Kamsons Pharmacy Reviews 3,843

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 268 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and friendly demeanor, often highlighting their knowledge and efficiency. Many people appreciate the excellent service, noting quick prescription processing, personalized care, and a welcoming atmosphere that makes them feel valued. However, some people were dissatisfied with the customer service, mentioning issues like lost prescriptions, incorrect medication, and unhelpful or rude staff. A few other people also felt that the service had deteriorated, citing problems with communication and a lack of professionalism.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and efficient service,... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the excellent service,... See more

Location

Reviewers highlight ambiguous aspects of location. Many customers appreciate having a local branch, with some... See more

Product

Consumers have mixed experiences regarding product availability and accuracy. Many reviewers report issues... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited Kamsons Station Parade because my mother had run out of some glaucoma drops . I had already been to GP who could not issue prescription without it being reviewed . The lovely lady called T... See more

Company replied

Rated 5 out of 5 stars

Pharmacist in Hailsham, young male, i think American accent he had. So pleasant & friendly. Tried to get Dr's appointment since before Christmas via phone, video call appointment, on app to not succe... See more

Company replied

Rated 5 out of 5 stars

Left Doctors at 0900. Medicines delivered at 1230. Brilliant as usual. Delivery team always so helpful and friendly. Shop and dispensing personnel the same. Moved to this pharmacy 3 or 4 years ag... See more

Company replied

Rated 5 out of 5 stars

I was traveling to the UK from USA. I was short on one of my medications. As a diabetic I began to panic. My family recommended Kamson Pharmacy, and I’m so glad they did. I made an appointment with th... See more

Company replied


Company details

  1. Pharmacy

Written by the company

Kamsons Pharmacy is a family-owned group of pharmacies based across England. Kamsons Pharmacy offer a range of professional services including free prescription delivery.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

All went smoothly

Very pleasant Pharmacist who carried out injection. Answered questions I asked clearly so I could understand.

October 15, 2025
Unprompted review
Kamsons Pharmacy logo

Reply from Kamsons Pharmacy

Hi Linda,

Thank you for your 5-star review.

Kind Regards,

Kamsons Team

Rated 5 out of 5 stars

Really lovely staff

Really lovely staff, kind caring efficient. Thank you

October 15, 2025
Unprompted review
Kamsons Pharmacy logo

Reply from Kamsons Pharmacy

Hi Tracy,

Thank you for your 5-star review.

Kind Regards,

Kamsons Team

Rated 5 out of 5 stars

Appointment on time

Appointment on time , injection done well with no pain or blood. Pharmacist pleasant to deal with.

October 15, 2025
Unprompted review
Kamsons Pharmacy logo

Reply from Kamsons Pharmacy

Hi Colin,

Thank you for your 5-star review.

Kind Regards,

Kamsons Team

Rated 5 out of 5 stars

Appointment was on time and the person…

Appointment was on time and the person giving the vaccine explained everything clearly. Care was taken to ensure I had not had any previous adverse reactions.

October 15, 2025
Unprompted review
Kamsons Pharmacy logo

Reply from Kamsons Pharmacy

Hi Janet,

Thank you for your 5-star review.

Kind Regards,

Kamsons Team

Rated 5 out of 5 stars

Outstanding customer service at…

Outstanding customer service at Shopwyke Chichester
All the staff are an asset to Kamsons
Everyone has been so supportive with my Journey to start Mounjaro.
2 weeks in and I feel I’ve lost weight.
Thank You Sally

September 24, 2025
Unprompted review
Kamsons Pharmacy logo

Reply from Kamsons Pharmacy

HI Sally,

Thank you for your 5-star review. I am pleased to hear that you have received great customer service at our Shopwyke branch. I have forwarded on your review to the team with a big well done.

Kind Regards,
Kamsons Team

Rated 5 out of 5 stars

Always go here for flu jabs

Always go here for flu jabs. Person who does them is great, friendly and all done within minutes. Much easier and faster than going to the doctors surgery.

October 11, 2025
Unprompted review
Kamsons Pharmacy logo

Reply from Kamsons Pharmacy

Hi Ben,

Thank you for your 5-star review. I am pleased to hear that you have received great customer service.

Kind Regards,
Kamsons Team

Rated 5 out of 5 stars

Really nice pharmacist giving the…

Really nice pharmacist giving the injection. Very friendly atmosphere.

October 11, 2025
Unprompted review
Kamsons Pharmacy logo

Reply from Kamsons Pharmacy

Hi,

Thank you for your 5-star review. I am pleased to hear that you have received great customer service.

Kind Regards,
Kamsons Team

Rated 5 out of 5 stars

Good experience best pharmacy ive ever…

Good experience best pharmacy ive ever been to

October 10, 2025
Unprompted review
Kamsons Pharmacy logo

Reply from Kamsons Pharmacy

Hi Sean,

Thank you for your 5-star review. I am pleased to hear that you have received great customer service.

Kind Regards,
Kamsons Team

Rated 5 out of 5 stars

'Flu vaccination.

I went to Kamsons for a 'flu vaccination. I didn't have to wait very long as I had booked the appointment.
The whole process was very efficient and professional.
The Pharmacist was very helpful and polite.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Flu jab in Hastings

Booking was very easy
The actual waiting in the Pharmacists was short.
The Pharmacist was diligent in the questions asked.
The actual jab itself was painless.
So my experience was positive in every way.
Gary Blower
Hastings

October 7, 2025
Unprompted review

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