from Kajoon
Hi Patrick,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Beautiful bracelet
Beautiful bracelet. I ordered the wrong size and the exchange was easy and fast.
June 3, 2024
Reply from Kajoon
Hi Alison,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Very happy with my bracelets
Very happy with my bracelets. They look and feel lovely, nicely boxed and quick delivery.
June 2, 2024
Reply from Kajoon
Hi Teena,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with the products as well as with your overall experience with us.
Best regards
There was an initial mistake with the…
There was an initial mistake with the order but it was dealt with so efficiently that there was no problem in the end
May 20, 2024
Reply from Kajoon
Hi Sarah,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Quality is great, Love the design, Excellent service
Saw the bracelet on Instagram and thought it looked really cool and just what I was looking for as a pressie for my husband, so thought I would give them a go. The order arrived much quicker than expected.
I'm so pleased with this bracelet, I want one for myself now. The quality, design and service exceeded my expectations.
Will definately be using these guys again
May 17, 2024
Reply from Kajoon
Hi Sue,
Thank you for taking the time to leave a detailed review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Beautiful piece of jewellery
Beautiful piece of jewellery. Ordering and delivery simple and straightforward.
May 6, 2024
Reply from Kajoon
Hi Sue,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Reply from Kajoon
Hi Linda,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Reply from Kajoon
Hi Mino,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Happy with the bracelet!
May 6, 2024
Reply from Kajoon
Hi Anthony,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
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