Kate Barton Reviews 

205
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, beautiful fabrics, and well-made items, often noting their comfort and stylish designs. Many reviewers highlight the speedy and prompt delivery, with items arriving well-packaged. The customer service is frequently described as helpful and excellent, especially in resolving queries or issues. Many customers are delighted with their purchases, often becoming returning customers and recommending the brand to others. However, some customers also noted that sizing could be inconsistent, occasionally needing to return items that were too big or long, or choosing to size down for a better fit.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the good quality linen, great design,... See more

Quality

Consumers consistently report positive experiences with the quality of products, highlighting good quality... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speedy and prompt arrival... See more

Order

Users describe ambiguous interactions with order, with some consumers reporting easy ordering processes,... See more

Customer service

Customers consistently report positive experiences with customer service, often highlighting their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There is a personal touch to everything the company does... ordering my most recent item at a pop up shop the.two ladies there were absolutely wonderful, nothing was too much trouble. Kate Barton clot... See more

Rated 5 out of 5 stars

Delivery was speedy. Dress was absolutely beautiful, so well made. Unfortunately it didn’t suit me & I had to return. Return process was simple & received refund quickly. Will be purchasing from Kate... See more

Rated 5 out of 5 stars

Kate Barton clothes are always great quality with lovely fabrics. They have a select number of styles that quickly become firm favourites. All orders are delivered swiftly and returns are straightforw... See more

Company replied

Rated 5 out of 5 stars

It’s always a pleasure when I receive a parcel from Kate Barton. Quick delivery and great customer service if you have any questions or concerns. The items are of good quality and I simply love the... See more


Company details

  1. Clothing Store

Written by the company

A considered, multifaceted, everyday wardrobe - designed for life, by Kate.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

205 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(205)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt delivery of excellent quality…

Prompt delivery of excellent quality items, beautifully packaged

December 20, 2024
Kate Barton logo

Reply from Kate Barton

Dear Andrea,

Thank you for taking the time to write a review about the recent purchases you have made from us.

We are delighted to hear that you think the quality of the tops you bought from us are excellent and they were beautifully packaged when sent out to you.

It is always good to hear that the order arrived quickly and effeciently.

Please let us know if you have any questions about your order or the Shirt and Polo Top.

We hope to see you again soon.

Kind regards,

The Kate Barton Team

Rated 5 out of 5 stars

Fabulous customer service and clothing

Received the wrong size. I was immediately offered the correct size and refunded postage. Customer service is very professional. Dress is just gorgeous. I have to size up due to having an E cup bust. This dress has a heavier fabric and the skirt needs taking in. No prob as I can sew.

December 19, 2024
Kate Barton logo

Reply from Kate Barton

Dear Diane,

Thank you for taking the time to write a review about the Dress Coat you recently bought from us in the Archive Sale.

We are so glad to hear that our Customer Service met with your expectations and were professional to deal with.

Great to hear you think it is a gorgeous Dress Coat and you are happy with the size, despite some minor alterations you would like to make.

Please let us know if you have any questions which we can help you with.

We hope to see you again.

Kind regards,

The Customer Service Team

Rated 5 out of 5 stars

Love the dress

Love the dress - even better than described. Lovely quality. I’ll be wearing this for years.

December 19, 2024
Kate Barton logo

Reply from Kate Barton

Dear Keziah,

Thank you for getting in touch with us.

We are so thrilled to hear that you love the quality of the your Easy Winter Dress and it is even better than you thought it was described.

It is also nice to hear that you plan on wearing it for years to come!

Please let us know if you have any questions which we can help you with.

Kind regards,

The Customer Service Team





Rated 5 out of 5 stars

Fab!

Beautiful soft shirt, can't wait to wear it!
Easy to order, quick delivery.
Thank you

November 20, 2024
Kate Barton logo

Reply from Kate Barton

Dear Carolyn,

Thank you for taking the time to write a review about your recent purchase form us.

We are so glad to hear you you think the Edwardian Shirt you bought from us is lovely and soft and that you can't wait to wear it.

It is always good to hear that you found it quick and easy to order from us and the delivery was prompt.

We hope you enjoy wearing the shirt over the festive period.

Please let us know if you have any questions which we can assist you with.

Wishing you a very Merry Christmas.

Kind regards,

Arabella

Rated 5 out of 5 stars

I am delighted with the dresses

I am delighted with the dresses, so beautifully made and with such lovely fabric

November 19, 2024
Kate Barton logo

Reply from Kate Barton

Dear Shirley,

Thank you for taking the time to write a review about the order you recently purchased from us.

We are thrilled to hear how delighted you are with the Pinafore Dress you ordered and how beautifully made you think it is and the lovely fabric it is made from.

We hope you enjoy wearing over the Christmas period.

Please let us know if you have any questions which we can help answer for you.

In the meantime, wishing you a Merry Christmas.

Kind regards,

The Kate Barton Team

Rated 5 out of 5 stars

Very happy customer

The red corduroy pinafore dress is absolutely stunning and so well made. I can’t wait to wear it at my Christmas party.

December 3, 2024
Unprompted review
Kate Barton logo

Reply from Kate Barton

Dear Beverley,

Thank you for taking the time to write a review for the recent purchase you made form us.

We are so glad to hear that you think the Red Pinafore Dress you ordered from us is stunning and well made.

Enjoy wearing it over Christmas and to your party.

Please let us know if you have any questions which we can help you with.

In the meantime, wishing you a very Merry Christmas.

Kind regards,

The Kate Barton Team

Rated 1 out of 5 stars

I have bought 2 previous pairs of your…

I have bought 2 previous pairs of your trousers, small regular, thrilled with them. The recent purchase/disappointment (inspite of measuring my old ones that seemed the same as your new sizing of 10) did not fit, far too large in the waist and very baggy in the seat, plus the fabric didn’t feel as good, have you changed suppliers?

November 20, 2024
Rated 5 out of 5 stars

Wonderful clothes

Delivery came super fast. Love my new trousers. Very stylish and fabulous quality.
Great addition to my Kate Barton collection!
Am delighted to have discovered this brand.

November 18, 2024
Kate Barton logo

Reply from Kate Barton

Dear Birgit,

Thank you for kindly taking the time to write a review about your recent purchase from us.

We are thrilled to hear that the delivery was fast and that you love your new Hector Trousers. It is great to hear that you think they are stylish and fabulous to wear.

Enjoy wearing them, especially over the festive period and the winter months.

Please let us know if you have any questions which we can help you with.

We look forward to seeing you again.

Kind regards,

The Kate Barton Team



Rated 5 out of 5 stars

Stylish great quality clothes

I have bought a number of items from Kate Barton and have always been delighted.
KB has become a favourite go-to for new clothes.
This season I have bought a lovely red corduroy dress and a wonderful navy cosy vest.
Being a larger size I find we are often overlooked by many artisan designers but am thankful that I can buy lovely clothes which are much admired from KB.

Would love to see some velvet dresses.

October 21, 2024
Kate Barton logo

Reply from Kate Barton

Dear Sarah,

Thank you for taking the time to write a review about the items that you recently purchased form us.

We are so glad to hear that we have become you favourite go-to for new clothes and we are excited to have you as a new customer.

We do hope you enjoy wearing the Easy Winter Dress and the Knitted Vest, now that the weather has become cooler.

Please let us know if you have any questions which we could help answer for you.

We very much look forward to seeing you again soon.

Kind regards,

The Kate Barton Team



Rated 5 out of 5 stars

Good quality material every time

Good quality material every time
Prompt delivery

October 23, 2024
Kate Barton logo

Reply from Kate Barton

Dear Fiona,

Thank you for taking the time to write a review about your recent purchase with us.

We are so glad to hear that you like the great quality of the fabrics we use for our styles.

We hope that you like your new Tassel Front Dress and enjoy wearing it now the wether has cooled down.

Please let us know if you have any questions which we can help answer for you.

Kind regards,

The Kate Barton Team

Rated 5 out of 5 stars

Beautiful dress which arrived promptly.

Beautiful dress which arrived promptly.

October 23, 2024
Kate Barton logo

Reply from Kate Barton

Dear Sophie,

Thank you for taking the time to write a review about your recent purchase with us.

We are so glad to hear that you like your Black & White Edith dress and think it is beautiful.

It is also good to know that you had a good experience with delivery and it arrived quickly.

Please let us know if you have any questions that we can help answer.

In the meantime, enjoy wearing your new dress.

Kind regards,

The Kate Barton Team



Rated 5 out of 5 stars

Excellent

Nice company, lovely products, excellent quality. Goods arrived promptly, well-packed. Customer service first class. What more does one need?

October 22, 2024
Kate Barton logo

Reply from Kate Barton

Dear Kate,

Thank you for taking the time to write a review about your recent purchase from us.

We are so glad to hear that you like the Pinafore Dress you ordered from us and are happy with the quality it.

It is great to hear that it arrive promptly and you think our Customer Service is first class. Thank you for such positive feedback which we greatly appreciate.

We hope you enjoy the dress now that the weather is cooler and winter is setting in.

We hope to see you soon and please contact us if you have any questions which we can help answer.

Kind regards,

The Kate Barton Team

Rated 5 out of 5 stars

What you see is what you get and more

What you see is what you get and more. Super quality fabrics and good fit.
Speedy delivery and refund. First class.

October 21, 2024
Kate Barton logo

Reply from Kate Barton

Dear Joanna,

Thank you for taking the time to write a review about your recent purchase from us.

We are so glad to hear you are happy with new Workwear Trousers and that you think the fabric is of great quality and they fit you well.

It is nice to hear that both the delivery and return process was quick.

Please let us know if you have any questions which we could help you with.

In the meantime, enjoy wearing those fabulous green trousers!

Kind regards,

The Kate Barton Team


Rated 1 out of 5 stars

I was so disappointed and to be honest…

I was so disappointed and to be honest disgusted with the shabby item that arrived.

Poor quality denim pinafore dress for £149.
I had to pay for delivery and return too.

I will never buy from Kate Barton again!

Aligne denim clothing are head and shoulders over this company!

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Always a good experience buying clothes…

Always a good experience buying clothes from Kate Barton. Beautifully made, good quality material and they fit well.

September 24, 2024
Kate Barton logo

Reply from Kate Barton

Dear Rosemary,

Thank you for taking the time to write a review about your recent purchase with us.

We are so glad to hear that you always have a good experience buying from us and what you have bought is beautifully made and great quality, but more importantly fits you well.

We hope you are enjoying wearing your new Hudson and Pinafore dresses.

Please let us know if you have any queries of questions which we can help you with.

In the meantime we hope you like the Edwardian Shirt.

Kind regards,

The Kate Barton Team

Rated 5 out of 5 stars

I just love their clothes

I just love their clothes! I already have lots of their dresses and trousers.
My latest buys are the Hetty dress and the green cord trousers. Love them both.
Their service is great too.

September 28, 2024
Unprompted review
Kate Barton logo

Reply from Kate Barton

Dear Gillian,

Thank you for taking the time to write a review on your recent purchase with us.

We are so happy to hear that you love our clothes and especially your latest buy from us of the Hetty Dress and the green Workwear Trousers.

It is also nice to hear you think we are providing a great service too.

We hope you enjoy wearing your new items and we very much look forward to seeing you again soon.

Kind regards,

The Kate Barton Team

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