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Katamu Reviews 424

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TrustScore 5 out of 5

4.9

Fitness Equipment Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and effectiveness in providing support. Many people highlight the exceptional customer service, describing the staff as friendly, responsive, and genuinely helpful in resolving issues and answering questions. The ordering process is frequently mentioned as smooth and efficient, with consumers appreciating the team's ability to handle changes and ensure satisfaction. However, some customers also noted occasional issues with order fulfillment, such as delayed deliveries or missing items. A few reviewers experienced initial problems with receiving defective products or incorrect sizes, though these were generally resolved through the company's customer service.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers praise the high-quality... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the high quality... See more

Customer service

Consumers consistently report highly positive experiences with customer service. Many reviewers describe the... See more

Staff

Clients share positive opinions on staff. Consumers consistently praise the team for being helpful, patient,... See more

Order

Reviewers mention positive feedback about their orders. Many customers appreciate the quick and helpful... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve been using the Katamu Weight Lifting Belt for a while now, and I couldn’t be happier with it. The quality is top-notch — you can immediately tell it’s built to last. What really stands out i... See more

Rated 5 out of 5 stars

I’ve been in Iraq in deployment for 6 months and this is probably the clothes I’ve ordered that I’m most excited to wear when I get back. The wife said they are amazing quality and showed them to me... See more

Rated 5 out of 5 stars

The customer service was outstanding – quick, friendly, and really helpful. What I loved most was the option to communicate via Discord. That’s such a smart idea! It makes everything more direct and p... See more

Rated 5 out of 5 stars

Quick and responsive especially when your products maybe a little late to arrival or if you need to update the product that you do want because they are getting SO MANY ORDERS. There was something mis... See more

Company details

  1. Fitness Equipment Store

Written by the company

Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life

Contact info

4.9

Excellent

TrustScore 5 out of 5

424 reviews

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1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Initially received a defective belt

Initially received a defective belt, but Harvey made sure the issue was resolved. Got my Memento Mori replacement with some nice red wrist straps which were complimentary I’m sure. Great customer service and great products!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Katamu made it very easy to swap out an item in my order. Also that quality of the equipment was great. I got the strength kit for someone as a gift, but I will be getting my own soon too.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been looking for a good lifting…

I’ve been looking for a good lifting belt for a while and instagram hear my wishes and showme an add from Katamu belts and I don’t think twice! This being a awesome belt helps my back strength, I can tell I can do more reps

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the wrong size

I ordered the wrong size belt but I let the company and they were quick with a response and incredibly helpful. They made the process easy and better yet the belt is incredible. Looks so nice and I can’t wait to lift in it more.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

The lever belt feels amazing

The lever belt feels amazing, I used it that day i got the delivery and it made my squat and deadlift and lifts feel smoother more controlled and comfortable.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great belt

Great belt! premium quality sizing is spot on and holds well under pressure helps me get my max even after a long day.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service when I needed to exchange one belt to another. Clear and consistent communication throughout the process made me confident that I was in good hands. Not to mention that when I actually got my belt it was top quality and great for my heavy lifts.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love my products

Absolutely love my products, I already have a few more PR’s. The products are beautiful and very well-made. only issue I’ve had was that the delivery was a bit longer because I live on the other side of the world( the Netherlands). Customer service was great when I reached to them so I’m absolutely very happy to have ordered here.

February 25, 2026
Unprompted review

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