KCM Waste Management Reviews 276

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

After being letdown by our usual Skip supplier we were recommended KCM. After making contact with Elisa who called to see us on the same day to discuss our requirments, we decided to use KCM. Within a... See more

Company replied

Rated 5 out of 5 stars

Ive been having real issues with our other waste management company, asked Elisa to come in and speak to me about their service and cost, which she did within a day, we agreed the costing and signed t... See more

Company replied

Rated 5 out of 5 stars

Best skip hire about - might be a tad more expensive than other local skip hires but the customer care is first class from booking team to drivers. Delivery and collection is always when they say and... See more

Rated 4 out of 5 stars

Great booking experience. Stated delivery & pick up day at the time. Job was subcontracted to a local firm who were fab delivering but keep moving the collection day. Was told Wed then Thur then Fri a... See more

Company replied

Company details

  1. Waste Management Service

Written by the company

KCM is a leading South Yorkshire waste management company with a team of over 120 experienced professionals. We're committed to providing a one-stop shop for all your waste disposal needs, with a focus on customer service and environmental responsibility. We're committed to providing our customers with the best possible service, and we're always happy to answer any questions you may have.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

276 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Happy

Reasonable price and turned up both delivery and pickup when promised. Delivery driver very approachable.

May 18, 2021
Rated 5 out of 5 stars

Easy to oder skip online

Easy to oder skip online. Text message straight away to confirm order. Delivered early but rang to check if that was OK. Skip collected on time would use again and would recommend to friends

May 11, 2021
Rated 5 out of 5 stars

Amazing service

Wow I would choose Kcm waste management again as they are quick and efficient and they are very friendly too. No job is ever too small. Thank you so much 😊

May 7, 2021
Rated 5 out of 5 stars

Ordered and paid for the skip online

Ordered and paid for the skip online - a very easy site to navigate. Able to choose skip size and arrange a delivery day.
Good communication with Immediate confirmation/ information by email and on delivery and collection days text notifications to say lorry was on route.
Very good service, I will definitely use again.

April 28, 2021
Rated 5 out of 5 stars

Brilliant service

Brilliant service, easy to book, arrived in time with notifications of drop off and collection. Driver was really cheerful and friendly. Will use again!

April 27, 2021
Rated 1 out of 5 stars

Paid upfront for the skip to be…

Paid upfront for the skip to be delivered for the morning of the 15th that's AM
Phoned them up when it got to 12 .15 pm and was told they would get in touch with transport and chase it up
Got to 4..20pm and still no skip
Phone them again and they replied with they had a problem with one of their vans and said did I still want it today or the next morning
I was outraged and said I had paid upfront for a skip for a AM delivery and that I wanted today
I hired the skip for 48 hours but they wasted 9 hours delivering it
I did get 1 apology but no mention of compensation or anything I will not be using this company again
Do not pay upfront for your skip with this company as it seems once they have your money customer service go's our the window
MR A WRIGHT

April 15, 2021

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