Kam Balaggan Ophthalmologist Ltd Reviews 547

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, making every interaction pleasant. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Consumers are particularly impressed with the product quality and the positive outcomes achieved. Reviewers often mention the excellent customer service, noting the clear communication and supportive approach throughout their journey.

What people talk about most

Staff

Clients share overwhelmingly positive opinions on staff, consistently highlighting their kindness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional care and... See more

Product

Customers had positive experiences with product. Many reviewers report immediate and continuous improvement... See more

Quality

Consumers find quality to be positive. Many report significant improvements in their vision, with some... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the care and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Macular hole developed, previously had detached retinas due to being very short sighted (cataracts done so now barely need glasses). Also had horrendous floaters!! Mr Balaggan not only repaired the ho... See more

Company replied

Rated 5 out of 5 stars

The whole experience was amazing from start to finish. Mr Balaggan explained everything, and put me at ease with his friendly approachable manner. My procedure was painless and my sight was improved... See more

Company replied

Rated 5 out of 5 stars

My experience with Dr. Balaggan has been extremely positive and supportive. From day one he put me at ease, especially when I was very nervous about having cataract surgery. He kept me informed thro... See more

Company replied

Rated 5 out of 5 stars

Mr Balaggan has looked after my elderly mother, treating her for bilateral cataracts, at Little Aston Hospital. You are absolutely charming and cared for my mother so well. Especially as she was... See more

Company replied


5.0

Excellent

TrustScore 5 out of 5

547 reviews

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Rated 5 out of 5 stars

YAG laser for PCO following cataract operation

After a very successful cataract operation six months ago I felt a slight deterioration in my vision. My excellent optician advised me that this occurred in up to 30% of cases and was easily corrected by a laser procedure. Mr Balaggan treated me there and then, explaining why it happens and what to expect. The procedure took minutes, very straightforward and results excellent. Having such a good optician - Dan Sanders at Perspectives in Solihull -and excellent surgeon in Kam Balaggan once again proved to be a winning combination.

August 4, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Angela thank you so much for your lovely review it is very much appreciated

Rated 5 out of 5 stars

Completely happy from initial consultation through to post op consultation,

Mr Balaggan and his support team are true professionals and lovely with it, and have produced excellent results in both my cataract surgeries (first eye two years ago, second eye mid July). I would happily recommend to anyone considering the operation to have a consultation with Mr Balaggan and have any necessary treatment with him.

August 4, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so much for your lovely 5* review it is very much appreciated

Rated 5 out of 5 stars

Excellent speedy professional service

I was fortunate to have been referred to Kam by my optician once they realised I had a retina tear. I was seen immediately and underwent a laser corrective procedure the same day.
Kam explains everything during the consultation and provides excellent advice for recovery.

August 4, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you Mr Fice for your lovely 5* review it is very much appreciated

Rated 5 out of 5 stars

A calm and reassuring help.

I went to see Kam Balaggan when I was distressed about my poor vision.
He was calm, reassuring and able to explain clearly to me how he perceived the problem, and how he felt that he would be able to help me achieve the best vision possible. I was happy for him to do whatever was necessary, and pleased with the results. On further review, it is apparent to him that laser treatment may possibly be beneficial. I feel extremely confident with him as my consultant.

June 12, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so much for your 5* review it will help others make their decision to see Mr Balaggan in the future

Rated 5 out of 5 stars

Saved my sight

Friendly, professional and that ability to communicate in easy to understand English rather than hide behind medical language. Mr Balaggan is brilliant and has saved my sight for a second time. I would not hesitate to recommend him as he has literally changed my life.

July 21, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Fiona thank you so much for your lovely review, it is very much appreciated

Rated 5 out of 5 stars

Mr Balaggan has time for you ............

Mr Balaggan fully explained what would happen during the surgery and made me feel totally at ease,he gave me various options to consider, there was no pressure regarding any decisions i wanted to make.

May 17, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mrs Dale thank you for your lovely review and stating that you felt comfortable with Mr Balaggan.

Rated 5 out of 5 stars

Cataract removal

I had cataracts removed from both eyes in January, 3 weeks apart.
Mr Balaggan informed me on the procedure, and the type of lens most suitable for me. I also felt supported by his secretary.
I did my own research, which helped me make an informed decision.
6 months post op, I am delighted with the outcome.
I am glasses free now, and my quality of life has improved, which was the aim of the surgery. Thank you.

January 9, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Julia thank you so much for your lovely review, it will help others make their decision to see Mr Balaggan in the future

Rated 5 out of 5 stars

Had Macular Hole surgery with Mr…

Had Macular Hole surgery with Mr Balaggan. Whilst the operation sounds awful, I found the whole process incredibly smooth with Mr Balaggan who was extremely professional, clear and concise and he was able to calm my nerves completely. Would recommend Mr Balaggan to anyone

May 15, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Aleks thank you so much for your lovely 5* review, it will certainly help others to make their decision to see Mr Balaggan in the future

Rated 5 out of 5 stars

Approachable and friendly

Kam was really approachable and friendly every time we met. He explained all the procedures, answered all my questions and reassured me.
He repaired a macular hole in both my left and right eye followed by cataract surgery in the same. Prior to each of the operations, as well as during and after he put my mind at ease which was a massive help as I was very anxious. He was also available when I needed to contact him after one of the operations to discuss and advise on a query I had.
I have complete faith in him and would recommend him to anyone needing eye surgery.

May 29, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Sally thank you for your lovely 5* review it is very much appreciated and will help others in making their decision to have treatment with Mr Balaggan

Rated 5 out of 5 stars

Mary Larden

Mr Balaggan was recommended to me by my optician because of his expertise in the type of surgery I needed. From our first meeting he was very kind and friendly and wanted to understand what my expectations would be following the surgery and then suggested the best options for me. After arriving at the hospital on the day of the surgery he explained the procedure so that I knew what to expect. Although I was a little apprehensive, the process was quick and painless. From the next morning, I was able to read a newspaper without any contact lenses for the first time in many years. I would like to thank him for his help and would not hesitate to go back to him should any other problem with my eyes arise. I highly recommend Mr Balaggan.

May 29, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mrs Larden, thank you for your lovely 5* review, this will help others in making their decision to see Mr Balaggan

Rated 5 out of 5 stars

Mr Balaggan was amazing!!!

Mr Balaggan was amazing, right from my first meeting with him, through eye surgery (macular hole and cataract) to my final follow up consultation. He has been kind, informative, exceptionally knowledgeable and has always made sure i was aware of the procedures and outcomes. I knew I was in safe hands, which was a huge relief. With the help of his wonderful secretary, all appointments were made and again I was kept informed all the way, putting my mind at ease.
Couldn't recommend Mr Balaggan and his team enough. Thank you

June 24, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi, thank you so much for this lovely review of Mr Balaggan and his team, we do appreciate you taking the time to leave a review for us

Rated 5 out of 5 stars

I had both of my cataract's done…

I had both of my cataract's done earlier this year by Mr Balaggan. I was very nervous but he was so kind and patient explaining everything to me, answering all my questions. I can’t thank him enough, it all went really well.

January 9, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you Mrs Strothers for your 5* review, we are pleased everything went well

Rated 5 out of 5 stars

Lens replacement

Kam explained everything in a professional and friendly way which made me more relaxed. Gave me all the various options with clear explanations. The pre-operation assessment was also carried out in a friendly and professional way putting me at ease. the lens replacement surgery was painless and very successful. I was happy that I had the Toric lenses that I had never heard of. All in all a very pleasant experience. Thank you

April 3, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr Hammer, thank you so much for your 5* review, Mr Balaggan and his team are pleased you were put at ease and that your experience was a pleasant one

Rated 5 out of 5 stars

Brilliant eye surgery

The entire process of having cataract surgery to both eyes was a wonderful experience. Mr Balaggan is a true gentleman and a skilled surgeon and his secretary, Debbie, is a pleasure to deal with.
I have no hesitation in commending both of them for their respective roles.

April 5, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so much for your lovely 5* review of Mr Balaggan and his team, this will greatly help others in making their own decisions to see Mr Balaggan

Rated 5 out of 5 stars

I visited Spire hospital in Little…

I visited Spire hospital in Little Aston on 2 occasions to have complex cataract removal on both eyes by Mr Kam Ballagan.Both procedures went very well (I'm a nervous patient ) Mr Ballagan and his team were 1st class from start to finish .He and his staff were attentive Reasuring and kind to me throughout.My eyesight was pretty bad in March and I drive for a living so I've been unable to work .But now in April I can see without spectacles and I don't have to wear sunglasses in the bright sunshine which was a particularly big problem for me.All in the space of 6 weeks My eyesight is as good as when I was in my youth.I will be forever grateful to Mr Ballagan and his team for saving my sight and enabling me to work again until I retire .

April 26, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Kim, thank you so much for your lovely review of Mr Balaggan and his team, and for your 5* review, such lovely words

Rated 5 out of 5 stars

Kam Balaggan is highly skilled and experienced.

Mr Balaggan is very skilled. He is careful and considerate. He is able to give a clear explanation of the condition and treatment. He inspires confidence and can be thoroughly recommended.

November 11, 2024
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so much for your lovely 5*review this will help other patients to make their decision

Rated 5 out of 5 stars

CATARACT SURGERY ETC.

CATARACT SURGERY ETC.
All aspects of the treatment for cataract surgery were carried out wonderfully and the recovery is going very well. Prior to the surgery there were also a few issues and these were dealt with successfully. Would highly recommend Mr Balaggan for cataract surgery and other retinal eye problems. He offers a great professional service and provides good aftercare.

April 7, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr Gupta thank you so much for your lovely 5* review, we are very pleased that you have had a very good experience with us. This will help others make their decision to see Mr Balaggan thank you

Rated 5 out of 5 stars

Very happy......

Mr Balaggan was friendly and professional at the consultation. He took an interest in my particular issue and was very thorough, ensuring I understood all he was telling me.

April 7, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you so much for your 5* review this means a lot to us all

Rated 5 out of 5 stars

Very professional and exceptional care

Very professional - exceptional care and consideration given. I’ve now had both of my cataract operations completed on 11/1/25 and 8/3/25 and I do not have any complaints about any aspect from start to discharge today. Everything was explained very clearly at the consultation and during the procedure

March 8, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Teriena thank you so much for your lovely 5* review, we are pleased that your experience with Mr Balaggan has been a good one. This will greatly help others to make the decision in seeing Mr Balaggan

Rated 5 out of 5 stars

Cataract Operation

I have recently had cataracts for both eyes,the operation carried out by Mr Balaggan. He is a lovely man and the whole procedure from start to finish went like clockwork with each step of the way conducted in a no stress manner.
Mr Balaggan was first class from the first time of meeting to my last checkup on the 7th April.

Kindest Regards
Valerie Riley

February 8, 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mrs Riley

thank you so much for your lovely 5* review. We are pleased your procedures went well. Your review will help others to make their decision in seeing Mr Balaggan in the future

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