Kakawa Artisan Chocolate & Co Ltd Reviews 59

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Took my nephew who has a disability for a lollipop making experience today . He had a fantastic time and there was no rushing, things were explained to him slowly and he decorated his lollipops in his... See more

Rated 5 out of 5 stars

I took a friend for a chocolate bar making experience which she absolutely loved. It is a short & sweet informative session with a mega bar you make to take home. Tons of different toppings to choose... See more

Rated 2 out of 5 stars

Took my daughter and her friend for a half term chocolate session. It was ok. Didn’t feel we got much of a welcome and didn’t feel the host was a great communicator. Chocolate tastes nice but it felt... See more

Company replied

Rated 1 out of 5 stars

Very disappointed! Took a month to come so was unable to give to my friend for her birthday. I ordered 2 different ‘boxes’ hot chocolate and cookies box and the dipping box, neither of which were in... See more

Company replied

Company details

  1. Chocolate Artisan

Written by the company

Our Mission is to always provide high quality, top notch products, delivering first class customer satisfaction and phenomenal results, but without charging the earth. Ensuring the highest possible standards when it comes to hygiene, health & safety, and of course environmental impact.


Contact info

3.1

Average

TrustScore 3 out of 5

59 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I made two orders from the Egg…

I made two orders from the Egg Collection as Easter gifts on 24th March. Neither have been sent or I have been contacted by company. Nowhere did it indicate they would not arrive in time. Very disappointed

April 3, 2021
Rated 1 out of 5 stars

Worst experience

Worst experience, very rude, zero customer service, waited over a month, and ordered in plenty of time!

Will not recommend them again to anyone.

Also never remember what they said, so it's lie after lie

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

The best chocolate around

The best chocolate around - the new Luxurious Bar is out of this world. Smooth, creamy chocolate that is the perfect mix of Caramac & Gold Bar. Delicious!

February 14, 2021
Rated 4 out of 5 stars

Lovely chocolate Pizzas

Lovely chocolate Pizzas, couldn't believe how thick they were!
Bought as gifts and the recipients were very happy!
Had to wait over 3 weeks for delivery, but Christmas is always a busy time, so just make sure you order in plenty of time if it's for a gift!

January 6, 2021

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