Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... See more
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Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... See more
Company replied
Very happy with the bedside tables we purchased in Keens. Staff very helpful and delivery guys polite and careful with installation as always. Would highly recommend Keens.
A sofa was one of my biggest purchases after getting to the property ladder so I wanted to get it right and Keens could not have made it a better experience. Did a lot of research and visited many sho... See more
Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Furniture Accessories
- Living Room Furniture Store
- Mattress Store
- Sofa Store
Written by the company
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Contact info
186 Albertbridge Road, BT5 4GS, Belfast, Antrim, United Kingdom
- 02890453310
4.9
Excellent
221 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Super shopping experience
The quality ,range and value of products instore is difficult to find elsewhere. From helpful and patient advice from staff when choosing my furniture to experienced and friendly delivery guys , KEENS excel.
Everyone involved was just lovely to deal with . Many Thanks
May 29, 2026
Reply from KEENS Belfast - KEENS Belfast
Susan, thank you for your kind words we are delighted that you experienced what we offer as a team here at KEENS, Belfast ..we are very proud of the Brands available and the service provided by all the guys both in the Showroom and off course our delivery service. We look forward to your next visit
GREAT STORE AND HELPFUL STAFF ! We went to Keens as we wanted a new…
We went to Keens as we wanted a new mattress- our experience was a very good one as the sales lady at the bedding section was very knowledgeable and helpful . She explained in detail all the different prices and features of each mattress and made it easier for us to make our choice. We went ahead and purchased a Sealy mattress and we are very happy with it so we will definitely go to Keens again if looking for furniture etc. Also all the staff are very friendly in store and the delivery guys couldn’t have been any better they deliver with a lot of care and attention. Highly recommend Keens !
May 20, 2026
Reply from KEENS Belfast - KEENS Belfast
Margaret, thank you for such a great review! We have a fantastic range of mattresses supplied by the top brands and our team have a great understanding of all we have available and their benefits which helps when making the decision of which is most suitable for you! We will look forward to seeing you again in the showroom and trust you have been getting a great nights sleep.
Excellent service
Excellent customer service. Helpful sales team. Also efficient delivery of sofa. Delivery persons were professional, phoned in advance and arrived on time.
May 20, 2026
Reply from KEENS Belfast - KEENS Belfast
Alison, thank you for the kind words. We are delighted you had such a great experience with KEENS, Belfast.
Sarah in sales looked after me and my…
Sarah in sales looked after me and my daughter professionally.
The two delivery guys were first class.
Removed their outdoor shoes, well done lads.
May 14, 2026
Reply from KEENS Belfast - KEENS Belfast
George, thank you so much for your great comments. Sarah is a great and valued member of our team at KEENS, Belfast. As always our delivery team are complimented on their attention and respect for customers homes!
Very helpful sales staff and prompt…
Very helpful sales staff and prompt delivery with well mannered delivery men who tidied up behind them.
May 14, 2026
Reply from KEENS Belfast - KEENS Belfast
Margaret, thank you so much for your kind words we are delighted you had such a good experience with us at KEENS, Belfast.
Reply from KEENS Belfast - KEENS Belfast
William, 5 Stars…thank you so much!
Excellent service from everyone at…
Excellent service from everyone at keens , I could not recommend them enough for quality furniture & service .
May 7, 2026
Reply from KEENS Belfast - KEENS Belfast
Vivienne, thank you so much for the great words. We appreciate your recommendation and look forward to your next visit.
Very happy with purchase.
April 4, 2026
Reply from KEENS Belfast - KEENS Belfast
Michael, thank you we are delighted you are happy with your purchase.
Great to be able to view and order…
Great to be able to view and order Ercol locally. Saleswoman was very helpful. Delivery men were excellent.
May 6, 2026
Reply from KEENS Belfast - KEENS Belfast
Hilary, thank you for your kind words! The Ercol range is just fantastic and we are delighted to have such a great Gallery for our customers to make their choices. Enjoy your new sofa and chair.
Sarah such a lovely helpful person that…
Sarah such a lovely helpful person that is why I returned.
Thank you
April 30, 2026
Reply from KEENS Belfast - KEENS Belfast
Ruth, what a lovely review. Sarah is a very valued member of our team and is so helpful when customers are making their choices. Thank you for returning to support KEENS, Belfast we appreciate you doing so.
Staff very helpful delivery service…
Staff very helpful delivery service first class again staff on delivery lorry very efficient and worked to give a good customer service
April 29, 2026
Reply from KEENS Belfast - KEENS Belfast
Mary, thank you! We are so proud of all our team from the sales to the delivery team and everyone in between. We are delighted when our customers take the time to comment on the good customer service they received.
First class service and products
I have nothing but praise for Keens of Belfast. They have an amazing range of products but more importantly their staff are professional, knowledgeable and efficient - from the staff in the shop to the delivery guys.
April 30, 2026
Reply from KEENS Belfast - KEENS Belfast
Suzanne, thank you! What a lovely recomendation for KEENS, Belfast. We are very proud of the team and are delighted you had such a good experience and look forward to your next visit.
Brilliant from start to finish
Brilliant from start to finish. Thanks to Brian for all his help
April 29, 2026
Reply from KEENS Belfast - KEENS Belfast
Marc, thank you! Brian is a valued part of our team and is so helpful when customers are choosing their new sofas. We trust you will love yours and look forward to your next visit
Best furniture shop in Belfast
Best furniture shop in Belfast. Nicest staff best choice and prices.
April 25, 2026
Reply from KEENS Belfast - KEENS Belfast
Mary, thank you what a lovely review! We have a great team at KEENS, Belfast. We offer great prices and an abundance of choice.
Excellent service.
Excellent service from the point of ordering to delivery of our sofa. Helpful, friendly staff.
April 24, 2026
Reply from KEENS Belfast - KEENS Belfast
Claire, thank you for the kind words and for choosing KEENS, Belfast! Enjoy your new sofa and we look forward to your next visit to the showroom.
Reply from KEENS Belfast - KEENS Belfast
Margaret, 5 Stars …thank you so much!
First Class.
First class experience. Staff helpful, service excellent, communication timely and delivery friendly and efficient.
April 22, 2026
Reply from KEENS Belfast - KEENS Belfast
Thank you for the fantastic comments. We are so happy you had a first class experience with us at KEENS, Belfast! It means a lot to us all …thank you.
Reply from KEENS Belfast - KEENS Belfast
Thank you for such lovely comments! We are very proud of all our team at KEENS, Belfast and are so happy when our customers take the time to highlight them!
The Experience was great.
The showroom was spotless. The service was great. Our salesperson,Denise was very helpful and made the experience very easy.
April 17, 2026
Reply from KEENS Belfast - KEENS Belfast
Mal, thank you for such great words. We are so happy that you enjoyed your experience with us here at KEENS, Belfast and trust you are loving your new sofas!
Reply from KEENS Belfast - KEENS Belfast
Catherine, 5 stars and such a lovely review …thank you!
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