Keith Ian Partnership Reviews 167

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Do yourselves a favor and go to William H Brown instead. They got my partner WAY more viewings and it only took 2 weeks to get an offer. While with Keith Ian it took around 6 months with viewings bein... See more

Company replied

Rated 5 out of 5 stars

What a fantastic agent, found me a property in a very short time, all the staff were professional, curtious and efficient. Wouldn't hesitate to recommend these guys.

Rated 5 out of 5 stars

Charlene from Keith Ian was the only estate agent who offered sensible advice and demonstrated fantastic local knowledge of the housing market. I had four estate agents evaluate the sale of my Mum & D... See more

Rated 1 out of 5 stars

The worst estate agent I unfortunately had the displeasure of dealing with. They put my property up for sale, during the process they didn’t provide me with any regular updates or any detailed... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

Welcome to Keith Ian, independent estate agents with an extensive knowledge of the Hertfordshire area. Founded by the late Keith Sampford and Ian Robertson over thirty years ago, and ably assisted by extremely experienced managers, we pride ourselves on providing a high level of personal service. Whether you are planning on buying, selling or renting we offer the complete service. With an outstanding, experienced team based across our three branches in Cheshunt, Ware and Buntingford, we are readily available to assist you in the process. We embrace change, we're constantly challenging tradition and we have a strong desire to improve the way our industry operates. We do business differently to give your property the edge.


Contact info


3.4

Average

TrustScore 3.5 out of 5

167 reviews

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Rated 5 out of 5 stars

10/10

10/10! Great people. Professional, knowledgeable, no nonsense, discreet, swift with responses and overall, simply great people to deal with. Thank you!

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

Supportive, excellent and helpful

We brought our house through Keith Ian and they were awesome. We bought a fixer upper and they allowed us to have multiple viewings throughout the sales process, not once did we feel like an inconvenience. They were far more supportive than the agents we sold through and held our hand throughout the process. Next time we would sell through them without hesitation. Thanks to all of the team.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Finally Exchanged!

We have recently purchased a property through the Buntingford Office. Everything from the initial visit through to follow up requests and updates were well managed and well communicated. We were particularly grateful to Stuart & Lynn who were so helpful during the lead up to the exchange, in chasing solicitors and generally coordinating the transfer of information. Would thoroughly recommend their services.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Charlene was fantastic and so professional

I wanted to leave a review specifically on the interaction we had with Charlene in the Cheshunt area. Although we have now found a property that wasn't listed with Keith Ian, my partner and I both commented on how professional and personable Charlene was on the few times we went to view properties with her.
As first time buyers, we have found the whole process quite stressful but Charlene offered ideas, suggestions and really sold the properties we viewed well. It is clear she takes real pride in her job and makes personal connections with her sellers and buyers alike.
I would definitely recommend Keith Ian because of Charlene and think she is an asset to the company.

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

A huge thank you to Max for managing our purchase and making the whole experience stress free from offer to exchange. Max straight away stood out from other estate agents with his knowledge and passion, he was able to quickly and confidently answer any queries we had which was a huge plus for us. Having sold our property through another estate agent previously we know that the good ones are hard to come by! I would 100% recommend Keith Ian to anyone looking to purchase or sell their property, they are both personable and professional and will make sure you get the best service from their team!

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience!

Keith Ian were great throughout our whole buying experience - they were excellent communicators, very helpful answering any of our queries, & always kept us up-to-date.

January 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. The team at Keith Ian made the whole process simple, from putting my property on the market up to completion. Would highly recommend.

December 26, 2020
Unprompted review
Rated 5 out of 5 stars

Massive thank you

Massive thank you to Ian, Max and Jordan for your help in getting my sale over the line. They knew the sale was time sensitive and always pushed for answers and updates when things went quiet. They were all so friendly and helpful throughout.
I bought and sold the same property from them and they were great on both sides of the transaction. Thanks all :)

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

Superb

We would 100% recommend Keith Ian, who have been superb from start to finish. Stuart, Lynn and Marie in the Buntingford team worked tirelessly to sell our property, they were proactive and kept us informed at all times. Massive thanks to you all

December 10, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

We had a brilliant experience with Keith Ian. Both Jordan and Ian were so involved and dealt with our queries as soon as possible. Ian was happy to get involved and relayed information to our buyers/sellers and respective solicitors as and when needed, to ensure a smooth conveyance. We would 100% recommend Keith Ian.

December 7, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Keith Ian

Ian and Jordan
Very proactive
Great communicators
Worked extremely hard throughout what has been an extremely challenging time to secure and complete the sale.
Recommended.

November 4, 2020
Unprompted review
Rated 5 out of 5 stars

Thankyou Keith Ian.

We have finally exchanged on our house and are completing soon!! I highly recommend Kieth Ian Estate agents, they have been so helpful throughout the whole process, whenever we contacted them they were able to answers any queries we had straight away. They also maintained a professional and polite mannor through the whole process.

COVID did make our process harder, but we felt that we were supported by Keith Ian who kept us updated with what was going on.

Just want to say Thankyou to Ian and his team we are really grateful!

If you are looking to sell your home and move on to a new chapter I can highly recommend Keith Ian !

Thanks
Charleigh and family,

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

Above and beyond

In a strange time with the pandemic and lockdown, Stuart and Lynn were hugely helpful. They went above and beyond, negotiating communication even between myself (first time house buyer) and my own nominated conveyancers. The team in Buntingford were very friendly and easy to get into contact with and the house purchase may have been much more difficult/confusing without them.

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Stuart and the team provided an excellent service throughout, we would certainly recommend their services to anyone looking to sell a property.
A big thank you to all the team at Keith Ian Buntingford.
Alison and David Pilkington

October 10, 2020
Unprompted review

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