Keeps Reviews 240

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their effectiveness in preventing hair loss and promoting regrowth, with many noting thicker, fuller, and healthier hair. The quality of the products is frequently highlighted, along with the simplicity and ease of use. People also appreciate the excellent customer service, describing it as helpful, responsive, and attentive, making the overall user experience smooth and convenient. However, some people were dissatisfied with the product's effectiveness, reporting no regrowth or even increased hair loss. A few other people also felt that customer support became slow and unhelpful after becoming a customer, or experienced issues with billing and shipping after canceling their subscriptions.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers report that the product works... See more

Quality

Consumers find quality to be positive, with many reporting significant hair regrowth and increased density,... See more

Service

Customers had positive experiences with service. Many reviewers appreciate the seamless process for... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the ease of use,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, responsiveness,... See more

Based on these reviews

Rated 5 out of 5 stars

Reliable company with lower prices than the same brand name products. They replaced a few items that were damaged during shipping quickly and easily. Make sure to keep track of your subscriptions as i... See more

Company replied

Rated 5 out of 5 stars

I've had nothing but positive and consistent results partnering with Keeps. I haven't lost any hair since I started utilizing their services. Furthermore, the subscription process was easy and us... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Keeps for about four years now, taking finasteride along with the minoxidil foam, and it has truly been a miracle for me. I honestly can’t believe how much hair I’ve regrown since star... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Keeps for a few years now and I’m pretty impressed with the results. I started noticing thinning at my hairline and crown, and it was stressing me out. What I really appreciate is the... See more

Company replied


Company details

Written by the company

Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.


Contact info

  • Madison Avenue 79, 10016, New York, United States

  • keeps.com

4.0

Great

TrustScore 4 out of 5

240 reviews

5-star
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Rated 5 out of 5 stars

Great customer support and products

Great customer support and products! Way better than Hims and Ro. I would recommend keeps over every other hair growth service!

December 1, 2025
Unprompted review
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Reply from Keeps

We're happy to hear that you had a great experience with our customer support and products! We appreciate you recommending our hair growth service. Thanks for your feedback!

Rated 4 out of 5 stars

Seems like it works to slow my loss

Seems like it works to slow my loss, but not fully stop it (although it's hard to say if that's the product's fault or just my genetics).

December 1, 2025
Unprompted review
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Reply from Keeps

We appreciate your feedback. It's good to know our product seems to be helping, even if the results aren't as drastic as you had hoped for quite yet. This is a journey and we are grateful to be with you for it!

Rated 5 out of 5 stars

Positively Satisfied

I've had nothing but positive and consistent results partnering with Keeps. I haven't lost any hair since I started utilizing their services.
Furthermore, the subscription process was easy and user friendly. The doctor Ive been partnered with has always been helpful, efficient and friendly. Plus, I'm followed up with (regarding progress) regularly.
I believe the company truly cares about their products and their patients.
Lastly, I've found their costs to be competitive.
I've been very happy with their services and support. Wouldn't change a thing.

November 30, 2025
Unprompted review
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Reply from Keeps

We're happy to hear about your positive experience and consistent results. It's great to know the subscription process was user-friendly and the doctor was helpful. We appreciate your feedback on our commitment to our products and competitive costs. Thank you!

Rated 5 out of 5 stars

Fantastic customer service

I had recently moved and forgot to change the address in my keeps account to the new location. This resulted in my prescription being delivered to the old address with no way of retrieving it. After a quick phone call, keeps was not only able to easily update my address but was actually able to immediately send a replacement order free of charge to my new address. I didn't have to miss any days taking my medication thanks to this. Very happy with how helpful everyone was.

November 26, 2025
Unprompted review
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Reply from Keeps

We're so glad to hear that we could quickly resolve the address issue and ensure you didn't miss any medication. It's great to know our team was helpful, and we appreciate your positive feedback!

Rated 5 out of 5 stars

Keeps has the best customer service around

Keeps provides the same sort of products as other companies like Hims, etc. However, what really stands out is their customer service and user friendly online platform. I am usually able to make edits to my account and message my provider very easily, and when I do ever need help beyond the website, their customer service team is very attentive and eager to solve my problems.

November 28, 2025
Unprompted review
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Reply from Keeps

We're happy to hear that our customer service and user-friendly platform stand out! It's great to know you can easily manage your account and that our team is attentive and eager to help. Thank you for your positive feedback.

Rated 5 out of 5 stars

Seeing great results with Keeps easy to…

Seeing great results with Keeps easy to apply and I see my hair thickening. Definitely worth it!

November 27, 2025
Unprompted review
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Reply from Keeps

We're happy to hear that you're seeing your hair thicken and that Keeps is easy to apply! We appreciate you letting us know it's worth it for you.

Rated 5 out of 5 stars

Customer service

Company goes above and beyond to help with pricing, refunds, questions. Great customer service

November 5, 2025
Unprompted review
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Reply from Keeps

We appreciate you taking the time to share your feedback. We are happy to hear that our team provided excellent support with pricing, refunds, and questions.

Rated 5 out of 5 stars

This will change your life, great product and service!

I’ve used the hair growth product for a little over 3 months now and recently received my second order. I experienced increased density on the top of my head, much less thinning too within the first 2 months. The customer service is excellent and their team is always there to help you! I recommend this product, if you have doubts try it, you nothing to loose except your hair if you don’t.

November 27, 2025
Unprompted review
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Reply from Keeps

We're happy to hear that you've experienced increased density and less thinning! It's great to know our customer service team has been helpful. Thank you for recommending our product and sharing your positive experience with us.

Rated 5 out of 5 stars

Worth it! My hair line has been growing back over time!

I have been using Keeps for about 4 years in April and I am very happy with the Minoxidil foam and the Finasteride pill. I have been able to fly and drive with no problems with either product and have seen great results over the years of my use. I would highly recommend this to friends.

November 27, 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that you've had such positive results with the Minoxidil foam and Finasteride pill over the past four years! We appreciate you sharing your experience and recommending our products to your friends. Thanks for your feedback.

Rated 4 out of 5 stars

Solid Results, Just Slower Than Expected

I’ve been using Keeps for a few years now. While I expected more regrowth and faster results, it has helped fill in some thinning areas and has allowed me to maintain a fuller overall look

November 27, 2025
Unprompted review
Keeps logo

Reply from Keeps

We appreciate your feedback. We're glad to hear that our product has helped maintain a fuller look and address some thinning areas. We acknowledge your expectations for more regrowth and faster results.

Rated 5 out of 5 stars

The products they have really work

The products they have really work. Was skeptical at first but after a few months it proved me wrong and got real results

November 27, 2025
Unprompted review
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Reply from Keeps

We appreciate you sharing your experience! We're happy to hear that our products delivered real results, even after your initial skepticism. Thanks for your feedback.

Rated 5 out of 5 stars

Keeps has amazing customer service

Keeps has amazing customer service and is very attentive to your needs. The meds are legit and the results are amazing. I will continue to use them and would recommend them to everyone I know. Great company great results.

November 6, 2025
Unprompted review
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Reply from Keeps

We appreciate you sharing your positive experience! We're happy to hear that our customer service met your needs and that you're seeing amazing results. Thanks for recommending us!

Rated 5 out of 5 stars

Easy and Effective

Keeps made it very quick and easy to get a finasteride prescription with an online consultation. It is shipped directly to you and I have seen great results for my hair. Using Keeps has been a great experience for me and I would recommend it to anyone dealing with hair loss.

November 25, 2025
Unprompted review
Keeps logo

Reply from Keeps

We're glad you found our online consultation and direct shipping convenient for obtaining finasteride. It's great to hear you've experienced positive results with our service. Thanks for recommending us to others facing hair loss!

Rated 5 out of 5 stars

The products have always arrived on…

The products have always arrived on time. I can see My hair filling in nicely!

November 26, 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that our products arrive on time and that you're seeing positive results. Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Keeps is great

Keeps is great! I'm 52 and now have the same hair I did when I was in my 30s! Highly recommended!

November 26, 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that you are satisfied with the results! It's great to know our product helped you regain your hair from your younger years. Thanks for the recommendation!

Rated 4 out of 5 stars

Works pretty well

Works pretty well, good with growing hair back, just a bit on the expensive side

December 1, 2024
Unprompted review
Keeps logo

Reply from Keeps

We appreciate your feedback and are glad it's working well for hair regrowth. We acknowledge your comment about the price. Thank you!

Rated 4 out of 5 stars

Solid product

The product works good, have not noticed much hair thinning since starting to use the product.

November 26, 2025
Unprompted review
Keeps logo

Reply from Keeps

We appreciate you sharing your experience! We're happy to hear that you've noticed a positive change since you started using our product. Thanks for your feedback.

Rated 5 out of 5 stars

I have been using Keeps for years....

I have been using Keeps for years....
I think it had helped me keep my hair

November 26, 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that Keeps has been beneficial for you over the years. We appreciate you taking the time to share your experience with us!

Rated 5 out of 5 stars

Definitely Recommend!

Fair price, reliable delivery service. I noticed some pretty significant results within a year and haven’t stopped using it for 3 years.

November 25, 2025
Unprompted review
Keeps logo

Reply from Keeps

We appreciate you sharing your long-term experience! We're happy to hear that our reliable delivery and fair pricing have worked well for you and that you've seen great results.

Rated 5 out of 5 stars

This Stuff Works

This Stuff Works. And I Cannot Say I Have Suffered Any Side Effects. My Hair Looks The Best It Ever Has.

November 26, 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that our product is effective for you and that you haven't experienced any side effects. We appreciate you sharing that your hair looks its best!

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