Kam Balaggan Ophthalmologist Ltd Reviews 547

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, making every interaction pleasant. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Consumers are particularly impressed with the product quality and the positive outcomes achieved. Reviewers often mention the excellent customer service, noting the clear communication and supportive approach throughout their journey.

What people talk about most

Staff

Clients share overwhelmingly positive opinions on staff, consistently highlighting their kindness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional care and... See more

Product

Customers had positive experiences with product. Many reviewers report immediate and continuous improvement... See more

Quality

Consumers find quality to be positive. Many report significant improvements in their vision, with some... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the care and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Macular hole developed, previously had detached retinas due to being very short sighted (cataracts done so now barely need glasses). Also had horrendous floaters!! Mr Balaggan not only repaired the ho... See more

Company replied

Rated 5 out of 5 stars

The whole experience was amazing from start to finish. Mr Balaggan explained everything, and put me at ease with his friendly approachable manner. My procedure was painless and my sight was improved... See more

Company replied

Rated 5 out of 5 stars

My experience with Dr. Balaggan has been extremely positive and supportive. From day one he put me at ease, especially when I was very nervous about having cataract surgery. He kept me informed thro... See more

Company replied

Rated 5 out of 5 stars

Mr Balaggan has looked after my elderly mother, treating her for bilateral cataracts, at Little Aston Hospital. You are absolutely charming and cared for my mother so well. Especially as she was... See more

Company replied


5.0

Excellent

TrustScore 5 out of 5

547 reviews

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Rated 5 out of 5 stars

Mr Balaggan made me feel very calm and…

Mr Balaggan made me feel very calm and it’s clear he’s very good at what he does. Would have no hesitation in recommending him to anyone.

October 2, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mrs Grove thank you so much for taking the time to post your review, it is very much appreciated.

Rated 5 out of 5 stars

Macular Hole Repair

Mr Balaggan repaired my macular hole which was of great concern to me, coming out of the blue.
I have to say that Mr Balaggan is an outstanding professional and did a super job on my eye, completely closing the hole for me. He is very calm and precise and I was very pleased to be kept informed every step of the way through the procedure which was actually not as bad an experience as I had thought it would be. He was also very thorough with the follow up appointments and I would recommend Mr Balaggan to anyone in a similar position.
N P Greatrix
Staffordshire
November 2025

November 26, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr Greatrix thank you so much for your lovely 5* review, this will certainly help others in making their decision to see Mr Balaggan in the future

Rated 5 out of 5 stars

Mr Balaggan is a superb surgeon.

Mr Balaggan was a calming professional who took time to explain each step and give a sensible best and worst case scenario. He assured me that he would do his very best to close a "Very Large" macular hole I presented with.
I underwent surgery within two weeks and the care and reassurance that both the operation and the aftercare afforded was simply, second to none.
Mr Balaggans expertise has resulted in a successful closure of my macular hole and I have no hestiation in 100% recommending him to anyone requiring eye surgery. I am delighted with the results.

October 31, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Linda thank you so much for your lovely review of Mr Balaggan, we are so pleased you are delighted with your outcome.

Rated 5 out of 5 stars

Mr Balaggan is excellent .

Mr Balaggan is excellent .
I have been diagnosed a Macular Hole on my left eye in March,waited for nearly two months ,heard nothing from NHS,driven by fear went back to China to get victrectomy done on my left eye,but somehow it failed,the hole didn't close.Came back to England,got an appointment within another hospital,they didn't want to know about it,said it is too complicated.finally got an appointment with Mr Balaggan,felt like he is God send to me to save my eye.When I seen Mr Balaggan in early September,suddenly found my right eye developed a macular hole,Mr Balaggan is highly skilled Ophthalmic Surgeon,he is so professional and kind,explained everything to me,and advised me get the right eye victrectomy done first,and then left eye,after two successful operations,specially the left victrectomy was so difficult and complicated, I have been discharged two days ago,I really appreciated and can't thank him enough,Mr Balaggan has saved both of my eyes and give me my life back.
Thanks to Mr Balaggan and his wonderful team,and lovely secretary Debbie.
Highly recommend Mr Balaggan,I even recommened Mr Balaggan to my Chinese friends and family.

November 18, 2025
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Grace wow, thank you so much for your lovely 5* review of Mr Balaggan and his team, this will certainly make things easier for future patients to make their decision to see him in the future.

Rated 5 out of 5 stars

Review by Wanda Mielczarek re cataract surgery

Mr Balaggan is everything you would wish for in a Consultant...extremely knowledgeable, professional, and approachable. He listened to my concerns and was very reassuring and inspired complete confidence. He performed cataract operations on both my eyes with complete success and I have no hesitation in recommending him.

September 13, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Wanda thank you so much for your lovely 5* review it is very much appreciated.

Rated 5 out of 5 stars

Kam’s expertise is very obvious and he…

Kam’s expertise is very obvious and he has undertaken retina reattachment and both eye lens replacement for me. My sight is now brilliant and all has gone smoothly. I was definitely in safe hands

November 8, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Darren thank you so much for your lovely review it is very much appreciated

Rated 5 out of 5 stars

Mr Balaggan is an excellent surgeon

Mr Balaggan is an excellent surgeon. He explained all my options , operated and then gave my perfect follow up care.Thank you.

November 20, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Derek thank you so much for your lovely 5* review it was very much appreciated.

Rated 5 out of 5 stars

Life changing

From start to finish Mr Balaggan and his staff were amazing. He has a superior talent that has changed my vision and my life. Very professional and I would highly recommend Mr Balaggan.

Mick C

October 11, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr Chawner thank you so much for your 5* review it is very much appreciated

Rated 5 out of 5 stars

Mr. Kam Balaggan Excellent.

My excellent optician diagnosed a Macular Hole.
I was recommended to Mr Balaggan, Consultant Ophthalmic Surgeon at my local Nuffield Hospital.
Mr Balaggan carefully and throughly explained my condition and the possible outcome. He recommended a Vitrectomy. I consented to this procedure. This was carried out as soon as possible at Spire hospital Little Aston.
Mr Balaggan carried out the surgery.
I have been highly delighted with Mr. Balaggan who is a first class eye surgeon with vast experience and knowledge in his field and also a considerate and caring person.
After a follow up consultation/examination I have now been discharged.
Again I am delighted with the outcome of the surgery.
I can highly recommend Mr. Balaggan for any eye surgery/treatments.

Peter Davies

November 3, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr Davies thank you so much for your lovely 5* review for Mr Balaggan this will certainly help others in making their decision to see him in the future

Rated 5 out of 5 stars

Thoroughly professional and highly talented

I was treated by Mr Balaggan following a routine eye examination which highlighted a bleed at the back of my eye. Following tests, Mr Balaggan diagnosed Central Retinal Vein Occlusion, related to macular oedema, which requires ongoing Eylea eye injections.

I was panicked about the injections, but Mr Balaggan put me at ease with his calm confidence and gentle manner. He clearly explained conditions and procedures and took time to answer any questions. I have received 4 injections so far: all have gone smoothly. My eyesight has improved dramatically, thanks to his input.

Mr Balaggan is highly professional, knowledgeable and thorough. He referred me to two other specialists to find the cause of the bleeds. According to the nurses in the department, he is top of his field and fabulous to work with.

I would highly recommend Mr Balaggan for any eye related procedure.

October 13, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mrs Timmins thank you so much for your lovely 5* review, this will help others in making their decision to see Mr Balaggan in the future

Rated 5 out of 5 stars

Trifocal IOL cataract surgery

I had been exploring whether premium IOLs were the best choice for me and my particular prescription. On hearing that my optician had not only herself opted for them but that she had chosen Mr Balaggan to perform the surgery it was recommendation enough. I then researched Mr Balaggan's professional training and experience and was impressed!
In the initial consultation Mr Balaggan professionally assessed which type of lens was the most suitable for me, was clear about outcomes and patiently and respectfully answered my questions -such a lovely man. As a result, during surgery I felt thoroughly confident in his skill and had no anxiety whatsoever. The nursing team went about their work in an equally professional, knowledgeable but friendly manner, inspiring confidence and reassurance in the process.
My vision becomes sharper each day as my brain adapts. Can't wait to have the second eye operated on.

October 24, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so much for your lovely 5* review, I am pleased that you felt comfortable with Mr Balaggan and his team, this review will help others in making their decision to see Mr Balaggan in the future.

Rated 5 out of 5 stars

Complex eye surgery

I had some quite complex eye surgery done recently, following a not very satisfactory NHS experience. Kam Balaggan, who had been recommended by a neighbour, was very friendly, professional and thorough – as were the other support staff involved. I was kept well informed throughout and the operation went smoothly. Kam did a superb job and I would unhesitatingly recommend him to anyone needing a highly qualified and skilled surgeon.

September 20, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Carol, thank you so much for your lovely 5* review. It is very much appreciated and I am sure it will help others in making their decision to see Mr Balaggan in the future

Rated 5 out of 5 stars

Fabulous

From start to finish I had fabulous service - I have worn glasses for 51 years and can now see the wonderful colours of autumn and read well with no glasses.it is still early days but so pleased with the results and personal service from Mr Balaggan

October 10, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Debra thank you so much for your lovely 5* review, it is very much appreciated. So pleased to hear you are now glasses free

Rated 5 out of 5 stars

Macular hole surgery

Mr Balaggan explained exactly what was going to happen during the operation and assured me it would be pain free this made me feel relaxed and confident that all would be well.

October 24, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Susan thank you for your lovely review, we are so pleased on the day of surgery you were relaxed, and all went well.

Rated 5 out of 5 stars

Mr Ballagan was extremely professional…

Mr Ballagan was extremely professional at all stages of the patient journey to surgery.
I felt reassured and confident in his skill and expertise before the operation. The result was a very successful cataract operation.

October 11, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mrs Whitfield thank you for your lovely 5* review it will help others in making their decision to see Mr Balaggan

Rated 5 out of 5 stars

A master of his craft

Macular hole developed, previously had detached retinas due to being very short sighted (cataracts done so now barely need glasses). Also had horrendous floaters!! Mr Balaggan not only repaired the hole to a miraculous level he improved the earlier detachment repair. All floaters gone!!! Six weeks later my repaired eye, albeit still healing, is already up to driving standard! Debbie, his secretary, is lovely and highly efficient. A credit to him.

October 23, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr Thomas, wow what a review, what can i say, thank you so so much for your lovely review, it is very much appreciated

Rated 5 out of 5 stars

outstanding surgeon


I had cataract surgery in 2012. Over the last few years the sight in my right eye has gradually deteriorated to the point where my vision was just a blur.. After several consultations with the NhS I I was informed that the implanted lens had opacified and would need to be removed and replaced. This would not be straightforward as I had also had laser YAG surgery in this eye. Two of my friends recommended Mr Balaggan to me. At my consultation he instantly put me at ease with his quiet, calm approach. He fully explained the options available to me and I opted to have the surgery to replace the faulty lens. I was very confident that the operation would be a success. Mr Balaggan and all of his team were extremely professional from the day of my consultion to my discharge day. I am very happy with the outcome and would recommend this outstanding surgeon to anybody with eye problems.

October 20, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mrs Russell thank you so much for your lovely 5* review it is very much appreciated

Rated 5 out of 5 stars

A very pleasant and highly competent…

A very pleasant and highly competent ophthalmologist who is revered throughout the country,it seems.
Several fellow patients had travelled hundreds of miles to use him.
I am very lucky he is only about five miles away for me.
It is early days yet but I'm reading practically everything now very easily. Not using glasses at all. Whoop!

October 11, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so much for your lovely 5* review

Rated 5 out of 5 stars

Cataract Surgery

My optician knew that I was going to do some research to decide who to go to for my cataract surgery and she recommended Mr Balaggan as she had been following his work for some years. After looking at his website I decided to make an appointment and met with Mr Balaggan, who is a lovely gentleman. After enquiring about my lifestyle and what I hoped to get out of the surgery he patiently went through the different options with me and I decided to go for the latest premium IOLs. Mr Balaggan has now performed the cataract surgery on both of my eyes and I have great distance vision and can also read the smallest print on ordnance survey maps. Having worn distance glasses/contact lenses since the age of 14 and reading glasses/lenses for the last 20 years it’s absolutely fantastic at nearly 63 to be able to pursue all of my hobbies without the need for glasses or contact lenses. I would absolutely recommend Mr Balaggan and his team.

September 13, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so much for your 5* review it is very much appreciated and will help others in making their decision to see Mr Balaggan in the future

Rated 5 out of 5 stars

Highly highly recommended

I was told that I had virtually lost the sight in one eye, and it couldn’t be improved at all. I was very lucky that I was referred to Mr Balaggan, and couldn’t have wished for a better surgeon. Mr Balaggan is very easy to talk to, he put my needs as priority. Mr Balaggan first repaired my detached retina, and later I had cataract surgery on both eyes. I now have amazing vision, I no longer need to wear glasses - I can highly recommend Mr Balaggan and his team.

September 11, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so much for your lovely 5* review this is very much appreciated

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