Kassaria Reviews 

STAY AWAY.. placed an order for the lip liner and received a discount, only later did I found out I was automatically entered into a subscription I did not want. No language about the subscription was ever presented nor on my order confirmation. After finally figuring out how to cancel, they shipped me another order after cancelation and charged me again! STAY AWAY

Do not trust this company. Product is nothing like those advertised and they use your details to set up subscriptions. Total scam company

This is robbery !
Never agreed to a subscription and yet they are charging me every month.

Like many other people on here, I placed ONE order with Kassaria and received a (rubbish) lipstick from them. The following month, the same lipstick arrived again and they took money out of my bank account again. I presumed this was just a mistake, so I contacted their Customer Services. They claimed I had signed up to a "subscription" to receive the same lipstick every month forever. They refused to provide a returns label for me to send the second lipstick back for a refund. I am now having to go through disputing the transaction via my bank. A total scam and the lipstick is also rubbish.

SCAM SCAM SCAM SCAM SCAM SCAM SCAM!

I’d give it zero stars if that were an option. The customer service is horrendous, they trick you into a Buy 1 get one free which is smoke and mirrors to sign you up for an unauthorized subscription. They do not honor their return policy for missed shipments and literally argued through 39 iterations trying to solve the order issue (first trial product never came and then they inundated me with unauthorized subscription). On top of that, I finally tried the product and it is AWFUL.

DO NOT ORDER ANYTHING FROM THEM! It’s a big scam. They will withdrawal money from you every month even though you do not have a monthly subscription with them.

Quick response to my questions with no hassle.

I accidentically subscibed to a monthly delivery and made a cancellation. Everything was arranged within a few days. My one time order was delivered perfectly.

Fraudulent company, don’t buy anything here, they keep charging you every month. I have reported this to consumer authorities

It felt like such a typical online fraud. You think you’re just trying one product—maybe a free trial or a small sample—only to discover later that, without your knowledge or proper consent, you’ve been signed up for an ongoing subscription. The charges appear on your account, and suddenly you’re paying for something you never actually agreed to.

What makes it worse is the way these companies present themselves online. On their website, they proudly display an extremely high rating on Trustpilot, as if thousands of satisfied customers have vouched for them. But in reality, those glowing reviews are often misleading, curated, or even fabricated. When you dig deeper, you find frustrated customers telling the real story—hidden fees, misleading terms, and the struggle of trying to cancel.

It’s a classic trick: lure people in with promises of quality and credibility, then trap them in subscriptions that are difficult to escape. And while they polish their reputation with fake ratings, real customers are left feeling cheated and powerless.

Don’t order there. It is a scam.
I did a one time order and I ended up with a monthly subscription of lipsticks. I am not able to get on the website of the company anymore.

They keep sending me the awfull lip tatoo I ordered it once and now my 3rd delivery AND Bill is on its Way i did NOT order or agree to any “keep em coming” agreement. STOP SENDING ME YOUR CRAP!

bought product once and now they continue to send me products, Also the product was not what was advertised-- Scam alert! no website all the sudden and no way to contact them.

I accidentally ordered the same shade twice, and Customer Service was able to change my order to the 2 shades I wanted, post-transaction. Then, my item was out of stock, but a CSR reached out proactively and immediately to let me know that I would receive regular updates. Worried this might be a scam, but the product was back in stock quickly and they shipped it out in a timely manner. 5-star customer service on a 3-star product.

The products was amazing and the shipping was a little bit late because I live in Greece

If I could give zero stars I would. It signed me up for a subscription and I think I’ll have to cancel my cc to stop it. The website is nonexistent, they don’t reply to my emails. Don’t do it!!

Arrived on time and a great product, unfortunately super popular with my daughter and her friends!

did not receive delivery
contact details to freight company scam
no way to contact to get any straight answers.
will not recommend this at all.

Good follow up when I didn't get my package and the next day it was here. thanks