Karma Auto Transport Reviews 153

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the clear communication and responsiveness from the customer service team, making the process smooth and easy. Reviewers also frequently mention timely payments, indicating a positive financial interaction. However, some customers also noted issues with the delivery service, specifically mentioning late deliveries and unexpected changes to pickup schedules. A few other people felt dissatisfied with the company's ability to adhere to agreed-upon timelines and pricing, citing instances where drivers were not lined up despite advance payment and quotes were not honored.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the smooth process, excellent... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism and excellent... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Payment

Customers consistently note positive experiences with payment. Many reviewers highlight quick and honest... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some customers experienced timely pickups and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our son’s truck broke down in Chicago. We were very fortunate to locate Nationwise Transmission dealer in Berwyn, IL. They too earned an excellent rating from us. Our son was due back in LA for medica... See more

Rated 5 out of 5 stars

I recently used Karma Auto Transport to ship my car from Chicago to San Diego , and the experience exceeded my expectations. From the quick online quote to seamless communication via email and text, t... See more

Company replied

Rated 5 out of 5 stars

Bobby with Karma was very helpful. I called him desperate after hiring another auto transport company who was unprofessional and did not follow through. He was great through the entire process, follow... See more

Company replied

Rated 5 out of 5 stars

I have to admit. I was skeptical at first. I had just had a really bad experience with another vehicle shipping company, and I was not convinced. However, Nick at Karma Auto Transport delivered on e... See more

Company replied


Company details

  1. Vehicle Shipping Agent
  2. Shipping Service
  3. Transportation Service

Written by the company

Karma Auto Transport is one of the highest rated car shipping companies in the United States. We ship annually over 75,000+ vehicles between all 50 states. We strive to deliver a 5-star vehicle-shipping experience for all of our customers. Our company is licensed by the Federal Motor Carrier Safety Administration (FMCSA) under MC 967442 and US Department of Transportation (USDOT) 2882553. We are proud to be a BBB accredited A+rated company and 5 Star Rated on Yelp, Google, and Transport Reviews. We have delivered more than 12k vehicles, served more than 10k happy customers, and currently working with more than 45k vetted carriers.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Good company

Good company! Will work with them again.

January 18, 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You!

Rated 5 out of 5 stars

It was amazing to work with Bobby

It was amazing to work with Bobby
Good broker to transport your car,trustly and high recomend.

January 17, 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

We appreciate your kind words!

Rated 5 out of 5 stars

Definitely recommend

They were very friendly and communicated every step of the way. No issues would definitely work with again! Recommend

January 2, 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank you!

Rated 5 out of 5 stars

easy to communicate

easy to communicate. quickly solved all issues over the phone. there was no problem at all.

January 6, 2025
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You!

Rated 5 out of 5 stars

Talk about good karma... the best!!!

The best. I have used Karma twice now and will only use Karma in the future. Bobby was amazingly responsive -- quoted me a fair price immediately for a transport on the days requested. Bobby answered all my follow up questions within minutes of my sending an email. His driver was equally responsive and professional. My car arrived on time, and was well taken care of. I have complete confidence in Karma and recommend them highly!

December 11, 2024
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank you so much for the kind words!

Rated 5 out of 5 stars

Amazing express service

Amazing express service, loaded car and arrived next day not even more than 24 hours, 1 day delivery is crazy, guys be nice with bob, my guy will take care it with you

December 12, 2024
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You!

Rated 5 out of 5 stars

5 Stars

Use them! Use them! I have been shipping cars for 11 years, they are by far the best!

November 20, 2024
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank your Mr. Gigov!

Rated 5 out of 5 stars

Great broker to work

Great broker to work with. Excellent communication, transparent and prompt payment.

November 26, 2024
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

It was a pleasure working with you, we look for forward to many more years to come!

Rated 5 out of 5 stars

These guys were great

These guys were great. From Boston to California, I had my car is 6 days! Not to mention they were a last minute hire. Bobby saved me when another company couldn’t get the job done, they found me a driver within 48 hours. Thanks to Albert, the transporter who drove my car from Boston to San Diego within 6 days. I would 100% recommend them

November 20, 2024
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Hello Daniel, I could tell that you are under a lot of stress when you called. Another company had let you down, so we had to step up and fix the situation. I am glad we were able to help you in the last second and the car was delivered ahead of schedule. Next time, please give us a call first! Thank you Daniel!

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