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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach throughout the process. Many people highlight the excellent service, noting the efficiency and ease of their overall experience, with a strong consensus on the positive customer service received. Reviewers frequently mention the quick response times and clear communication, which contributed to a smooth and stress-free experience. Consumers often express gratitude for the personalized support and guidance that helped them secure suitable job opportunities.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the helpfulness,... See more

Service

Clients share positive opinions on service. Customers consistently praise the professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick feedback and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a really great experience working with Kim. She was super friendly, professional, and kept me informed every step of the way. Her communication was excellent, and she helped move things forward... See more

Rated 5 out of 5 stars

This company has fantastic opportunities advertised, working with Kim was a pleasure very professionally, quick turn around with interviews and job matches. I was offered a role that suited my skills... See more

Rated 5 out of 5 stars

Adam couldn't have been any better. I would highly recommend to both employees and employers as he leaves no stone unturned and is very professional in every aspect. A personal thank you to you Adam f... See more

Rated 5 out of 5 stars

I loved the fact that Kim was bubbly and informative everytime I spoke with her she contacted me 3 days in a row with the final call being congratulations. She was happy and excited to inform me. 10... See more


Company details

  1. Recruitment Service

Written by the company

Recruitment has been overpriced for far too long… We have ripped up the rule book and created a recruitment model which is designed to provide a professional recruitment service at a fair, affordable rate for all. We call it Hybrid Recruitment! A combination of the tried and tested recruitment methods mixed with online recruitment technology, fused together to create a results driven recruitment solution aimed at alleviating the time and stress of in-house recruiting, for a fraction of the cost of working with a traditional agency. We pride ourselves on our honest, transparent pricing and account management. No hidden costs, no marketing jargon, no stress. Our clients range from one man bands, start-ups, SMEs to global brands and multi-national corporations Our mission is to be an extension of your business and your personal recruitment team, not an external agency. We build a team around you and your needs that gets you results. Experienced recruitment professionals are on hand to fill your vacancies and provide full back-office support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

271 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Finley was excellent to work with and…

Finley was excellent to work with and talked me through the process and kept me informed at all times. I am delighted with the outcome and very grateful to Finley and Kamro for the wonderful assistance in obtaining a role and would highly recommend Kamro and Finley. Kind regards
Gill

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Professional manner

Dealt with a gentleman called max throughout my recruitment for my interview/job, max was very professional and was able to answer any questions or queries I had relatively quick which made the whole process very easy, highly recommend

November 14, 2024
Unprompted review
Rated 2 out of 5 stars

Buyer beware - results not guaranteed

We have worked with Kamro on two separate searches. The first, hit a rough patch but they were responsive to feedback and after changing the recruitment consultant were able to find a successful candidate. Sadly, that candidate was hired but was disruptive and left whilst in probation. We decided to work with Kamro again however this time our experience has been lacking in communication and on the whole unprofessional. We do not as a business appreciate vexatious reviews ourselves, therefore this review is left to be as fair as possible to future potential customers. After failing on the second search, Kamro were at pains to reiterate that they offer a 'service' based approach. However I note their own marketing copy on Trust pilot states :...results driven recruitment solution aimed at alleviating the time and stress of in-house recruiting..." Sadly, this was not our experience. In short we did not receive a professional service and the result of the search meant we did not see one candidate qualified for the role. I expect Kamro will retort that we were not offering a market competitive rate or were too restricted in our requirements which are categorically not true. We do wish Kamro the best in their endeavours, however with lack of results, their fee then becomes very expensive to simply post to a job board.

October 1, 2024
Unprompted review
Kamro Ltd logo

Reply from Kamro Ltd

Hi Nat,

Thank you for the review. Unfortunately you are correct in our response, the salary was just far too low to achieve any interest.

You were offering a fair amount under market rate for a 10+ years experienced Joiner, of which we were unable to find anyone with that level of experience on that salary.

However, we did actually put forward 4 candidates who matched the experience requirements, albeit at a slightly higher salary. 2 of which you interviewed and gave good feedback on, however you declined due to salaries, and the other 2 you declined before an interview due to salary requirements.

It's great that we managed to fill the first vacancy, and we're confident that we would have filled the second one if you were willing to pay market rates for candidates.

We do appreciate budget restraints however, our advice would be to drop off some experience requirements if you're unable to increase salary.

We wish you all the best of luck with your candidate search.

Rated 5 out of 5 stars

Excellent

Whole process from start to finish was very smooth, Adam was a great help couldn’t be happier with how thing went, he went above and beyond wherever possible, thanks again!

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

These guys go above and beyond to help you with anything you need.

First time using these guys and I have to say they are one of the best recruitment agencies out there. Adam really helped me with everything I needed and even now is offering to keep in touch for future roles.

Brilliant service

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great friendly service

We have been looking to recruit a commercial catering engineer for a very long time. Kamro offered us a solution that seemed to be just what we were looking for. Kimberley is our account manager and has been very proactive at finding a suitable candidate and trust me it’s like looking for rocking horse manure! She has found a few who on the surface seemed ideal but unfortunately they didn’t work out. Recently she has again pulled the rabbit out of the hat and found us someone who is looking promising. We have been so happy with the services provided. Thank you so much

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Recruiting agent Finley was exceptional…

Recruiting agent Finley was exceptional in handling my recent job application. From our first conversation, he was professional, attentive, and genuinely invested in helping me secure the right role. He kept me well-informed throughout the process, offering valuable advice and quick responses to any questions I had. His communication was clear and proactive, ensuring everything ran smoothly. Thanks to his dedication, the entire experience felt seamless and stress-free. I couldn't have asked for better support and would highly recommend Kamro to anyone looking for a recruiter who truly cares about their success.

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

I feel that I have been fleeced

Well, I have really hit a dud here..I don't usually pay upfront for a service I have not had but took a risk against my better judgement only to find that after 12 weeks I have had only one applicant who did not even fit the model I was looking for! I was looking for an office based worker. My contact (Ethan) was clearly out of his depth and I had to chase regularly for updates and am still waiting for Stuart to respond to me with my complaints after promising me he would look into it, and this was some time ago. Disgraceful and unprofessional service and a complete waste of time and money.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Delighted to recommend Adam Potten and Kamro Ltd

I am delighted to recommend Adam Potten from Kamro Ltd for his exceptional persistence, commitment, and hard work. Over the past month, I have had the pleasure of working closely with Adam and have consistently been impressed by his dedication and tenacity.

Adam demonstrates an unwavering commitment to finding the best opportunities for individuals. His persistence in sourcing and engaging top candidates is truly commendable.
One of the most remarkable aspects of Adam's work is his ability to build and maintain strong relationships with both candidates and hiring managers. His communication skills are exceptional, and he always keep all parties informed and engaged throughout the recruitment process.

Best of luck Adam and Kamro Ltd.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Five star experience

Absolutely five star experience with Ethan. Ethan has helped me secure a new job. Ethan kept in contact with me all along and was happy to help with everything I needed. I am so thankful and grateful for all of Ethan’s excellent support

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Kamro

I had a great experience with Kamro. Finley from their team was incredibly supportive and professional, helping me secure the job I applied for. Their communication was excellent, and they made the process smooth and stress-free.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful

Ethan has helped me find my new career. I felt he was very supportive and kept in regular contact. He answered any and all questions I might have and I believe I was successful due to all his help and support

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Finley

I had an excellent experience with Finley. He was incredibly thorough, patient, and friendly throughout the entire process of helping me secure my job. His support and guidance made a significant difference, and I couldn’t have done it without him. Highly recommend!

August 8, 2024
Unprompted review

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