Karcher Center Craigmore Reviews 

99
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

"I gave my K4 in for servicing about eight weeks ago. After contacting the service center four or five times, I was informed during the fifth week that some engineers on-site had fixed my machine... See more

Rated 5 out of 5 stars

Karcher 5 arrived within good time, even with covid-19 situation. Price matched from homebase, but with additional year warranty as karcher centre. Free delivery. Highly recommend. 👍. I'm north east... See more

Rated 5 out of 5 stars

My first experience using this company was excellent from start to finish.Took my Karcher to the centre and Ethan explained professionally the process. Within three hours Russell (engineer) rang m... See more

Rated 4 out of 5 stars

Wd2 is so good brought it for my mum too , Daft’s that when buying accessories for the hoover its 25£ which come with an item that already comes with the hoover , no option to buy the small brush att... See more

Company details

  1. Cleaning Products Supplier

Information provided by various external sources

Karcher Belfast stock, sell and deliver a wide and extensive range of Karcher Home and Garden Equipment, Accessories and Spares for pressure washers and floor polishers. They provide Karcher service and repairs on site.


Contact info

3.5

Average

TrustScore 3.5 out of 5

99 reviews

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3.5

All reviews

(99)

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Rated 1 out of 5 stars

I Called in to Get a Replacement…

I Called in to Get a Replacement Trigger Gun for my Karcher Power Washer , The Woman at the Counter Did Not Have a Clue What she was Doing When I Tried to go to the Display to the Left of the Counter to Point out the Trigger Gun I Needed She was Extremely Rude Telling me Customers are Not Allowed in that Area . There Was No Signage to Indicate That Customers are Not Allowed in that Area , I gave this Woman all the information and Pointed to we’re the Trigger Gun was , Wont Ever go there again

September 8, 2020
Unprompted review
Rated 1 out of 5 stars

4 months on and a faulty replacement part supplied

My ID is 166520 and I posted a review which stated that the replacement water bottle is faulty BUT the reply from Karcher states that the problem has been resolved, this indicates to me that they have not really bothered to read the information that was in my post on Trustpilot. In fact I received a further message via Trustpilot asking for my identity Total chaos

August 8, 2020
Unprompted review
Rated 1 out of 5 stars

PLACED AN ORDER WHICH WAS IN STOCK

PLACED AN ORDER WHICH WAS IN STOCK . WAS INFORMED WAS DESPATCHED 22 MAY AND WAS GIVEN TRACKING NUMBER
TRACKING SAYS STILL ON THE WAY TO ROYAL MAIL . TWO EMAILS SENT TO KARCHER BELFAST ASKING FOR UPDATE ON ORDER TO DATE 29 MAY NO REPLY .
LACK OF COMMUNICATION . NO TELEPHONE NUMBER FOR STORE .

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

Great service - thanks

Great service at a difficult time. There was a problem with my order (no-one's fault) and one of their service agents stepped up and took charge of sorting everything out. Really appreciate being able to get my replacement part.

May 29, 2020
Unprompted review
Rated 3 out of 5 stars

I bought a HDS 6/10 online and noticed…

I bought a HDS 6/10 online and noticed later the price online had depreciated £180. When I enquired I was told it was an error however I could have purchased one at the cheaper price and cancelled the first order if I had have wanted but decided not to.

Not as much as a complementary tub of washer liquid on delivery. At nearly £2500, Craigmore need to realise customer satisfaction is paramount and on this occasion I wasn’t impressed.

May 20, 2020
Unprompted review

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