Karma Auto Transport Reviews 153

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the clear communication and responsiveness from the customer service team, making the process smooth and easy. Reviewers also frequently mention timely payments, indicating a positive financial interaction. However, some customers also noted issues with the delivery service, specifically mentioning late deliveries and unexpected changes to pickup schedules. A few other people felt dissatisfied with the company's ability to adhere to agreed-upon timelines and pricing, citing instances where drivers were not lined up despite advance payment and quotes were not honored.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the smooth process, excellent... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism and excellent... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Payment

Customers consistently note positive experiences with payment. Many reviewers highlight quick and honest... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some customers experienced timely pickups and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our son’s truck broke down in Chicago. We were very fortunate to locate Nationwise Transmission dealer in Berwyn, IL. They too earned an excellent rating from us. Our son was due back in LA for medica... See more

Rated 5 out of 5 stars

I recently used Karma Auto Transport to ship my car from Chicago to San Diego , and the experience exceeded my expectations. From the quick online quote to seamless communication via email and text, t... See more

Company replied

Rated 5 out of 5 stars

Bobby with Karma was very helpful. I called him desperate after hiring another auto transport company who was unprofessional and did not follow through. He was great through the entire process, follow... See more

Company replied

Rated 5 out of 5 stars

I have to admit. I was skeptical at first. I had just had a really bad experience with another vehicle shipping company, and I was not convinced. However, Nick at Karma Auto Transport delivered on e... See more

Company replied


Company details

  1. Vehicle Shipping Agent
  2. Shipping Service
  3. Transportation Service

Written by the company

Karma Auto Transport is one of the highest rated car shipping companies in the United States. We ship annually over 75,000+ vehicles between all 50 states. We strive to deliver a 5-star vehicle-shipping experience for all of our customers. Our company is licensed by the Federal Motor Carrier Safety Administration (FMCSA) under MC 967442 and US Department of Transportation (USDOT) 2882553. We are proud to be a BBB accredited A+rated company and 5 Star Rated on Yelp, Google, and Transport Reviews. We have delivered more than 12k vehicles, served more than 10k happy customers, and currently working with more than 45k vetted carriers.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Good company and good communication

November 18, 2024
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Communication is key in the car shipping business and we always do our best to keep our customers informed during the entire car shipping process. Thank You!

Rated 5 out of 5 stars

Great people

Great people, will work again

November 5, 2024
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

It was a pleasure to work with you, we look forward to workin with you again soon!

Rated 5 out of 5 stars

Bobby at Karma was fabulous

Bobby at Karma was fabulous. He said the car would be picked up in 24to 48 hours. It was picked exactly in that timeframe. The driver that Bobby chose said the vehicle would be delivered in 3 to 4 days (and i might add it was a 2200 mile trip) and it was delivered in that timeframe. When i met the driver (James) the vehicle was off the truck waiting for me in perfect condition. This is the company you want to go with!!!

November 5, 2024
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You!

Rated 5 out of 5 stars

Reliable service

I was very happy with the service. Everything we arranged was provided, on time pick up and on time delivery as scheduled. The communication is good and they are very accommodating.

November 1, 2024
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You Sir!

Rated 5 out of 5 stars

The best company out there

The best company out there. They went above and beyond for my son’s car to be delivered for his 18th birthday. The driver was a true professional and a very funny guy. Thank you Karma

October 24, 2024
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

We appreciate your feedback George!

Rated 5 out of 5 stars

This company is the best company to…

This company is the best company to work with. They always answer any questions and have the best service. I will be happy to work with them everytime.

November 1, 2024
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Please working with you!

Rated 5 out of 5 stars

Best service!

Karma Auto Transport has great reviews everywhere, and you can’t go wrong using them! Bobby gave me a very low price for the best service! Whenever I need transport, I will always use them. They are just amazing. Thank You very much!

October 30, 2024
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You!

Rated 5 out of 5 stars

A+ company to work with!

Great communication and on time payment. A+, would work with again!

October 29, 2024
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Please working with your team, we looking forward to shipping more vehicles with you!

Rated 5 out of 5 stars

389 Auto Tranport

Karma Auto Transport:
- good price
- good support
- friendly community
- 24/7 support
- chat and calls on strong top level
Our company was and will working with them in the future 100%.
We are appreciate you guys for your business .

October 28, 2024
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You!

Rated 5 out of 5 stars

Good service!

Good service!

October 29, 2024
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You Maria! We look forward to working with you in the future!

Rated 5 out of 5 stars

Great shipping experience

Great shipping experience, Bobby was very responsive .. like I send you a text and he'll reply in a few seconds, if you make a phone call to bobby he'll pick up on the first ring. Car was delivered earlier than the estimated timeline. Will book again in the future for my transport needs.

October 24, 2024
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You!

Rated 5 out of 5 stars

Highly recommended!

Karma was great to work with! They were efficient, communicative and made the process so simple. I will be using them again!

October 12, 2024
Karma Auto Transport logo

Reply from Karma Auto Transport

Thank You!

Rated 5 out of 5 stars

Great professionals

It was a pleasure working with Karma Auto Transport. I was struggling to find a reputable company to transport my vehicle to California. I came across this company on Trust Pilot. They did a spectacular job and I am very impressed with their professionalism while transporting my daughter's car. They kept me updated throughout the process and their driver was very nice. The car was picked up on time and delivered on time and I will for sure be using them in the future.

September 29, 2024
Karma Auto Transport logo

Reply from Karma Auto Transport

Hello, it was a pleasure shipping your daughters vehicle, we look forward to shipping it again in the future.

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service! They gave me a great price and went out of their way to make it happen for me. Driver, Vlad kept me updated through the entire process. I booked online and it took less than 3 minutes. I would suggest others to try them- really a 5 star service.

July 2, 2024
Unprompted review
Karma Auto Transport logo

Reply from Karma Auto Transport

Michael, it was a pleasure shipping your vehicle. Thank You!

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