KEH Camera Reviews 4,453

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often noting that items arrive in better condition than described, even for used equipment. The ordering process is frequently highlighted as easy and efficient, with many consumers appreciating the prompt and well-packaged delivery service. People also find the prices to be very fair and reasonable, especially for the quality received. However, some customers also noted occasional issues with orders, such as receiving an incorrect item or a product that didn't function properly. A few reviewers mentioned discrepancies between the product description and the actual item received, like missing accessories or a different quality grade than expected. There were also isolated comments about slow shipping, though this was sometimes attributed to the carrier rather than the company.

What people talk about most

Product

Customers consistently express satisfaction with the products received, often noting that items arrive in... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are delighted with the condition of items,... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the fast shipping and timely... See more

Price

Users describe positive interactions with price, often finding great deals and reasonable costs for products.... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering and the... See more

Based on these reviews

Rated 5 out of 5 stars

I am so impressed with my experience. Ordering was easy, but better than that was the shipping and product! I can’t believe how nice the camera is - even better quality than described. I was so pleasa... See more

Rated 5 out of 5 stars

I recently purchased a camera body with a couple attachments from KEH in excellent condition. True to their word, it is indeed in excellent condition, especially for a camera made in 1974. Mechanisms... See more

Rated 5 out of 5 stars

I found KEH via a Google search for a particular camera. After using it for two days, I finally found a scratch on the bottom near the tripod mount. I am absolutely delighted with the t... See more

Rated 5 out of 5 stars

As I get older, it's not as easy to kneel down and get decent perspective on landscape and model shots with my camera. Fortunately, I quickly found the vertical view finder attachment I needed to ease... See more


Company details

  1. Camera Store
  2. Photo Shop

Information provided by various external sources

At KEH we offer only the best selection of new and used cameras and camera equipment. Shop the latest in Canon, Sony, Olympus, and Nikon cameras.


Contact info

  • Highlands Parkway Southeast 4900, 30082, Smyrna, United States

  • keh.com

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Replied to 29% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

The lens performed beautifully

The lens arrived promptly when it said it would and it is everything that it was represented to be. I was able to take it out on a short trip and it performed beautifully. I love this lens (24-105mm f/4 Sony G ) I already have plans for another trip to use it on.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Impressive inventory

Customer service was great and selection of merchandise was a breeze and description of item/s we clearly explained or described. Should have ordered the Sony FE200-600 for my wife’s camera before getting the panoramic. Truly enjoyed all the inventory KEH had to list. Kinda like a kid in a candy store.😂. Definitely recommend to anyone and will definitely buy from here again.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Pre-loved X-T3

I placed an order for an “excellent plus”used Fujifilm X-T3. The item arrived quickly and carefully packaged. I prefer picking up shipped items from a reputable carrier. KEH shipped through FEDex to a location near me. I was able to track the package and appreciate the added shipping confidence. Thank you for a seamless experience.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all around

Excellent all around. First time KEH buyer. Camera body condition exceeded expectations.
I had this shipment in my hands within 3-4 business days, which is fast considering I live in Hawaii.
Highly recommend.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I have only had great experiences…

I have only had great experiences buying/ selling through KEH. Orders arrive very quickly, packed carefully with tons of padding. Prices are fair and products are as described. Zero issues.

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

lens was in much better shape then expected

Received my lens was in much better condition than expected it was like new. Price was great. Also was supposed to receive it between 5 to 7 business days, ordered it on Easter Sunday and received it by Wednesday. Not my first time purchasing from them, in the past I’ve also sold a camera to them and ended up getting more for the camera than they quoted. Will continue to keep shopping for all my camera needs at KEH.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Recently

Recently, I made my first purchase from KEH. I am pleasantly quite pleased with how the whole transaction went.The product is in better condition than described and was delivered to me in a short time. I am a happy camper and will buy from KEH again.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Traded $4k of Fuji gear for $5K of Nikon gear!

I traded a lot of gear towards a new system. I received more money after the evaluation than the estimate originally projected. I took advantage of the trade-in bonus and put that toward a higher end lens.

The body and lens I bought was in much better condition than I had thought. All around great experience which is nice when you're dealing with thousands of dollars of gear on both sides of the transaction.

To anyone reading this: Save your boxes! You'll typically get more on trade and those of us that buy feel better knowing if someone cared enough to save the original box then they most likely took care of their gear.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Again KEH ships quickly and the product…

Again KEH ships quickly and the product is as it was advertised. No disappointment with KEH. Thank you for doing business the "old fashion way" - with integrity and trust and providing a good quality product that is honestly represented.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

‘Like New -’ lens was perfect, early, and a deal!

I ordered a camera lens rated as ‘Like New minus’ for a price a little over half of what it was new. It was shipped quickly and arrived two days earlier than originally estimated. It was very well protected and was undamaged in shipping. It looks ‘Like New’ to me. It functions perfectly and has totally clear optics. I am very happy with everything about this purchase!

April 8, 2026
Unprompted review
Rated 4 out of 5 stars

The lens I bought arrived in like new…

The lens I bought arrived in like new condition and the price was right. The only reason why I dropped a star from this review was although I continued to receive adds from KEH, I did not get any update about when my package would arrive, or any way to check on it.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Beyond Excellent

I recently purchased a camera body with a couple attachments from KEH in excellent condition. True to their word, it is indeed in excellent condition, especially for a camera made in 1974. Mechanisms like the bellows and levers work just fine and it only shows a minor amount of use from previous owners. I will be purchasing from KEH again in the future as I continue to build my dream camera.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Even better than described!

I am so impressed with my experience. Ordering was easy, but better than that was the shipping and product! I can’t believe how nice the camera is - even better quality than described. I was so pleasantly surprised at how new it looked and shipping was super fast. I haven’t developed any film yet, but I did load a roll and snapped a couple shots and it seems to be fully functioning. What sold me is their superior guarantee - knowing this camera is backed by a 180 day warranty gives me peace of mind they believe in their refurbished products and it will last me a long time. I am just a normal person, no experience in photography at all, who wanted something nostalgic to use to capture our son’s childhood. This website made ordering and searching easy. I will definitely shop here again.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

KEH is my long-term go-to for all things photo

The KEH team is helpful, fair, and knows so much about every piece of photographic equipment and accessory imaginable. Got into a whole slew of new gear at a great value. It was a pleasure... and sense we will be doing business for years to come.

Only caveat, the in-store experience is more camera bar than a browse-and-buy, so it is helpful to have a good general idea of what you are looking for when you arrive.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Finally a trust worthy place

Finally a trust worthy place. Absolutely the best prices I've seen so far with great buying product. Love what I received in perfect condition. Received it quickly and im diffently staying with KEH. on ordering accessories for my vintage Canon AE1 program camera. Thank your people for me for the perfect experience I received.

March 30, 2026
Unprompted review

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