KeepSolid Reviews 

125
•
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, most reviewers were let down by their experience overall. Customers are deeply frustrated because recent software updates have paywalled essential features like torrenting servers and protocol options that were originally included. People feel that changing the terms of a lifetime purchase and introducing extra recurring fees is disappointing. Some reviewers were happy with the service, mentioning they never regretted their lifetime purchase and remained very pleased. Other consumers noted that the tool was worth the price and worked well without any major problems. These users enjoyed using the software over the years and found it to be a reliable choice.

What people talk about most

Subscription

Reviewers express profound dissatisfaction regarding subscription changes, noting that they retroactively... See more

Product

Clients share negative opinions on product, expressing deep dissatisfaction over lifetime subscriptions.... See more

Service

People report negative experiences with service, expressing deep dissatisfaction over changed terms and extra... See more

Value for money

Users express deep dissatisfaction regarding value for money, noting that lifetime deals were undermined when... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The actual VPNUnlimited app worked fine until 9.7.1, when the predatory "upgrade" happened, the one that hid core feature behind a new paywall. They only applied this change to the early adopters th... See more

Rated 1 out of 5 stars

Bought their lifetime deal years ago as a loyal customer. Now they’ve stripped many benefits included in that purchase and forced everything onto a subscription model. Punishing early supporters who t... See more

Company replied

Rated 1 out of 5 stars

Unlimited Lifetime was a scam. My trust is destroyed. Even worse: this seems stealth operation. Website and FAQ are not adapted. Some responses of Keepsolid point at too high cost of maintaining... See more

Company replied

Rated 1 out of 5 stars

Similarly to other users I was very happy with this company until the latest update. With the latest update, Keepsolid introduced a Loyalty Plus Plan where they have removed functionality unless I pay... See more

Company replied


Company details

Information provided by various external sources

While practicing the productivity methodology, we take people and companies to the heights of productivity and reliability. This approach ensures a modern living standard for our employees, who contribute to the security of business and society.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

125 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 24 hours

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1.5

All reviews

(125)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

KeepSolid - Super Support

I have been using the KeepSolid VPN for a couple of years. The team are there 24/7 to help and always sort out problems, and answer all my questions - even the simple ones.
I have read reviews on many sites saying their VPN does not work and they can't watch USA TV networks with it. Most networks block VPN access, so people then blame KeepSoild.
People need to invest in a KeepSolid SmartDNS to access USA steaming content.

KeepSolid are there to assist you with all their products every step of the way. So, if you purchase their VPN or DNS, then access their live support, they will guide you every step of the way - also providing you with links for future reference, and a transcript of your chat.

If you want products with unrivalled support, then KeepSolid is the company for you.

June 25, 2021
Unprompted review
Rated 2 out of 5 stars

VPN Personal Server - KeepSolid.com

Two days ago I purchased VPN Personal Server in India, Karnataka region. Immediately I tested its speed. It was just giving me 1/10th of the speed of the regular shared VPN server for that region. Customer Service then assigned me another server. The second time also I got the same speed - 1/10th of the regular server. Then I was told that I was assigned another server that was physically located elsewhere in India and the tech team told me that it had high speeds. I again tested the speed. This time it gave me 1/100th of the speed. Immediately I reported it to the customer service and asked for a refund. The cost was USD 500.00. I was eventually given the refund.

The customer service also acknowledged that they had poor experience with Indian server hosters.

So request all potential customers to wait for sometime before you buy Indian Personal Server.

October 16, 2020
Unprompted review
Rated 5 out of 5 stars

The name speaks for itself

The name speaks for itself, very decent VPN client and service. I got a deal for 40 $ lifetime subscription, can't beat the price. VNP also performs very well, easily reaching my original speeds, which is 250Mb down and about 15Mb Up. Blocks Facebook tracking, which is big plus.

June 19, 2020
Unprompted review
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