While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Furniture Store

Written by the company

K&B London is a family-owned British company and an international online store offering unique home furnishings, including luxury furniture, designer decorations and accessories, and high-quality lighting. The company was founded in 2017 by a couple, Alexandra and Matthew, who were inspired by art, design, and the beauty of unconventional things. Despite coming from different industries, their shared passion and interest in art and design led them to start their own business, which would allow them to realize their creative visions and ideas. Initially, K&B London specialized in providing customers with interior decorations, which quickly gained recognition for their unique quality and style. Over time, the company's offerings expanded to include furniture, lighting, and other interior design elements that also stand out for their distinctive style and refined design. Over the years, K&B London has become one of the leading British brands in the home furnishings industry, and its products are now sold all over the world. K&B London has gained recognition from customers for its beautiful and functional furniture and accessories, which are sophisticated, elegant, and practical to use. Thanks to its unwavering passion, dedication, and artistic sense, K&B London remains at the forefront of the home furnishings industry, offering its customers the highest quality, unique products, and unforgettable aesthetic experiences. We only choose products that are handmade or hand-finished, and stand out for their original design, high-quality materials and production, as well as their non-traditional form, which makes our selection completely unique. Based on years of experience in the industry and timeless trends, we strive to deliver products to your home that stand out for their originality, high-end furniture, unusual lighting elements, and completely unique decorations in the form of exclusive interior sculptures, luxury flower vases, decorative bowls, original wall mirrors, and hand-finished clocks in various styles. Our products are versatile, so fans of classic, glamour, New York, or industrial style will be delighted with our offerings. Luxury products branded by K&B are shipped straight from London.


Contact info

4.2

Great

TrustScore 4 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great stuff

Great stuff, excellent customer service and very good quality of my purchase. Happy about the quick delivery.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy with my purchase

I am very happy with my purchase. The sculpture was delivered and arrived in excellent condition, carefully packaged with no damage at all. The quality and craftsmanship are exactly as described, and it looks even better in person. The delivery process was smooth and timely. I would definitely recommend this company and would not hesitate to order from you again.

January 8, 2026
Unprompted review
K&B London logo

Reply from K&B London

Hi George,
Thank you so much for taking the time to share your wonderful review. We’re truly delighted to hear that you’re happy with your purchase and that the sculpture arrived safely and in perfect condition.
Thank you for your recommendation and trust - we’ll be more than happy to welcome you back anytime.

Warm regards,
K&B London Team

Rated 5 out of 5 stars

A great store offering luxury…

A great store offering luxury furniture, designer lighting, and unique home décor. The products are beautifully crafted with a distinctive style, and the shopping experience is smooth from selection to delivery. Highly recommended for anyone looking for elegant and high-quality interior pieces!

December 18, 2025
Unprompted review
K&B London logo

Reply from K&B London

Thank you 🙏

Rated 5 out of 5 stars

Exemplary Service

I cannot express how impressed I am with the K&B London team. I had my eye on a painting for the last couple years but couldn’t quite get myself to pay for shipping to the US. Well, by chance I landed in London for a short stint and placed the order for shipping to my hotel, not knowing whether it would get delivered in time.
I was fairly anxious about not only receiving my order before my return flight, but also making arrangements for transport back home. I reached out to the K&B London team who responded immediately. They not only assured me that they would deliver it timely, but also made arrangements to deliver it unassembled in an art tube appropriate for travel carry-on.
Wow. All that was left for me was to enjoy the beautiful sights of London and my new painting when I return home. Thank you so much for your exemplary service, and to the special people who made it happen.

October 2, 2025
Unprompted review
K&B London logo

Reply from K&B London

Thank you so much for your kind words! It means a lot to our team to know that we could make your London trip a little easier (and more colorful 😊). We’re so glad everything worked out perfectly and that your painting made it home safely.

Enjoy your new artwork — and we hope to welcome you again the next time you’re in London!

Warm regards,
The K&B London Team

Rated 5 out of 5 stars

We bought a beautiful glass wall art…

We bought a beautiful glass wall art from K&B and we were very pleased with the quality of the item. The company were easy to deal with and offered a very personalized service. Will definitely shop with them again 5 stars.

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

Haven't delivered lamps 3 weeks later

Ordered 2 lamps and was told it would be delivered same week. 3 weeks later and empty promises of delivery but still haven't received. Con company, would not recommend using this company

July 22, 2025
Unprompted review
K&B London logo

Reply from K&B London

We are sorry to read your feedback. We would like to clarify that your order was delivered, and the lampshades were left at your address. Although there was an unexpected delay, we did our best to keep you informed and even offered a discount for the inconvenience. We value all our customers and always aim to provide a positive experience. If you have any further concerns, please contact us directly so we can assist you.

Rated 5 out of 5 stars

Beautiful elephant sculpture

Purchased a beautiful and elegant elephant sculpture. Looks just like it did on the website. Really pleased! The original parcel was delivered to an incorrect address by the courier company… K&B London kindly agreed to send a second sculpture which was greatly appreciated. Would definitely recommend!

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

We are extremely happy with the quality…

We are extremely happy with the quality of furniture ,decorative items and an outstanding service provided by K&B London Company especially by Alexandra
Reasonable lead time, huge variety of choices and lovely and professional staff.
Highly recommended!

June 25, 2019
Unprompted review
Show reviews in all languages. (36 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look