KCM Waste Management Reviews 276

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

After being letdown by our usual Skip supplier we were recommended KCM. After making contact with Elisa who called to see us on the same day to discuss our requirments, we decided to use KCM. Within a... See more

Company replied

Rated 5 out of 5 stars

Ive been having real issues with our other waste management company, asked Elisa to come in and speak to me about their service and cost, which she did within a day, we agreed the costing and signed t... See more

Company replied

Rated 5 out of 5 stars

Best skip hire about - might be a tad more expensive than other local skip hires but the customer care is first class from booking team to drivers. Delivery and collection is always when they say and... See more

Rated 4 out of 5 stars

Great booking experience. Stated delivery & pick up day at the time. Job was subcontracted to a local firm who were fab delivering but keep moving the collection day. Was told Wed then Thur then Fri a... See more

Company replied

Company details

  1. Waste Management Service

Written by the company

KCM is a leading South Yorkshire waste management company with a team of over 120 experienced professionals. We're committed to providing a one-stop shop for all your waste disposal needs, with a focus on customer service and environmental responsibility. We're committed to providing our customers with the best possible service, and we're always happy to answer any questions you may have.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

276 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Ive been having real issues with our existing waste management company…

Ive been having real issues with our other waste management company, asked Elisa to come in and speak to me about their service and cost, which she did within a day, we agreed the costing and signed the paperwork. The change over was seamless and exactly what we needed, im pleased with the service and the customer service is first rate would recommend KCM 100%

January 12, 2026
Unprompted review
KCM Waste Management logo

Reply from KCM Waste Management

Hi Bob, thank you so much for taking time to leave us a review. We are over the moon that you are pleased with our service! We will pass your regards over to Elisa. Thank you again for choosing KCM!

Rated 5 out of 5 stars

After being letdown by our usual Skip…

After being letdown by our usual Skip supplier we were recommended KCM. After making contact with Elisa who called to see us on the same day to discuss our requirments, we decided to use KCM. Within a few days a contract was signed and the skip delivered to our factory. Excellent service from Elisa & the KCM team

March 20, 2026
Unprompted review
KCM Waste Management logo

Reply from KCM Waste Management

Hi Martin, thank you so much for taking the time to leave us such kind words! We are so pleased you are happy with the service the KCM team and Elisa provided and we will pass this on. Thank you for choosing us!

Rated 5 out of 5 stars

Exdependable, efficient, and professional service

Excellent service and a highly professional introduction to the company. KCM Waste Management have demonstrated a consistently proactive and well-organised approach to collections, ensuring that all schedules are met efficiently and without disruption to business operations. Their team is responsive, reliable, and clearly committed to maintaining high standards of customer service.

They regularly go above and beyond to ensure complete client satisfaction, addressing any queries promptly and adapting to specific business requirements where needed. Their attention to detail and willingness to provide tailored solutions sets them apart from other providers.

Overall, KCM Waste Management deliver a dependable, efficient, and professional service, successfully meeting all business waste disposal needs while giving clients confidence and peace of mind.

Elisa was fantastic from the first meeting and was open and honest and thank you for your support.

March 26, 2026
Unprompted review
KCM Waste Management logo

Reply from KCM Waste Management

Hi Peter! Thank you so much for taking the time to leave us such a detailed review. We are so happy that you are happy with our service and you've had a great customer experience from start to finish! We will pass your words onto Elisa, thank you for choosing KCM!

Rated 5 out of 5 stars

Incredible service

Incredible service. Friendly and convenient. So helpful. Feels like a family business when dealing with them at each level. Massive recommendation.

December 31, 2025
Unprompted review
KCM Waste Management logo

Reply from KCM Waste Management

Thanks so much for the 5 stars, Daniel! We’re thrilled you felt like part of the family. We appreciate the recommendation!

Rated 5 out of 5 stars

I’ve used their skip hire several times…

I’ve used their skip hire several times and they have always been first class. Polite and friendly booking team, drivers and staff. Highly recommend

April 1, 2025
Unprompted review
KCM Waste Management logo

Reply from KCM Waste Management

Hi Jayne,

Thank you for taking your time to leave us a review! We are so pleased that you're happy with our services and grateful you've stuck with us!

Best Regards,
Ellie

Rated 1 out of 5 stars

Terrible Experience

Terrible Experience – Unreliable and Dishonest Service

I had an extremely disappointing experience with this skip company. I requested the skip for one day only, but it’s now been almost four days, and it still hasn’t been collected despite multiple calls.

From the start, the service was poor. The driver dropped the skip in the wrong location, right in the middle of our working area, which created immediate problems. When I called the next day for collection, they assured me it was booked in, but no one showed up. I called again in the afternoon and was told it would be picked up the next morning. That didn’t happen either.

Every time I call, I get the same excuse with no real action taken. Their lack of communication and failure to follow through has delayed my construction work, as I cannot proceed with concreting due to the skip blocking the site.

No commitment, full of false promises – I would not recommend this company to anyone. Completely unprofessional and untrustworthy

July 2, 2025
Unprompted review
KCM Waste Management logo

Reply from KCM Waste Management

We sincerely apologize for the terrible experience you had with our skip service. We're very sorry for the wrong placement, the repeated collection delays, and the disruption to your work. This is not the standard we aim for.

To help us investigate and make things right, please can you email ellie@kcmwaste.com and provide us with the delivery address of the skip. We want to understand exactly what went wrong and ensure this doesn't happen again.

Thank you for bringing this to our attention. We're committed to resolving this for you.

Best Regards,

Ellie Hickling on behalf of KCM Waste Management.

Rated 5 out of 5 stars

Exceeded all expectations

I had a specific collection and delivery need for the skip as I needed access to my drive for electric car charging. Skip was dropped off first thing Friday as promised and Id asked for collection first thing the following Monday. Called Friday afternoon to advise Skip was ready and it was collected 8am on Saturday. Absolutely brilliant - how refreshing to deal with a company who go over and above. Will definitely use KCM in future.

March 14, 2025
Unprompted review
KCM Waste Management logo

Reply from KCM Waste Management

Thank you for your kind review, we are so pleased you are happy with our service!

Rated 5 out of 5 stars

Very helpful service

I’ve been using KCM for trade waste collections for my business for nearly 3 years now and they’ve been nothing but helpful, reliable and amazing. They work with me to suit my requirements constantly, Great service and would recommend to any businesses.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, accurate time lines when they have delivered and picked up , always eager to help out customers and fantastic staff
Would recommend to anyone

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Have been using KCM for quite sometime now. Always deliver & pick up as required. Great communication too as get text when they are on route. Would highly recommend for businesses.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company! Fast delivery and pick up on the day I wanted. I had a text both times to let me know they were on route. Skip great. Left exactly where I wanted. All in all easy experience. Would highly recommend!

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

I deal with KCM on at least a weekly…

I deal with KCM on at least a weekly basis through my job and in the last 3 years there might have been one mistake. Every time I phone there's a friendly voice on the end of the line. They have made repeat trips when skips were blocked in, I've had drivers wait for a blockage to clear to drop skips, it never seems to be a problem. They make my job far easier and I can't speak highly enough of them. Fantastic company and people.

November 25, 2024
Unprompted review
KCM Waste Management logo

Reply from KCM Waste Management

Thank you for your kind words. We are always happy to help our customers, and we are proud to have a team of friendly and helpful staff!

Rated 5 out of 5 stars

Amazing 👏

Amazing 👏
They helped my 4yr old son who has a passion for bin lorry 🚚 and skips . They gave him some pictures that he can have up in his room
He was so happy with his little bin with logo on it.

Thank you again. Much appreciated 👏

September 13, 2024
Unprompted review
Rated 1 out of 5 stars

Stranded skip

Still waiting for skip to be collected a week after calling them been on drive over a week now spoke to them on phone lady said it would be collected wen it can I didn’t order it it was my last tenant that ordered it and called to arrange collection shocking service I will definitely not be using this company if I ever needed one.

July 26, 2024
Unprompted review
KCM Waste Management logo

Reply from KCM Waste Management

Please accept our sincere apologies for the long delay and poor communication. To help us fix this immediately, could you please email ellie@kcmwaste.com and provide the address where the skip is located? We'll get it collected as soon as possible.

We're committed to making this right.

Sincerely,

Ellie Hickling on behalf KCM Waste Management.

Rated 5 out of 5 stars

KCM Waste Management: A Reliable and Efficient Recycling Solution


For the past two years, KCM Waste Management has been my go-to recycling company, and I can confidently say they are the best I've encountered. Their consistent, on-time collection service has been a breath of fresh air compared to other companies I've used in the past.

The punctuality of their service is truly commendable. Every week, like clockwork, they arrive to collect my bins without fail. This reliability has made my recycling routine stress-free and efficient. I no longer need to worry about missed collections or having to chase after them.

KCM Waste Management has earned my trust and loyalty with their professionalism and commitment to providing a top-notch service. I wholeheartedly recommend them to anyone looking for a reliable and efficient recycling solution.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!!!

My experience with KCM has been as pleasant as can be, dropped the skip when I wanted, picked up the skip when I wanted, brilliant customer service and was up to all my standards will be using again, cannot recommend enough!

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Oh my god where do i start

Oh my god where do i start, KCM waste management filled all my needs. Excellent customer service would recommend to anyone! Get your skips here! By far the best company ive ever used for skips. I will never use a differnet company for waste needs ever again!!

June 8, 2024
Unprompted review
Rated 1 out of 5 stars

promised the earth

promised the earth
it is too wet
left us with dearth
ya broke no sweat
you have let us down
left us with brown
but never again
as the task is met
your too late to fret

April 16, 2024
Unprompted review

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