Kamera Express  Reviews 8,519

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Been a customer for years and spent good money here, so I was disappointed by how this was handled. I purchased a Zeapon high speed motor which arrived completely faulty and has never worked... See more

Rated 5 out of 5 stars

In Amsterdam I was helped by Milan who in an easy, calm and clear way answered all my questions. I bought an excellent working second-hand Lumix G9 ii which has met my expectations and more. Quality... See more

Rated 5 out of 5 stars

My order came in without any delays (next day). The camera was packed meticulously, battery was full and everything was in order. I called customer service because I didn’t know Dutch, and they helped... See more

Rated 5 out of 5 stars

Almost a month ago we ordered a Olympus MFT 75/300mm and a Panasonic Lumix G70 at the shop in Amsterdam. Great advice: the staff really explained all (dis)advantages of several options. Especially,... See more

Company details

  1. Hobby Store

Information provided by various external sources

Voor de beeldmakers die werk van hun beeld willen maken hebben we alles in huis. Online én altijd dichtbij. Met alle liefde inspireren en stimuleren we je op het gebied van foto en video. Jouw kennis, enthousiasme en inspiratie, dat zijn wij. Zodat jij in beweging komt en met meer vertrouwen en plezier de mooiste beelden maakt. Kamera Express is er helemaal voor jou!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 35% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sony camera and sigma lens

I have bought camera and lens from Kamera Express, everything went smoothly. I am happy with the service and with the products. I bougth sigma 30mm 1.4 Art, I love sigma lenses and was not disappointed with this one. I have also bought sony alfa 7iv, very nice camera. I moved from the canon so needed to adjust my habits, but i am super happy with the product.

January 9, 2023
Unprompted review
Kamera Express  logo

Reply from Kamera Express

That is indeed a great lens and new camera! Very nice to read you already used it and you're happy with it.

Rated 5 out of 5 stars

Great service and product

Great service, great product, and hopefully, great warranty in the future.

January 29, 2023
Unprompted review
Kamera Express  logo

Reply from Kamera Express

Nice to read about your experience. Hopefully you won't need any warranty, but if you do we're here to help you!

Rated 4 out of 5 stars

The right store for me…

I bought a Sony camcorder two weeks ago in the store at Cappelle aan de IJssel and I must say that I was quite happy with the way I was served there. Good and honest information helped me to buy the right product: a Sony FDR-AX53. Besides I bought some accessories and trying to decide what to buy I was spontaneously helped bij another assistant who also gave me proper advice. It is still too early to say anything about the product I bought (althought it seems a good purchase), but I do know I bought it in the right store!

January 19, 2023
Unprompted review
Kamera Express  logo

Reply from Kamera Express

How nice to read that you had this experience, we would like to help you by giving the right advice, we hope you enjoy your purchases!

Rated 5 out of 5 stars

I'm new in photographie

I'm new in photographie. Knowing very little about camera's. They took their time to explain everything and gave info over the best way to get in the hobby. Very happy with the service and purchase i did.

January 24, 2023
Unprompted review
Kamera Express  logo

Reply from Kamera Express

Thank you verry much! Wish you lots of fun with you purchases!

Rated 4 out of 5 stars

Happy costumer

I am a customer of Camera Express Arnhem for some years already. A few weeks ago I went to the store to buy a new camera, I was very doubtful about the correct decision regarding this new camera, however the advice and knowledge of your salesperson helped me clarify my doubts and now I am confident that I have made the decision. correct decision.

January 11, 2023
Unprompted review
Kamera Express  logo

Reply from Kamera Express

It's lovely to read that you had this experience, I wish you a lot of fun with your new camera.

Rated 5 out of 5 stars

helpful with choosing the right camera

I am a beginner photographer, so choosing the right camera can be very confusing. I found the advice on the website very useful. The prices are competitive and I am very happy with the model I chose. The delivery also was quite fast - a few business days

January 21, 2023
Unprompted review
Kamera Express  logo

Reply from Kamera Express

Great to read, thank you! I wish you a lot of fun with your new camera.

Rated 5 out of 5 stars

Good experience

Great shop, enthusiastic employees with a lot of expertise !

January 19, 2023
Unprompted review
Kamera Express  logo

Reply from Kamera Express

Thank you verry much!

Rated 5 out of 5 stars

excellent information

We received excellent, informed information about any equipment we brought into our choice. The salesman knew about all necessary technical specs, advantages and disadvantages, had lot's of experience in the field himself and took all the time we needed to inform and consider. Much appreciated.

January 6, 2023
Unprompted review
Kamera Express  logo

Reply from Kamera Express

Glad we could inform you. Hopefully you made a good choice!

Rated 5 out of 5 stars

Always a good price and a quick delivery time

Always a good price and a quick delivery time.
And for me as a professional video user..I can find anything I need and do not have to visit different stores or website. Saves me time and money

January 13, 2023
Unprompted review
Kamera Express  logo

Reply from Kamera Express

Thank you, we do the best we can to offer this service. Super we have every product you need!

Rated 5 out of 5 stars

Great experience!

My experience has been great and all my questions have been answered. This helped in bringing clarity over which purchase should be best for my needs.

January 13, 2023
Unprompted review
Kamera Express  logo

Reply from Kamera Express

Glad we could help you with answering all of your questions. We hope you'll enjoy your purchase!

Rated 5 out of 5 stars

Awesome

Awesome, like waw what a perfect experience i lived (:

January 11, 2023
Unprompted review
Kamera Express  logo

Reply from Kamera Express

Wow, that's a great compliment. Thank you!

Rated 5 out of 5 stars

Fantastic store

Fantastic store. They give honest and good advice.
I would definitely recommend this store to everybody I know.

October 27, 2022
Unprompted review
Kamera Express  logo

Reply from Kamera Express

Thank you for your kind words, we really appreciate that!

Rated 5 out of 5 stars

Great after sale care!

I have bought there a projector on Black Friday 2021, which was repaired/ replaced in warranty period 3(!) times. It took some time, but responses were fast, and importantly, Kamera Express covers shipping costs, what should be standard everywhere... Things can go wrong, but they want to make it as little painful as possible.

September 14, 2022
Unprompted review
Kamera Express  logo

Reply from Kamera Express

We try our best. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Content for 15 years

Clear explanation, qualified staff in the shop. I am customer for more than 15 years. Always content with it.

December 25, 2022
Unprompted review
Kamera Express  logo

Reply from Kamera Express

We appreciate that! Thank you!

Rated 5 out of 5 stars

camera experts

Fast delivery, great products, good pricing, prompt customer service response.

November 24, 2022
Unprompted review
Kamera Express  logo

Reply from Kamera Express

Super that everything is to your liking!

Rated 5 out of 5 stars

Fuji 150-600mm lens

I Bought a Fuji 150-600mm lens. Everything went quickly and in no time I walked out of the shop and I also bought it for the right price.

November 29, 2022
Unprompted review
Kamera Express  logo

Reply from Kamera Express

That's a very nice lens! Have fun with it!

Rated 5 out of 5 stars

Great Products & Service

Great products, great prices and great customer service. I've ordered a number of products and no issues with any of them. Any questions or queries were answered promptly.

November 25, 2022
Unprompted review
Kamera Express  logo

Reply from Kamera Express

We're very happy to read that. Thank you for recommending us.

Rated 5 out of 5 stars

Very good advice and a good service

First of all I have asked for information over products via email which I received very fast. I then ordered my lens, which came fast and very good packed. I am very positiv over the feedback via email as well as over the service I received from Kamera Express when I visited them here in the Netherlands. Until know I have ordered a camera and two lenses and I am very happy with all my products from Kamera Express.

November 26, 2022
Unprompted review
Kamera Express  logo

Reply from Kamera Express

Thank you for ordering at us and placing a review about it. We always love to read that everything was to your liking.

Rated 4 out of 5 stars

Very good price and fast delivery

Very good price and fast delivery. I received help from the customer service through emails within 1-2 working days. Overall satisfied with their service, would use again.

November 28, 2022
Unprompted review
Kamera Express  logo

Reply from Kamera Express

Always happy to help! Thank you for wanting to visit again.

Rated 5 out of 5 stars

Great product, fast delivery, no-fuss customer service

Bought a new Sony camera during the post-Black Friday, and to my surprise the delivery was fast and on time. Upon picking up the order in the physical shop, the staff was efficient and provided well-explained answers to some of my questions regarding the camera. Highly recommended for a trust-worthy experience.

November 29, 2022
Unprompted review
Kamera Express  logo

Reply from Kamera Express

Enjoy your new Sony camera! We're very happy to read you liked our services. Thank you for rating us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look