Kcom came out to re connect us after building works severed our cable. Jonathan/chris/andy re dug the cables to the correct depth , to a high standard and expalined everything before/during and afte... See more
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KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.
37 Carr Lane, HU1 3RE, Hull, United Kingdom
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matt and Jake really good lads was working hard all day.

Reply from KCOM
Great customer services, and also very helpful and knowledgeable

Reply from KCOM
Fast and easy installation by a very friendly engineer. Works as advertised, I am very happy and I would recommend Kcom

Reply from KCOM
I had a great experience with Blake and Ellis today, they were quick and helpful when fitting my new fibre WiFi and Blake explained everything clearly to me, thank you both for all your help 😊

Reply from KCOM
Blake and Ellis just fitted broadband, needed to drill through the wall for cable, very tidy, informative and helpful,

Reply from KCOM
I have lived in Hull all my life except for a few years when I was at Uni or living in Germany. In those days BT had a monopoly but we were lucky to have our own telephone company, much cheaper than BT with untimed local calls and 200 free phone calls a year. It never occurred to me to move to a different company when it became an option and if there is an issue , which happened once, their office is on Carr Lane so I just jumped on a bus and went in. When I developed some ill health they gave me a month's rental for £14.99. I am on the internet for hours every day and have never had to pay any extra.

Reply from KCOM
The agent called me when I was just about to call re the ending of my contract. He was super helpful and friendly and found me a new package which was considerably cheaper.

Reply from KCOM
My WiFi broke, I reported it on the Saturday and it was fixed by the Monday. The engineer was polite and professional xx

Reply from KCOM
Really helpful.
Matt and Jake were really helpful throughout. The job turned out to be more work than planned and they talked us through the full thing. Leaving things all sorted when they left. Thanks a lot guys

Reply from KCOM
Blake & Ellis came on time. They were very professional & polite. Made sure everything was up & running before they left. They even took their boots off to walk on the carpet which was appreciated. A job very well done. Thank you. I would definitely recommend them.

Reply from KCOM
Company is in breach of OFCOM and GDPR guidelines and absolutely incompetent in doing the basics! Absolute joke! Go with anyone else!

Reply from KCOM
I have had many Internet service providers over the years and was reluctant to move over to KCOM when it was the only provider for a house i was moving to, the service and Internet, including speeds and connection have been the best I have ever recieved, perfect if like me you have a big family with many users, I can not recommend KCOM enough, and the app is so easy to navigate!

Reply from KCOM
Easily explained and will be saving £10 pounds per month with KCOM

Reply from KCOM

Reply from KCOM
The advisory Liza was very pleasant and helpful and managed to give me everything I wanted. She explained I was a loyal customer and was able to clench the deal. Well done Liza and KCOM.
I highly recommend this company and its services to anyone. Simply the best.

Reply from KCOM
Kcom are reliable, friendly and answer the phone straight away if you need to contact them for any reason. You are not left in an annoying queue.
I recently had to contact them and the problem was fixed in a very timely manner with no hassle

Reply from KCOM
Very reliable, professional and a great service provider. Great value for the money,

Reply from KCOM
Very helpfull & professional advice given

Reply from KCOM
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