After being letdown by our usual Skip supplier we were recommended KCM. After making contact with Elisa who called to see us on the same day to discuss our requirments, we decided to use KCM. Within a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
After being letdown by our usual Skip supplier we were recommended KCM. After making contact with Elisa who called to see us on the same day to discuss our requirments, we decided to use KCM. Within a... See more
Company replied
Ive been having real issues with our other waste management company, asked Elisa to come in and speak to me about their service and cost, which she did within a day, we agreed the costing and signed t... See more
Company replied
Best skip hire about - might be a tad more expensive than other local skip hires but the customer care is first class from booking team to drivers. Delivery and collection is always when they say and... See more
Great booking experience. Stated delivery & pick up day at the time. Job was subcontracted to a local firm who were fab delivering but keep moving the collection day. Was told Wed then Thur then Fri a... See more
Company replied
KCM is a leading South Yorkshire waste management company with a team of over 120 experienced professionals. We're committed to providing a one-stop shop for all your waste disposal needs, with a focus on customer service and environmental responsibility. We're committed to providing our customers with the best possible service, and we're always happy to answer any questions you may have.
Ginhouse Lane, S61 4QN, Rotherham, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The skip was ordered online on a Saturday for delivery Monday.
On the Tuesday it still hadn`t arrived so i chased it up and was told i had ordered it for the wrong day (i already had a confirmation stating delivery would be Monday) after a short wrangle KCM then accepted the order had been processed wrong at their end,the order was redone and the skip was then delivered on the Wednesday.

Reply from KCM Waste Management
Great and prompt service
Would certainly recommend and use again
Easy to book online skip was delivered on time and was picked up not long after I phoned to say it was full will use again next time I need a skip and would recommend.
Excellent customer service & easy booking system. Really nice staff both on the phones & delivering the skips, highly recommend!
Reliable, friendly skip company. Anyone needing skips in South Yorkshire should give these a call.
Hannah is always on hand to help
Left carefully on drive. Gave 4 stars as I live in a busy cul de sac, with lots of cars. It was a busy day when skip was collected. There was a van blocking the lorry from lifting the skip properly, the skip driver informed me that if he can't load it I would be charged more money, I did not know this. Fortunately my next door neighbour was in and moved the van out of the way.
Was not delivered on the date requested & when it did come it was a drop & load which I believe is a cheaper option
Ordered online a medium skip for 1 week. All very easy and plenty of opportunities for special requests I.e. contact, where to put etc. Skip arrived as requested by an extremely friendly and accommodating gentleman. As it happened I didn't need the skip the whole week so a quick call was made and it was picked up early. All in all a positive experience
The skip was ordered late afternoon on a Thursday and dropped off at 7.30 am the following day. The original booking was for 1 week and had been due to be picked up 10 days later on a Monday. Our skip was full almost a week before collection. I rung them Tuesday afternoon to say it was ready for them to collect whenever they had chance and they arrived almost immediately.
The booking was made online and was very easy. I have used them a few times and whenever I have rung they are very friendly, polite and helpful.
Online booking process is great and easy to use. Driver was friendly on drop-off and popped it just whether we wanted.
Terrible company. Only option for online booking is pre-determined pick up after a very short period. Picked up an empty skip as bad weather and christmas had prevented work. Every other company i've ever used you tell them when skip ready to pick up....£260 for nothing. 'Customer service' woman should not be in that role, couldnt care less, and despite saying she'd have a word about a discount never even phoned back. Awful company, awful woman.

Reply from KCM Waste Management
Great service. Easy to book the skip, did it all online which is brilliant and very good prices. The drivers that delivered and collected the skip were polite and mindful of the property. Would definitely recommend this company.
The process from start to finish was smooth and efficient. I was kept up to date and had to do very little outside of organising skip fillers. The online portal was easy to use and clearly laid out.
Great customer service. Very quick to respond to requests for skip exchanges and also quotes for new jobs. I recommend this company if you are looking for reliable waste management in South Yorkshire.
Had a text when my skip was en route. Friendly and courteous driver. Was happy to work with me on deciding best place to put skip whilst still allowing space on drive for two cars.
Nice easy to use booking service, my skip arrived on time, reasonable prices..5*****
Friendly staff, both in the office and the driver. Would definitely recommend
Great communication. Skip delivered on time and placed in exactly the right spot. Good price too.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.