Kam Balaggan Ophthalmologist Ltd Reviews 547

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, making every interaction pleasant. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Consumers are particularly impressed with the product quality and the positive outcomes achieved. Reviewers often mention the excellent customer service, noting the clear communication and supportive approach throughout their journey.

What people talk about most

Staff

Clients share overwhelmingly positive opinions on staff, consistently highlighting their kindness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional care and... See more

Product

Customers had positive experiences with product. Many reviewers report immediate and continuous improvement... See more

Quality

Consumers find quality to be positive. Many report significant improvements in their vision, with some... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the care and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Macular hole developed, previously had detached retinas due to being very short sighted (cataracts done so now barely need glasses). Also had horrendous floaters!! Mr Balaggan not only repaired the ho... See more

Company replied

Rated 5 out of 5 stars

The whole experience was amazing from start to finish. Mr Balaggan explained everything, and put me at ease with his friendly approachable manner. My procedure was painless and my sight was improved... See more

Company replied

Rated 5 out of 5 stars

My experience with Dr. Balaggan has been extremely positive and supportive. From day one he put me at ease, especially when I was very nervous about having cataract surgery. He kept me informed thro... See more

Company replied

Rated 5 out of 5 stars

Mr Balaggan has looked after my elderly mother, treating her for bilateral cataracts, at Little Aston Hospital. You are absolutely charming and cared for my mother so well. Especially as she was... See more

Company replied


5.0

Excellent

TrustScore 5 out of 5

547 reviews

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Rated 5 out of 5 stars

cataract removal

I have just had the cataracts in both eyes treated, like most people I was not looking forward to this. But the process was so much better than I expected mainly because Mr Balaggan was someone I felt I could trust. The end result has been excellent.

October 13, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

HI Maria thank you so much for your lovely review of Mr Balaggan it is very much appreciated

Rated 5 out of 5 stars

First class

My sister was referred by our optician in due to severe short sightedness, being close to not being able to drive. The service and care received has been first class. Every communication with Mr Balaggan and Debbie his secretary has been brilliant. The surgery has been more successful than we ever imagined, nothing short of miraculous!

October 13, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Sharron thank you so much for your lovely 5* review it is very much appreciated, it will certainly help others in making their decision to see Mr Balaggan in the future.

Rated 5 out of 5 stars

He really is a miracle worker.

I was referred to Kam by Ed Lyons, the service provided has been beyond expectation. Whilst I wasn't nervous at all I did expect some pain however the procedure has been totally painless and my sight has been better than 20/20 vision. He really is a miracle worker.

September 13, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you Nick for your lovely review, this is very much appreciated

Rated 5 out of 5 stars

Cataract surgery

I recently had surgery for cataracts on both eyes by Mr Balaggan himself and his staff were excellent kept informed all the the way through my procedure my eyes are a 1000 times better now, I would recommend to my family & friends if you needed eye surgery Mr balaggan is the one to see

September 6, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you Mr Hartley for your lovely 5* review, it is very much appreciated

Rated 5 out of 5 stars

I recently had cataract surgery on both…

I recently had cataract surgery on both eyes performed by Mr Balaggan. Even before I saw him I was reassured by my optician saying "he's excellent" - which he is. At my initial consultation he explained the procedure and answered my questions. During both procedures he was very calm, patient and encouraging. I recommend him unreservedly.

July 5, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so much Wendy for your lovely 5* review, it is very much appreciated

Rated 5 out of 5 stars

Excellent

I have recently had both cataracts done with Mr Balaggan and I am extremely pleased with the results. My vision is now 20/20 and I no longer require glasses. Mr Balaggan was very professional and reassuring, I was very nervous about the procedure but it was clear I was in very capable hands.

September 25, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Catherine thank you so much for your lovely 5* review, it is very much appreciated and it will help others make their decision in seeing Mr Balaggan in the future.

Rated 5 out of 5 stars

Cataract removal

From my first consultation, throughout the cataract removal procedure and at the final consultation Mr Balaggan was calmly reassuring and positive.
He always explained everything in great detail, listened to my concerns and answered all of my queries fully, leading to a successful outcome.

August 7, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mrs Tarbuck thank you so much for your lovely review for Mr Balaggan, this will help others make their decision to see him in the future

Rated 5 out of 5 stars

Mr Balaggan treated my eye problem successfully

Mr Balaggan is an excellent advocate for his chosen profession.

Showing genuine care and compassion throughout a difficult time.
From the initial consultation, through the operation and the after care have been nothing short of exceptional.
He is a true gentleman with excellent people skills to allay any concerns that one may have.
He is patient, kind and courteous throughout the whole process. Calming fears and concerns with genuine knowledge and care.
My husband’s procedure, an Epiretinal Membrane with additional retina damage was successfully carried out at Spires Little Aston.
Mr Balaggan’s supporting staff there are also excellent, again showing genuine care and compassion throughout.
There is no pressure or rush at any time just genuine care and compassion throughout helping one to make the correct choice for you.
We would not hesitate to recommend Mr Balaggan and his team to all facing similar, difficult decisions with eye problems.

September 8, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr James thank you for your lovely 5* review for Mr Balaggan and his team, it is very much appreciated

Rated 5 out of 5 stars

Mr Balaggan vitrectomy surgery

Mr Balaggan carried out a vitrectomy, removed a cataract and put a lense in at the same time. It was quite a complex surgery. He was very professional and demonstrated his fantastic skills as a surgeon. It was very successful and I now have restored vision. I can highly recommend Mr Balaggan as a surgeon

July 12, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr Davies thank you so much for your lovely review, which I am sure will help others in making their decision to see him in the Future

Rated 5 out of 5 stars

Macula Hole, Cataract Surgery & YAG Laser

Mr Balaggan continues to be a Wizard!

From my first consultation back in June 24, performing surgery on a fully developed Macula Hole to save my sight, followed by Cataract surgery in April 25 and most recently (yesterday) YAG Laser Treatment.

I can only highlight my previous review on 7th May 25, a true gentleman, highly professional, attentive, calm, kind and most importantly to me the confidence and trust I have on his ability as an excellent surgeon. I highly recommend Mr Balaggan.

The team at The Spires as always amazing!

Not forgetting Debbie (Secretary) the backbone who keeps the admin wheel running so well.

September 1, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Jo thank you so much for your lovely 5* review, it is so very much appreciated by Kam and his team. This will help others to make the decision to see Kam in the future.

Rated 5 out of 5 stars

A wonderful experience

A wonderful experience, Kam is very professional and it was such a real positive result , feel so lucky to have been recommended to this wonderful surgeon, from start to finish could not have felt in better hands, including the staff, Matilda, Sue and Vicky. Many thanks.

September 1, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mrs Crone, thank you for your lovely review it is very much appreciated

Rated 5 out of 5 stars

Vitrectomy Surgery

Following a vitrectomy, carried out by Kam Balaggan, I am absolutely delighted with the result. Prior to the procedure, the vision from my left eye was severely impacted by ‘floaters’. Since the procedure, my eye is in very good condition and my sight is no longer affected by ‘floaters’. Before the operation, Mr Balaggan outlined the procedure, answering any questions I had with great clarity, in a professional and friendly manner. During the operation, he spoke to me throughout; talking me though each sequence in a calm and assured manner, ensuring that I was fully informed and reassured throughout the procedure. In the three weeks following the operation, two detailed examinations have demonstrated that the procedure has been a complete success. I am really pleased that I have had this procedure and I would thoroughly recommend Mr Balaggan as an eye surgeon.

August 9, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr Croxon thank you so much for your lovely 5* review it is very much appreciated

Rated 5 out of 5 stars

Mr Balaggan Private Eye Surgery

Mr Balaggan previously perform surgery on both eyes in 2024 my left eye had an epiretinal membrane and combined cataract. My right eye just cataract extraction.my left eye needed laser surgery after but both eyes were fine. Recently my vision deteriated in my right eye and my optician (Nilesh Patel of Pinder & Moore Opticians recommended by Mr Balaggan) diagnosed posterior capsular opacification who kindly forwarded all scans and findings to Mr Balaggan. Mr Balaggans secretary kindly sent the information for private surgery for YAG laser capsulotomy at the Spire Little Aston Hospital. As always I found Mr Balaggan very kind and professional and explained the condition and surgery very thoroughly. You can see he is very passionate about his work and finds time for his patients which is very rare these days. I would thoroughly recommend Mr Balaggan if you are contemplating private eye surgery. Also thanks to Debbie his secretary for all her hard work too.

August 11, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Julie thank you so much for your lovely 5* review of Mr Balaggan and his team, it is very much appreciated and will certainly help others making their decision to see him in the future

Rated 5 out of 5 stars

Excellent service

Excellent service - very professional and friendly

July 24, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so very much

Rated 5 out of 5 stars

Mr Balaggan is charming to talk to and…

Mr Balaggan is charming to talk to and very professional in all he does. He gave us confidence. THe cataract surgery has been successful and pain-free. Thank you Mr Balaggan.

August 7, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Clare thank you for your 5* review it is very much appreciated

Rated 5 out of 5 stars

Mr Balaggan - increddible positive friendly service

Mr Balaggan was recommended to me by my optician because of his expertise in cataract surgery. I had a cataract removed in 2023 (not by Mr Balaggan) with complications so I was concerned this might be the case for my other eye. I cannot thank Mr Balaggan enough for the time he took from my first consulation through to surgery and post surgery appoinments. Mr Balaggan is such a wonderful, kind patient man, he explained everything to me and made me feel calm and confident all would go well. I am now cataract free thanks to this amazing man, who I would highly rcommend.

Thanks also to wonderful Debbie Mr Ballaghan’s Secretary who was so helpful and the amazing team at The spires, Little Aston eye clinic you are the best.

August 11, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Ysanne thank you so much for your lovely 5* review, I will make sure all of Mr Balaggans team read your lovely review

Rated 5 out of 5 stars

Charming

Mr Balaggan has looked after my elderly mother, treating her for bilateral cataracts, at Little Aston Hospital.

You are absolutely charming and cared for my mother so well. Especially as she was very nervous. She can now see clearly again and very pleased

Thank you so much and also to Debbie (his secretary) who has been very helpful too.
Also, the Anaesthetist, I am sorry that I cannot remember his name. Such a nice person and very kind to my mother.

August 11, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Belinda thank you so much for your lovely 5* review, we are glad your Mother had a very good experience with Mr Balaggans team

Rated 5 out of 5 stars

Three excellent eye surgeries

I have just completed three surgeries with MR Balaggan one for floaters in Dec . Followed by two in April and July for cataract surgery and lenses insertion for vision correction. All Three operations went very smoothly and the results are amazing. Removal of all floaters back in December and full restoration of my sight after the cataracts had been removed. As a person who has been wearing glasses and contacts since the age of 11 this is life changing at the age of 61.
The idea of eye surgery was quiet frightening also and yet the whole team put me at complete ease and procedures were all performed with skill and haste to ensure my sight was fully restored.
I would fully recommend Mr Balaggan and his team to anyone thinking of any form of eye surgery in the future.

August 11, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr Newman thank you so much for your lovely 5* review, it is very much appreciated

Rated 5 out of 5 stars

A positive and friendly experience.

I have had a very positive experience with Mr Kam Balaggan , I went to see him last October with a very large macular hole, which needed surgery straight away. He did the survey within a few days. He was very friendly and was at ease throughout a big operation. The aftercare is great too , lots of attention given to you. It is now fully clothed and can see several lines better down the chart. The spire is very friendly and definitely recommend too. Thanks again for everything.

August 11, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Adrian thank you so much for your lovely 5* review, this will help others make their decision to see Mr Balaggan in the future

Rated 5 out of 5 stars

Top surgeon

I have been a patient of Mr. Balaggan since 2019 for various eye conditions, including retinal issues, cataract surgery, and most recently, surgery for a detached retina and a macular hole. On every occasion, the treatment I have received has been exceptional. Mr. Balaggan consistently goes above and beyond to provide a truly first-class service and I have complete confidence in his outstanding surgical skills. Considering the significant challenges I have faced with both eyes, my vision now is remarkable, and I am deeply grateful for the results he has achieved.

February 3, 2025
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you Mr Virnuls for your lovely 5* review, it is very much appreciated

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